grads: symbol lookup error arm ubuntu

Asked by Narasimha

how to resolve this issue

grads: symbol lookup error: /usr/lib/aarch64-linux-gnu/libgxpCairo.so: undefined symbol: gxdbkq

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Manfred Hampl (m-hampl) said :
#1

For diagnostic purposes, what is the output of the following commands (to be executed in a terminal window):

uname -a
lsb_release -crid
apt policy grads
ldd /usr/bin/grads
ldd /usr/lib/aarch64-linux-gnu/libgxpCairo.so

Maybe this is caused by https://bugs.debian.org/1007228

Revision history for this message
Narasimha (weatherplant) said :
#2

uname -a
Linux ip-172-31-9-54 5.15.0-1027-aws #31~20.04.1-Ubuntu SMP Thu Dec 1 19:57:24 UTC 2022 aarch64 aarch64 aarch64 GNU/Linux

lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 20.04.6 LTS
Release: 20.04
Codename: focal

apt policy grads
grads:
  Installed: 3:2.2.1-2build3
  Candidate: 3:2.2.1-2build3
  Version table:
 *** 3:2.2.1-2build3 500
        500 http://ap-south-1b.clouds.ports.ubuntu.com/ubuntu-ports focal/universe arm64 Packages
        100 /var/lib/dpkg/status

