update-manager fails 7.10 -> 8.04 LTS
I was attempting a distribution upgrade from 7.10 to 8.04 using the graphical update-manager facility, having previously used update-manager to install all available upgrades. After downloading files the update manager got stuck saying "installing updates". Trying "ps aux | grep dpkg" showed the preconfigure process was in a Zombie state. Killing this seemed to set update-manager going again and it started installing the updates. After around 30 minutes I then got a long list of errors before update manager eventually gave up saying something along the lines of the update couldn't be completed and my operating system is probably broken :( (though it did run dpkg --configure -a).
I'm not particularly expereinced with Linuix, so what do I need to do now to fix the mess that has been created, and how do I complete the upgrade to Hardy Heron?
Thanks
P.S. I have the log files apt.log, apt-term.log, main.log, main_pre_req.log and term.log if someone can tell me how to attach them to this message!
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Chris W
- Solved:
- Last query:
- Last reply:
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#1 |
Hello Chris,
I think the best you can do to attach them is to paste them in your message. By "installing all available upgrades" do you mean that you had gutsy-updates enable before doing the release upgrade ?
Have a nice day.
--kalon33.
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Revision history for this message
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#2 |
Sorry, I probably meant updates not upgrades: I opened update-manager and clicked the "check" button. This brought up details of one update, and I then clicked "Install updates". After this completed I clicked "check" again, which showed no other updates. I then clicked the "Upgrade" button, so all as it says on http://
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Revision history for this message
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#3 |
Contents of apt.log:
Added python2.4-imaging to the remove list
Fixing python-imaging via remove of python2.4-imaging
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating libgnomekbd1
Package libgnomekbd1 has broken dep on libgnomekbd-common
Considering libgnomekbd-common 6 as a solution to libgnomekbd1 1
Removing libgnomekbd1 rather than change libgnomekbd-common
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Package xserver-
Considering xserver-
Added xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Fixing xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating python-
Package python-
Considering python-
Added python-
Fixing python-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating system-
Package system-
Considering system-
Added system-
Fixing system-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating libnl1
Package libnl1 has broken dep on libnl1-pre6
Considering libnl1-pre6 -1 as a solution to libnl1 1
Added libnl1-pre6 to the remove list
Fixing libnl1 via remove of libnl1-pre6
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating xserver-
Package xserver-
Considering xserver-
Added xserver-
Fixing xserver-
Investigating python-epydoc
Package python-epydoc has broken dep on python2.4-epydoc
Considering python2.4-epydoc -1 as a solution to python-epydoc 0
Added python2.4-epydoc to the remove list
Fixing python-epydoc via remove of python2.4-epydoc
Investigating compizconfig-
Package compizconfig-
Considering libcompizconfig
Added libcompizconfig
Fixing compizconfig-
Investigating xmms-midi
Package xmms-midi has broken dep on libglib1.2ldbl
Considering libglib1.2ldbl 7 as a solution to xmms-midi 0
Holding Back xmms-midi rather than change libglib1.2ldbl
Investigating gnome-orca
Package gnome-orca has broken dep on python-orca-brlapi
Considering python-orca-brlapi -1 as a solution to gnome-orca 0
Added python-orca-brlapi to the remove list
Fixing gnome-orca via remove of python-orca-brlapi
Investigating restricted-manager
Package restricted-manager has broken dep on restricted-
Considering restricted-
Removing restricted-manager rather than change restricted-
Investigating libgnomekbdui1
Package libgnomekbdui1 has broken dep on libgnomekbd1
Considering libgnomekbd1 1 as a solution to libgnomekbdui1 -1
Removing libgnomekbdui1 rather than change libgnomekbd1
Investigating python2.
Package python2.
Considering python2.4-imaging 1 as a solution to python2.
Removing python2.
