Ubuntu
update-manager package

Update on 10.10 fails when restarting cups

Asked by Bob Walker

Attempting to update 10.10 (kernal 2.6.35-23) prior to upgrading to 11.04.
'Prepare' and 'Getting new packages' work fine.
However, during Install, setting up of libc6 hangs when restarting cups. Any ideas??

----
... snipped...
Setting up libc6 (2.13-0ubuntu13) ...
Generating locales...
  en_AG_UTF-8... done
...snipped...
  en_ZW_UTF-8... done
Generation complete.
Checking for services that may need to be restarted...
Checking init scripts...
WARNING: init script for samba not found.

Restarting services possible affected by the upgrade:
  postfix: restarting...done.
  mysql: restarting...done.
  cups: restarting...
** Never gets past this point.

Thanks, Bob

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Solved by:
Bob Walker
Solved:
Last query:
Last reply:
Revision history for this message
Bob Walker (bwalker99) said : 		#1

Well, I got a bit further. The problem seems to be with cups. Not sure what happened to it,

Restarted and ran >dpkg --configure -a
This did the same install of libc6 as above, but at least it timed out on failing to restart cups. The upgrade never times out.

Re-ran the upgrade and it got past the previous blockage but hangs again when it restart cups again.

Revision history for this message
rienesl (rienesl) said : 		#2

Hi,
had the same problem and when aborting that (switching off the computer) the system was wrecked. So I got my Backup, tried it a second time: Same Problem. Then I opened TTY1 and typed in "sudo start cups" - no success. Then I tried it with "sudo stop cups" and voila: That's it! I had to do this a second time when the setup goes further and here the stop command worked there, too!

Revision history for this message
Bob Walker (bwalker99) said : 		#3

Hey,
Thanks for the response. It looks like my problem is cups.
'sudo stop cups' hangs and never returns.
So, looks like I need to fix this problem first, as it is part of an upgrade.
I'll close this one now.
Thanks, Bob.

Revision history for this message
tsbertalan (09rp9wq1q-tom-anzd5soo2) said : 		#4

I did "sudo htop", hit the / key and searched for cups, and then did F9, 9, Enter to kill the "restart cups" process. Later, when it again hung on "start cups", I did the same thing. If you don't have htop, you can probably do the same thing by finding the offending processes with "ps aux | grep cups", and then killing them with "kill -s 9 ####", where #### is the PID from the ps command.