black screen on movie player

Asked by Valentino Sanchez

Hi,

I am a new Ubuntu user, so what ever answer you give, please be explicit (step-by-step).

I just installed Ubuntu 11.whatever, tried to play a DVD, movie player came up, gave me the encrypted error message,

sudo the code for that ,

now the player comes up, no encryption error,

but the screen is black and the player seems to be playing or reading the disc in fast forward.

Any help would be appreciated. Thanks

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Ubuntu totem Edit question
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Solved by:
Nathan Heafner
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Best Nathan Heafner (nathan1465-5) said :
#1

you need to enable dvd playback by opening terminal (press CTLR + ALT + T) and running the following commands

sudo apt-get install libdvdread4
sudo /usr/share/doc/libdvdread4/install-css.sh

and a personal preference, i use VLC to watch dvd's. You can install VLC from the ubuntu software center or by typing the following command into terminal.

sudo apt-get install vlc

more info can be found here.
https://help.ubuntu.com/11.10/ubuntu-help/video-dvd-restricted.html

Revision history for this message
Valentino Sanchez (valentinorsanchez) said :
#2

Bounces,
  Thanks for the info, that vlc install solved the player issue, dvd now plays. Next problem, no sound.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Nathan nolast
Sent: Saturday, December 17, 2011 9:11 PM
To: <email address hidden>
Subject: Re: [Question #182250]: black screen on movie player

Your question #182250 on totem in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/totem/+question/182250

    Status: Open => Answered

Nathan nolast proposed the following answer:
you need to enable dvd playback by opening terminal (press CTLR + ALT +
T) and running the following commands

sudo apt-get install libdvdread4
sudo /usr/share/doc/libdvdread4/install-css.sh

and a personal preference, i use VLC to watch dvd's. You can install VLC
from the ubuntu software center or by typing the following command into
terminal.

sudo apt-get install vlc

more info can be found here.
https://help.ubuntu.com/11.10/ubuntu-help/video-dvd-restricted.html

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Do you get any sound, or is it just sound in DVDs?

Revision history for this message
Nathan Heafner (nathan1465-5) said :
#4

did you run these commands also?

sudo apt-get install libdvdread4
sudo /usr/share/doc/libdvdread4/install-css.sh

do you get any sound on anything else?

Revision history for this message
Valentino Sanchez (valentinorsanchez) said :
#5

Okay, installed the following codes first:

sudo apt-get install libdvdread4
sudo /usr/share/doc/libdvdread4/install-css.sh

then the following, which solved the black screen problem:

sudo apt-get install vlc

Now I have discovered there is no sound. Tried a DVD, CD and online (youtube.com)... no sound at all.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Nathan nolast
Sent: Sunday, December 18, 2011 2:56 PM
To: <email address hidden>
Subject: Re: [Question #182250]: black screen on movie player

Your question #182250 on totem in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/totem/+question/182250

Nathan nolast requested more information:
did you run these commands also?

sudo apt-get install libdvdread4
sudo /usr/share/doc/libdvdread4/install-css.sh

do you get any sound on anything else?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/totem/+question/182250

You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

If you get no sound in any app then can you please give the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh; chmod +x ./alsa-info.sh; ./alsa-info.sh

Select to upload to the server and a URL will be generated.

Revision history for this message
Valentino Sanchez (valentinorsanchez) said :
#7

Good News!
  After verifying onboard sound was not disabled, returned to desktop and discovered sound was muted!! Un-muted sound, sound works in all applications. Thanks to all for all the help!

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of actionparsnip
Sent: Sunday, December 18, 2011 8:46 PM
To: <email address hidden>
Subject: Re: [Question #182250]: black screen on movie player

Your question #182250 on totem in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/totem/+question/182250

    Status: Open => Needs information

actionparsnip requested more information:
If you get no sound in any app then can you please give the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh; chmod +x
./alsa-info.sh; ./alsa-info.sh

Select to upload to the server and a URL will be generated.

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/totem/+question/182250

You received this question notification because you asked the question.

Revision history for this message
Valentino Sanchez (valentinorsanchez) said :
#8

Good News!
  After verifying onboard sound was not disabled, returned to desktop and discovered sound was muted!! Un-muted sound, sound works in all applications. Thanks to all for all the help!

Revision history for this message
Valentino Sanchez (valentinorsanchez) said :
#9

Thanks Nathan nolast, that solved my question.