Investigating libgtk1.2
Package libgtk1.2 has broken dep on libglib1.2ldbl
Considering libglib1.2ldbl 7 as a solution to libgtk1.2 12
Holding Back libgtk1.2 rather than change libglib1.2ldbl
Try to Re-Instate xmms-midi
Try to Re-Instate libgtk1.2
Done
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Revision history for this message
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#4 |
Contents of main.log:
2008-05-29 19:16:36,602 INFO release-upgrader version '0.87.27' started
2008-05-29 19:16:37,179 DEBUG svg pixbuf loader failed (Error displaying image)
2008-05-29 19:16:37,411 DEBUG Using 'DistUpgradeVie
2008-05-29 19:16:37,487 DEBUG enable dpkg --force-overwrite
2008-05-29 19:16:37,597 DEBUG lsb-release: 'gutsy'
2008-05-29 19:16:37,597 DEBUG _pythonSymlinkCheck run
2008-05-29 19:16:39,623 DEBUG checkViewDepends()
2008-05-29 19:16:39,624 DEBUG running doUpdate() (showErrors=False)
2008-05-29 19:16:42,201 DEBUG doPreUpgrade
2008-05-29 19:16:43,407 DEBUG Foreign:
2008-05-29 19:16:43,408 DEBUG Obsolete: python2.4-kjbuckets foomatic-
2008-05-29 19:16:43,409 DEBUG updateSourcesList()
2008-05-29 19:16:43,498 DEBUG rewriteSourcesL
2008-05-29 19:16:43,500 DEBUG examining: 'deb http://
2008-05-29 19:16:43,500 DEBUG entry 'deb http://
2008-05-29 19:16:43,501 DEBUG examining: 'deb-src http://
2008-05-29 19:16:43,501 DEBUG entry 'deb-src http://
2008-05-29 19:16:43,501 DEBUG examining: 'deb http://
2008-05-29 19:16:43,501 DEBUG entry 'deb http://
2008-05-29 19:16:43,501 DEBUG examining: 'deb-src http://
2008-05-29 19:16:43,501 DEBUG entry 'deb-src http://
2008-05-29 19:16:43,502 DEBUG examining: 'deb http://
2008-05-29 19:16:43,502 DEBUG entry 'deb http://
2008-05-29 19:16:43,502 DEBUG examining: 'deb-src http://
2008-05-29 19:16:43,502 DEBUG entry 'deb-src http://
2008-05-29 19:16:43,529 DEBUG running doUpdate() (showErrors=True)
2008-05-29 19:17:45,090 DEBUG Running KeepInstalledSe
2008-05-29 19:17:45,287 DEBUG Removing 'xscreensaver' (ubuntu-desktop PostUpgradeRemove rule)
2008-05-29 19:17:45,464 DEBUG Removing 'gnome-
2008-05-29 19:17:45,613 DEBUG Purging 'xorg-common' (Distro PostUpgradePurge rule)
2008-05-29 19:17:45,614 DEBUG Purging 'libgl1-mesa' (Distro PostUpgradePurge rule)
2008-05-29 19:17:45,614 DEBUG Purging 'ltsp-client' (Distro PostUpgradePurge rule)
2008-05-29 19:17:45,761 DEBUG Purging 'ltspfsd' (Distro PostUpgradePurge rule)
2008-05-29 19:17:45,909 DEBUG Purging 'python2.3' (Distro PostUpgradePurge rule)
2008-05-29 19:17:45,910 DEBUG running hardyQuirks handler
2008-05-29 19:17:45,910 DEBUG running _checkAndRemoveEvms
2008-05-29 19:17:46,013 DEBUG Kernel uname: '2.6.22-14-386'
2008-05-29 19:17:46,406 DEBUG Marking 'ubuntu-desktop' for upgrade
2008-05-29 19:17:47,684 DEBUG About to apply the following changes
2008-05-29 19:17:47,925 DEBUG Held-back: libgtk1.2 xmms-midi
2008-05-29 19:17:47,925 DEBUG Remove: x11perf xserver-
2008-05-29 19:17:47,925 DEBUG Install: policykit libarchive1 pm-utils xserver-
2008-05-29 19:17:47,926 DEBUG Upgrade: bluez-gnome libbz2-1.0 libsane gnome-terminal splix hal esound-common wvdial xfonts-base python2.5-minimal libqt4-sql gtkhtml3.8 base-files libglu1-mesa libgtk2.0-bin texlive-fonts-extra libid3-3.8.3c2a libgnome-mag2 libgtk1.2-common hostname gnome-applets-data grub udev libmono-
2008-05-29 19:17:47,928 DEBUG Free space on /: 115022999552
2008-05-29 19:17:47,928 DEBUG Dir /usr mounted on /
2008-05-29 19:17:47,929 DEBUG Dir /var mounted on /
2008-05-29 19:17:47,929 DEBUG Dir /boot mounted on /
2008-05-29 19:17:47,930 DEBUG Dir /var/cache/
2008-05-29 19:17:47,930 DEBUG Dir /home mounted on /
2008-05-29 19:17:47,931 DEBUG fs_free contains: '{'/var': <DistUpgradeCon
2008-05-29 19:17:47,970 DEBUG linux-image-
2008-05-29 19:17:48,001 DEBUG linux-image-
2008-05-29 19:17:48,086 DEBUG linux-image-
2008-05-29 19:17:48,111 DEBUG linux-image-
2008-05-29 19:17:48,123 DEBUG linux-image-
2008-05-29 19:17:49,130 DEBUG dir '/var/cache/
2008-05-29 19:17:49,131 DEBUG dir '/usr' needs '216260608.0' of '<DistUpgradeCo
2008-05-29 19:17:49,131 DEBUG dir '/usr' needs '52428800' of '<DistUpgradeCo
2008-05-29 19:17:49,131 DEBUG dir '/boot' needs '52428800' of '<DistUpgradeCo
2008-05-29 19:17:49,132 DEBUG dir '/' needs '10485760' of '<DistUpgradeCo
