Ubuntu
pm-utils package

segmentation fault in 99video - suspend stopped working after upgrade to a new kernel

Asked by aa-hcl

I have just updated the kernel to

aa@aa-E6530:~$ uname -a
Linux aa-E6530 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:47:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

and my suspend stopped working.

The last part of the file /var/log/pm-suspend.log is:

Sat Jan 19 23:58:25 GMT 2013: performing suspend
Sat Jan 19 23:58:34 GMT 2013: Awake.
Sat Jan 19 23:58:34 GMT 2013: Running hooks for resume
Running hook /etc/pm/sleep.d/novatel_3g_suspend resume suspend:

/etc/pm/sleep.d/novatel_3g_suspend resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video resume suspend:
mem_write: address 0x7ffff3437748 out of range!
halt_sys: file, line -754538752
Segmentation fault (core dumped)
mem_write: address 0x7fff5d76d238 out of range!
halt_sys: file, line 36038400
Segmentation fault (core dumped)
Initial commandline parameters:
Sun Jan 20 01:49:34 GMT 2013: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:

/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:

/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux aa-E6530 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:47:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
pci_stub 12623 1
vboxpci 23195 0
vboxnetadp 25671 0
vboxnetflt 23480 0
vboxdrv 320372 3 vboxpci,vboxnetadp,vboxnetflt
rfcomm 46620 12
bnep 18141 2
joydev 17458 0
snd_hda_codec_hdmi 32049 4
snd_hda_codec_idt 70210 1
snd_hda_intel 33492 5
snd_hda_codec 134213 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep 17699 1 snd_hda_codec
coretemp 13401 0
arc4 12530 2
snd_pcm 96668 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
iwlwifi 386874 0
snd_seq_midi 13325 0
kvm_intel 132760 0
snd_rawmidi 30513 1 snd_seq_midi
snd_seq_midi_event 14900 1 snd_seq_midi
snd_seq 61555 2 snd_seq_midi,snd_seq_midi_event
btusb 22475 0
lp 17760 0
dell_wmi 12682 0
ppdev 17074 0
kvm 414071 1 kvm_intel
snd_timer 29426 2 snd_pcm,snd_seq
mac80211 539958 1 iwlwifi
parport_pc 32689 0
parport 46346 3 lp,ppdev,parport_pc
snd_seq_device 14498 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 78921 20 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15048 1 snd
psmouse 90217 0
cfg80211 206797 2 iwlwifi,mac80211
snd_page_alloc 18485 2 snd_hda_intel,snd_pcm
bluetooth 209249 22 rfcomm,bnep,btusb
sparse_keymap 13891 1 dell_wmi
mac_hid 13206 0
wmi 19071 1 dell_wmi
ghash_clmulni_intel 13221 0
aesni_intel 51038 0
cryptd 20404 2 ghash_clmulni_intel,aesni_intel
video 19336 0
lpc_ich 17062 0
dell_laptop 17370 0
serio_raw 13216 0
aes_x86_64 17256 1 aesni_intel
mei 40691 0
dcdbas 14439 1 dell_laptop
microcode 22804 0
e1000e 199273 0
sdhci_pci 18617 0
sdhci 32646 1 sdhci_pci
             total used free shared buffers cached
Mem: 8118660 968644 7150016 0 92012 328812
-/+ buffers/cache: 547820 7570840
Swap: 15624188 0 15624188

/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:

/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:

/etc/pm/sleep.d/10_grub-common suspend suspend: success.
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend:

/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.

/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory

/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:

/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:

/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:

/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:

/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:

/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:

/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
No quirk database entry for this system, using default.

/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0
Allocated buffer at 0x11000 (base is 0x0)
ES: 0x1100 EBX: 0x0000

/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
Running hook /etc/pm/sleep.d/novatel_3g_suspend suspend suspend:

/etc/pm/sleep.d/novatel_3g_suspend suspend suspend: success.
Sun Jan 20 01:49:36 GMT 2013: performing suspend
Initial commandline parameters:
Sun Jan 20 10:34:49 GMT 2013: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:

/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:

/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux aa-E6530 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:47:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
pci_stub 12623 1
vboxpci 23195 0
vboxnetadp 25671 0
vboxnetflt 23480 0
vboxdrv 320372 3 vboxpci,vboxnetadp,vboxnetflt
bnep 18141 2
rfcomm 46620 12
joydev 17458 0
snd_hda_codec_hdmi 32049 4
snd_hda_codec_idt 70210 1
arc4 12530 2
iwlwifi 386874 0
snd_hda_intel 33492 7
snd_hda_codec 134213 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
coretemp 13401 0
btusb 22475 0
snd_hwdep 17699 1 snd_hda_codec
snd_pcm 96668 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
mac80211 539958 1 iwlwifi
kvm_intel 132760 0
snd_seq_midi 13325 0
snd_rawmidi 30513 1 snd_seq_midi
snd_seq_midi_event 14900 1 snd_seq_midi
kvm 414071 1 kvm_intel
snd_seq 61555 2 snd_seq_midi,snd_seq_midi_event
snd_timer 29426 2 snd_pcm,snd_seq
snd_seq_device 14498 3 snd_seq_midi,snd_rawmidi,snd_seq
psmouse 90217 0
snd 78921 23 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
cfg80211 206797 2 iwlwifi,mac80211
bluetooth 209249 22 bnep,rfcomm,btusb
soundcore 15048 1 snd
snd_page_alloc 18485 2 snd_hda_intel,snd_pcm
video 19336 0
lp 17760 0
mei 40691 0
lpc_ich 17062 0
ghash_clmulni_intel 13221 0
ppdev 17074 0
aesni_intel 51038 0
cryptd 20404 2 ghash_clmulni_intel,aesni_intel
dell_wmi 12682 0
sparse_keymap 13891 1 dell_wmi
serio_raw 13216 0
aes_x86_64 17256 1 aesni_intel
mac_hid 13206 0
wmi 19071 1 dell_wmi
dell_laptop 17370 0
parport_pc 32689 0
parport 46346 3 lp,ppdev,parport_pc
dcdbas 14439 1 dell_laptop
microcode 22804 0
e1000e 199273 0
sdhci_pci 18617 0
sdhci 32646 1 sdhci_pci
             total used free shared buffers cached
Mem: 8118660 984488 7134172 0 84432 334568
-/+ buffers/cache: 565488 7553172
Swap: 15624188 0 15624188

/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:

/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:

/etc/pm/sleep.d/10_grub-common suspend suspend: success.
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend:

/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.

/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Selected interface 'wlan0'
'SUSPEND' command timed out.

/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:

/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:

/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:

/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:

/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:

/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:

/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
No quirk database entry for this system, using default.

/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0
Allocated buffer at 0x11000 (base is 0x0)
ES: 0x1100 EBX: 0x0000

/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
Running hook /etc/pm/sleep.d/novatel_3g_suspend suspend suspend:

/etc/pm/sleep.d/novatel_3g_suspend suspend suspend: success.
Sun Jan 20 10:35:02 GMT 2013: performing suspend
Sun Jan 20 10:35:10 GMT 2013: Awake.
Sun Jan 20 10:35:10 GMT 2013: Running hooks for resume
Running hook /etc/pm/sleep.d/novatel_3g_suspend resume suspend:

/etc/pm/sleep.d/novatel_3g_suspend resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video resume suspend:
mem_write: address 0x7fff370a8c58 out of range!
halt_sys: file, line -1855637760
Segmentation fault (core dumped)
mem_write: address 0x7fffeb294158 out of range!
halt_sys: file, line 1028552448
Segmentation fault (core dumped)
aa@aa-E6530:~$

How can I fix it? It was previously working fine with previous version of the kernel.

Many thanks!

Question information

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Ubuntu pm-utils Edit question
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Solved by:
aa-hcl
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

sudo dmidecode -t 1

Thanks

Revision history for this message
aa-hcl (aa-hcl) said : 		#2

More information:

aa@aa-E6530:~$ sudo dmidecode -t 1
[sudo] password for aa:
# dmidecode 2.11
SMBIOS 2.7 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: Dell Inc.
 Product Name: Latitude E6530
 Version: 01
 Serial Number: 5RCQ8W1
 UUID: 4C4C4544-0052-4310-8051-B5C04F385731
 Wake-up Type: Power Switch
 SKU Number: Not Specified
 Family: Not Specified

aa@aa-E6530:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Are there any bugs reported?

Revision history for this message
aa-hcl (aa-hcl) said : 		#4

I could not find any bugs reporting segmentation fault with 99video or any similar problem with anything in pm-utils

Revision history for this message
aa-hcl (aa-hcl) said : 		#5

Hi,

I finally resolved the problem.

It was the nvidia driver that stopped working and therefore was preventing the system from proper wake-up and apparently causing the 99video module to crash.

I found it because I noticed that the nvidia driver was no longer loaded at start-up (its logo was not briefly displayed!).

Solution: removed the nvidia driver completely and then re-installed it.

The suspend is now working!

So, it is not a bug in the kernel, it was nvidia driver not loaded properly for whatever reason, which might be totaly unrelated to the new kernel upgrade.

Many thanks!