Ubuntu
util-linux package

error while upgrading to Kubuntu 12:mount exited with exit code 14: Windows is hibernated, refused to mount.

Asked by Francisco Trinidad

An error occurred while accessing 'eMachines', the system responded: The requested operation has failed.: Error mounting:
I run the upgrade for Kubuntu from 11.10 to 12.04
and give this error

mount exited with exit code 14: Windows is hibernated, refused to mount.
Failed to mount '/dev/sda1': Operation not permitted
The NTFS partition is hibernated. Please resume and shutdown Windows
properly, or mount the volume read-only with the 'ro' mount option, or
mount the volume read-write with the 'remove_hiberfile' mount option.
For example type on the command line:

            mount -t ntfs-3g -o remove_hiberfile /dev/sda1 /media/eMachines_

I run the sugested command and do not fix the problem. this is what I input in terminal

sudo mount -t ntfs-3g -o remove_hiberfile /dev/sda1 /media/eMachines_

and nothing happen

Thanks dor any help

Question information

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Ubuntu util-linux Edit question
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Solved by:
Ravi Kumar
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Best Ravi Kumar (kumarravi-kumar267) said : 		#1

Hey it looks like you have Windows OS installed as a dual boot. From your information, I think you have hibernated your windows. Do the following:

1. Boot to Windows.
2. Be sure to shutdown it ( do not hibernate).
3. Boot to Ubuntu.
4. Start the upgrade process.

Revision history for this message
Francisco Trinidad (ft47) said : 		#2

Thanks Kumar, does not work

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Francisco Trinidad (ft47) said : 		#3

What does it means?

________________________________
 From: marcobra (Marco Braida) <email address hidden>
To: <email address hidden>
Sent: Wednesday, April 18, 2012 3:35 PM
Subject: Re: [Question #194046]: error while upgrading to Kubuntu 12:mount exited with exit code 14: Windows is hibernated, refused to mount.

Your question #194046 on util-linux in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/util-linux/+question/194046

    Project: Ubuntu => util-linux in Ubuntu

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You received this question notification because you asked the question.

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Francisco Trinidad (ft47) said : 		#4

Thanks Kumar:

After all your advise was correct. I'm using Windows 8 Beta in a dual boot. In Windows 8 there is not a visible Hibernate option, I check a Running as Administrator option and this fix my problem.

Thank you very much

Francisco Trinidad