2008-05-29 19:18:24,951 DEBUG setting MinAge to 10
2008-05-29 19:18:24,952 DEBUG no file '/etc/apt/
2008-05-29 21:54:43,737 INFO cache.commit()
2008-05-29 21:54:47,438 WARNING /usr/lib/
2008-05-29 21:54:47,439 INFO /usr/lib/
2008-05-29 23:44:16,551 WARNING no activity on terminal for 240 seconds (Preparing to configure cupsys)
2008-05-30 00:06:13,444 ERROR got an error from dpkg for pkg: 'findutils': 'package findutils is not ready for configuration
'
2008-05-30 00:06:13,454 DEBUG running apport_pkgfailure() findutils: package findutils is not ready for configuration
2008-05-30 00:06:13,601 ERROR got an error from dpkg for pkg: 'findutils': 'package findutils is not ready for configuration
'
2008-05-30 00:07:23,980 ERROR got an error from dpkg for pkg: 'fontconfig-
'
2008-05-30 00:07:23,980 DEBUG running apport_pkgfailure() fontconfig-config: subprocess post-installation script killed by signal (Segmentation fault)
2008-05-30 00:07:24,008 ERROR got an error from dpkg for pkg: 'fontconfig-
'
2008-05-30 00:07:24,468 ERROR got an error from dpkg for pkg: 'libfontconfig1': 'dependency problems - leaving unconfigured
'
2008-05-30 00:07:24,468 DEBUG running apport_pkgfailure() libfontconfig1: dependency problems - leaving unconfigured
2008-05-30 00:07:24,469 ERROR got an error from dpkg for pkg: 'libfontconfig1': 'dependency problems - leaving unconfigured
'
2008-05-30 00:08:30,952 ERROR got an error from dpkg for pkg: 'libpaper1': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:08:30,952 DEBUG running apport_pkgfailure() libpaper1: subprocess post-installation script returned error exit status 1
2008-05-30 00:08:30,983 ERROR got an error from dpkg for pkg: 'libpaper1': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:10:12,068 ERROR got an error from dpkg for pkg: 'libgs8': 'dependency problems - leaving unconfigured
'
2008-05-30 00:10:12,116 DEBUG running apport_pkgfailure() libgs8: dependency problems - leaving unconfigured
2008-05-30 00:10:12,117 ERROR got an error from dpkg for pkg: 'libgs8': 'dependency problems - leaving unconfigured
'
2008-05-30 00:10:44,012 ERROR got an error from dpkg for pkg: 'ghostscript': 'dependency problems - leaving unconfigured
'
2008-05-30 00:10:44,012 DEBUG running apport_pkgfailure() ghostscript: dependency problems - leaving unconfigured
2008-05-30 00:10:44,013 ERROR got an error from dpkg for pkg: 'ghostscript': 'dependency problems - leaving unconfigured
'
2008-05-30 00:11:07,468 ERROR got an error from dpkg for pkg: 'libslp1': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:11:07,468 DEBUG running apport_pkgfailure() libslp1: subprocess post-installation script returned error exit status 1
2008-05-30 00:11:07,587 ERROR got an error from dpkg for pkg: 'libslp1': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:11:38,036 ERROR got an error from dpkg for pkg: 'xpdf-utils': 'dependency problems - leaving unconfigured
'
2008-05-30 00:11:38,036 DEBUG running apport_pkgfailure() xpdf-utils: dependency problems - leaving unconfigured
2008-05-30 00:11:38,037 ERROR got an error from dpkg for pkg: 'xpdf-utils': 'dependency problems - leaving unconfigured
'
2008-05-30 00:11:54,440 ERROR got an error from dpkg for pkg: 'ssl-cert': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:11:54,440 DEBUG running apport_pkgfailure() ssl-cert: subprocess post-installation script returned error exit status 1
2008-05-30 00:11:54,475 ERROR got an error from dpkg for pkg: 'ssl-cert': 'subprocess post-installation script returned error exit status 1
'
2008-05-30 00:12:09,696 ERROR got an error from dpkg for pkg: 'cupsys': 'dependency problems - leaving unconfigured
'
2008-05-30 00:12:09,696 DEBUG running apport_pkgfailure() cupsys: dependency problems - leaving unconfigured
2008-05-30 00:12:09,697 ERROR got an error from dpkg for pkg: 'cupsys': 'dependency problems - leaving unconfigured
'
2008-05-30 00:12:25,512 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:12:25,512 DEBUG running apport_pkgfailure() linux-image-
2008-05-30 00:12:25,524 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:13:47,808 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:13:47,808 DEBUG running apport_pkgfailure() openoffice.
