Ubuntu
update-manager package

cannot run update manager

Asked by Carol

Binary package hint: gnome-utils

This is the error message, do not know how to fix

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

Ubuntu 9.04
I get this error message when trying to run update manager, synaptic and add/remove

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/gnome-system-log
Package: gnome-utils 2.26.0-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-utils
Uname: Linux 2.6.28-13-generic i686

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Solved by:
Steven Danna
Solved:
Last query:
Last reply:

This question was originally filed as bug #396849.

Revision history for this message
Carol (mscacraig) said : 		#1
Revision history for this message
Brian Murray (brian-murray) said : 		#2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Best Steven Danna (ssd7) said : 		#3

Try the following:

1) Open a terminal (Applications->Accessories->Terminal). This will open a terminal at which you can type commands.
2) Type the following command and press <Enter>:

sudo dpkg --configure -a

3) Enter your password when prompted and press <Enter>. Your password will not appear on screen when you type so be sure to type carefully.

Once this command completes, a new command prompt will appear. Close the terminal and try to run update manager again. If it doesn't work, please copy and paste any new error messages you get at any point in the process.

Revision history for this message
Carol (mscacraig) said : 		#4

Thanks Steven Danna, that solved my question.

Revision history for this message
Carol (mscacraig) said : 		#5

This fix was in the error message I received but the space after dpkg and after configure was not clear. Thanks for your help