Ubuntu
util-linux package

how to install new Western Digital my Book Essential external HD?

Asked by Phil Gould

all software included is for windows or macs. I was told at staples that I should be able to install on my Dell Inspiron 530
Ubuntu 10.04
Intel(R) Core(TM)2 Duo CPU E8200@2.66GHz. Not totally new beginner but need help with this problem!

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Phil Gould
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marcobra (Marco Braida) (marcobra) said : 		#1

New to Ubuntu: read the Ubuntu Manual, it's very informative: http://ubuntu-manual.org/
Click on the "download Button" to download the latest PDF version.
The online help https://help.ubuntu.com/10.04/index.html

Relax and fun:
http://planet.ubuntu.com/ and Full Circle Magazine http://fullcirclemagazine.org/

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marcobra (Marco Braida) (marcobra) said : 		#2

New to Ubuntu: read the Ubuntu Manual, it's very informative: http://ubuntu-manual.org/
Click on the "download Button" to download the latest PDF version.
The online help https://help.ubuntu.com/10.04/index.html

Relax and fun:
http://planet.ubuntu.com/ and Full Circle Magazine http://fullcirclemagazine.org/

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#3

Sorry for double post...

You don't need any special software for your external disk (is this an usb disk)...

Please connect the usb disk and please open a terminal and type:

lsusb

please copy the result here...

Please look into the Places menu... and check if your external device is listed, then double click on the icon to access to it.

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Phil Gould (philandpatricia) said : 		#4

On 10/08/2010 09:28 PM, marcobra (Marco Braida) wrote:phil@phil:~$ lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 003: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 005 Device 002: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 03f0:7804 Hewlett-Packard DeskJet D1360
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1058:1110 Western Digital Technologies, Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
phil@phil:~$

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Phil Gould (philandpatricia) said : 		#5

This is what comes up when I open icon software

/media/WD SmartWare/Extras
/media/WD SmartWare/User Manuals
/media/WD SmartWare/WD SmartWare
/media/WD SmartWare/autorun.inf
/media/WD SmartWare/Unlock.exe
/media/WD SmartWare/Virtual CD Manager.exe
/media/WD SmartWare/WD SmartWare.exe
/media/WD SmartWare/What is this.html

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Phil Gould (philandpatricia) said : 		#6

I don't know where to go from here

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Phil Gould (philandpatricia) said : 		#7

I contacted Western Digital and was told they have no external drives that are compatible with Ubuntu 10.10. Does anybody have advice as to what will work. In the $70 - 80 range that will be installable on my DELL Inspiron 530? mostly in the 500GB for backup and store jpgs on.
Thank you

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Phil Gould (philandpatricia) said : 		#8

I returned the WD external HD to staples