2008-05-30 00:13:47,844 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:15:32,180 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:15:32,180 DEBUG running apport_pkgfailure() openoffice.
2008-05-30 00:15:32,192 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:15:51,528 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:15:51,528 DEBUG running apport_pkgfailure() ttf-arphic-ukai: subprocess new post-removal script returned error exit status 1
2008-05-30 00:15:51,568 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:17:17,668 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:17:17,668 DEBUG running apport_pkgfailure() ttf-arphic-uming: subprocess pre-installation script returned error exit status 139
2008-05-30 00:17:17,688 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:18:39,624 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:18:39,624 DEBUG running apport_pkgfailure() slocate: conflicting packages - not installing slocate
2008-05-30 00:18:39,656 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:19:30,585 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:19:30,586 DEBUG running apport_pkgfailure() mlocate: conflicting packages - not installing mlocate
2008-05-30 00:19:30,608 ERROR got an error from dpkg for pkg: '/var/cache/
'
2008-05-30 00:20:38,356 ERROR got an error from dpkg for pkg: 'libxft2': 'dependency problems - leaving unconfigured
'
2008-05-30 00:20:38,356 DEBUG running apport_pkgfailure() libxft2: dependency problems - leaving unconfigured
2008-05-30 00:20:38,357 ERROR got an error from dpkg for pkg: 'libxft2': 'dependency problems - leaving unconfigured
'
2008-05-30 00:20:59,907 ERROR SystemError from cache.commit(): installArchives() failed
2008-05-30 00:23:37,648 DEBUG setting MinAge to 2
2008-05-30 00:23:37,648 DEBUG no file '/etc/apt/
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Revision history for this message
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#5 |
The remaining log files are too large to post on here (I get a timeout error) so I've placed them in the following location in case they are useful to anyone:
http://
Thanks
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Revision history for this message
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#6 |
Hello Chris,
Could you type in a terminal (Applications > Accessories > Terminal) "sudo dpkg --configure -a" tell me if there is an error doing this and then paste me the output of the "lsb_release -a" command (entered in a terminal too) ?
Thanks.
--kalon33
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Revision history for this message
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#7 |
Hello again,
Sorry for the delay, was posting from work earlier and had to come home to my broken machine. Turns out it is worse than I thought as it won't boot up anymore. Having tried a recovery mode and the "resume" option I got the login screen (at incorrect resolution) but after that just a blank screen and mouse pointer, no menus. Hitting my keyboard shortcut for a terminal I got an error message that no terminal was defined. I tried again in recovery mode and selected the dpkg option. After this had run and produced an error message trying to resume a normal boot again I was able to get a terminal after login, through use of keyboard shortcut, but still no menus. I get the following responses:
"sudo dpkg --configure -a" ends with:
dpkg: too many errors, stopping
dpkg: ../../src/
Aborted (core dumped)
"lsb_release -a" gives:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 8.04
Release: 8.04
Codename: hardy
Hope that helps as I'm at a loss as to what to do to fix my machine!
Thanks for the help
Chris
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Revision history for this message
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#8 |
Hello Chris,
It seems that your package manager system is really messed up... Do you have the opportunity to reinstall your whole system (doing backup of your important files) ? I'm sorry to tell this, but in this situation, according to the experience I have, there's nothing else to do as dpkg can't do it's job anymore... You apparently have a system between Gutsy and Hardy, with lots of errors and unconfigured packages... I've no other solution... If you have any question, don't hesitate to ask it to us :(
--kalon33.
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Revision history for this message
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#9 |
Okay, if that is the only solution :-(. Is there an admin who can convert this question to a bug report to save me reposting it? Update manager really needs fixing if it does this to my operating system...
Thanks for the help
Chris
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Revision history for this message
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#10 |
If anyone else is having a problem, see this forum post for the solution:
http://
I've posted a bug report about this here:
https:/
And documented things here:
http://