ldd /usr/bin/grads
/usr/bin/grads: /lib/aarch64-linux-gnu/libtiff.so.5: no version information available (required by /usr/bin/grads)
/usr/bin/grads: /lib/aarch64-linux-gnu/libtiff.so.5: no version information available (required by /lib/aarch64-linux-gnu/libgeotiff.so.5)
        linux-vdso.so.1 (0x0000ffff9c5b7000)
        libreadline.so.8 => /lib/aarch64-linux-gnu/libreadline.so.8 (0x0000ffff9c13a000)
        libgrib2c.so.0d => /lib/aarch64-linux-gnu/libgrib2c.so.0d (0x0000ffff9c0f5000)
        libmfhdfalt.so.0 => /lib/libmfhdfalt.so.0 (0x0000ffff9c0bd000)
        libdfalt.so.0 => /lib/libdfalt.so.0 (0x0000ffff9c005000)
        libhdf5_serial.so.103 => /lib/aarch64-linux-gnu/libhdf5_serial.so.103 (0x0000ffff9bc59000)
        libudunits2.so.0 => /lib/aarch64-linux-gnu/libudunits2.so.0 (0x0000ffff9bc2e000)
        libnetcdf.so.15 => /lib/aarch64-linux-gnu/libnetcdf.so.15 (0x0000ffff9baff000)
        libgeotiff.so.5 => /lib/aarch64-linux-gnu/libgeotiff.so.5 (0x0000ffff9babc000)
        libtiff.so.5 => /lib/aarch64-linux-gnu/libtiff.so.5 (0x0000ffff9ba2e000)
        libshp.so.2 => /lib/aarch64-linux-gnu/libshp.so.2 (0x0000ffff9ba0d000)
        libdapclient.so.6 => /lib/aarch64-linux-gnu/libdapclient.so.6 (0x0000ffff9b9bf000)
        libdap.so.25 => /lib/aarch64-linux-gnu/libdap.so.25 (0x0000ffff9b834000)
        libdl.so.2 => /lib/aarch64-linux-gnu/libdl.so.2 (0x0000ffff9b820000)
        libstdc++.so.6 => /lib/aarch64-linux-gnu/libstdc++.so.6 (0x0000ffff9b63b000)
        libm.so.6 => /lib/aarch64-linux-gnu/libm.so.6 (0x0000ffff9b590000)
        libgcc_s.so.1 => /lib/aarch64-linux-gnu/libgcc_s.so.1 (0x0000ffff9b56c000)
        libc.so.6 => /lib/aarch64-linux-gnu/libc.so.6 (0x0000ffff9b3f9000)
        /lib/ld-linux-aarch64.so.1 (0x0000ffff9c587000)
        libtinfo.so.6 => /lib/aarch64-linux-gnu/libtinfo.so.6 (0x0000ffff9b3bb000)
        libpng16.so.16 => /lib/aarch64-linux-gnu/libpng16.so.16 (0x0000ffff9b377000)
        libopenjp2.so.7 => /lib/aarch64-linux-gnu/libopenjp2.so.7 (0x0000ffff9b317000)
        libjpeg.so.8 => /lib/aarch64-linux-gnu/libjpeg.so.8 (0x0000ffff9b2c7000)
        libz.so.1 => /lib/aarch64-linux-gnu/libz.so.1 (0x0000ffff9b29d000)
        libpthread.so.0 => /lib/aarch64-linux-gnu/libpthread.so.0 (0x0000ffff9b26c000)
        libsz.so.2 => /lib/aarch64-linux-gnu/libsz.so.2 (0x0000ffff9b259000)
        libexpat.so.1 => /lib/aarch64-linux-gnu/libexpat.so.1 (0x0000ffff9b222000)
        libhdf5_serial_hl.so.100 => /lib/aarch64-linux-gnu/libhdf5_serial_hl.so.100 (0x0000ffff9b1ef000)
        libcurl-gnutls.so.4 => /lib/aarch64-linux-gnu/libcurl-gnutls.so.4 (0x0000ffff9b15c000)
        libproj.so.15 => /lib/aarch64-linux-gnu/libproj.so.15 (0x0000ffff9ae98000)
        libwebp.so.6 => /lib/aarch64-linux-gnu/libwebp.so.6 (0x0000ffff9ae38000)
        libzstd.so.1 => /lib/aarch64-linux-gnu/libzstd.so.1 (0x0000ffff9ad97000)
        liblzma.so.5 => /lib/aarch64-linux-gnu/liblzma.so.5 (0x0000ffff9ad63000)
        libjbig.so.0 => /lib/aarch64-linux-gnu/libjbig.so.0 (0x0000ffff9ad46000)
        libxml2.so.2 => /lib/aarch64-linux-gnu/libxml2.so.2 (0x0000ffff9ab90000)
        libaec.so.0 => /lib/aarch64-linux-gnu/libaec.so.0 (0x0000ffff9ab77000)
        libnghttp2.so.14 => /lib/aarch64-linux-gnu/libnghttp2.so.14 (0x0000ffff9ab40000)
        libidn2.so.0 => /lib/aarch64-linux-gnu/libidn2.so.0 (0x0000ffff9ab12000)
        librtmp.so.1 => /lib/aarch64-linux-gnu/librtmp.so.1 (0x0000ffff9aae6000)
        libssh.so.4 => /lib/aarch64-linux-gnu/libssh.so.4 (0x0000ffff9aa6c000)
        libpsl.so.5 => /lib/aarch64-linux-gnu/libpsl.so.5 (0x0000ffff9aa49000)
        libnettle.so.7 => /lib/aarch64-linux-gnu/libnettle.so.7 (0x0000ffff9aa03000)
        libgnutls.so.30 => /lib/aarch64-linux-gnu/libgnutls.so.30 (0x0000ffff9a813000)
        libgssapi_krb5.so.2 => /lib/aarch64-linux-gnu/libgssapi_krb5.so.2 (0x0000ffff9a7bb000)
        libldap_r-2.4.so.2 => /lib/aarch64-linux-gnu/libldap_r-2.4.so.2 (0x0000ffff9a759000)
        liblber-2.4.so.2 => /lib/aarch64-linux-gnu/liblber-2.4.so.2 (0x0000ffff9a73a000)
        libbrotlidec.so.1 => /lib/aarch64-linux-gnu/libbrotlidec.so.1 (0x0000ffff9a71d000)
        libsqlite3.so.0 => /lib/aarch64-linux-gnu/libsqlite3.so.0 (0x0000ffff9a5ea000)
        libicuuc.so.66 => /lib/aarch64-linux-gnu/libicuuc.so.66 (0x0000ffff9a3fd000)
        libunistring.so.2 => /lib/aarch64-linux-gnu/libunistring.so.2 (0x0000ffff9a274000)
        libhogweed.so.5 => /lib/aarch64-linux-gnu/libhogweed.so.5 (0x0000ffff9a22e000)
        libgmp.so.10 => /lib/aarch64-linux-gnu/libgmp.so.10 (0x0000ffff9a1a8000)
        libcrypto.so.1.1 => /lib/aarch64-linux-gnu/libcrypto.so.1.1 (0x0000ffff99f19000)
        libp11-kit.so.0 => /lib/aarch64-linux-gnu/libp11-kit.so.0 (0x0000ffff99dcd000)
        libtasn1.so.6 => /lib/aarch64-linux-gnu/libtasn1.so.6 (0x0000ffff99daa000)
        libkrb5.so.3 => /lib/aarch64-linux-gnu/libkrb5.so.3 (0x0000ffff99cc4000)
        libk5crypto.so.3 => /lib/aarch64-linux-gnu/libk5crypto.so.3 (0x0000ffff99c85000)
        libcom_err.so.2 => /lib/aarch64-linux-gnu/libcom_err.so.2 (0x0000ffff99c71000)
        libkrb5support.so.0 => /lib/aarch64-linux-gnu/libkrb5support.so.0 (0x0000ffff99c54000)
        libresolv.so.2 => /lib/aarch64-linux-gnu/libresolv.so.2 (0x0000ffff99c2e000)
        libsasl2.so.2 => /lib/aarch64-linux-gnu/libsasl2.so.2 (0x0000ffff99c03000)
        libgssapi.so.3 => /lib/aarch64-linux-gnu/libgssapi.so.3 (0x0000ffff99bb4000)
        libbrotlicommon.so.1 => /lib/aarch64-linux-gnu/libbrotlicommon.so.1 (0x0000ffff99b81000)
        libicudata.so.66 => /lib/aarch64-linux-gnu/libicudata.so.66 (0x0000ffff980b2000)
        libffi.so.7 => /lib/aarch64-linux-gnu/libffi.so.7 (0x0000ffff98099000)
        libkeyutils.so.1 => /lib/aarch64-linux-gnu/libkeyutils.so.1 (0x0000ffff98084000)
        libheimntlm.so.0 => /lib/aarch64-linux-gnu/libheimntlm.so.0 (0x0000ffff98068000)
        libkrb5.so.26 => /lib/aarch64-linux-gnu/libkrb5.so.26 (0x0000ffff97fcc000)
        libasn1.so.8 => /lib/aarch64-linux-gnu/libasn1.so.8 (0x0000ffff97f27000)
        libhcrypto.so.4 => /lib/aarch64-linux-gnu/libhcrypto.so.4 (0x0000ffff97ee0000)
        libroken.so.18 => /lib/aarch64-linux-gnu/libroken.so.18 (0x0000ffff97eba000)
        libwind.so.0 => /lib/aarch64-linux-gnu/libwind.so.0 (0x0000ffff97e7f000)
        libheimbase.so.1 => /lib/aarch64-linux-gnu/libheimbase.so.1 (0x0000ffff97e60000)
        libhx509.so.5 => /lib/aarch64-linux-gnu/libhx509.so.5 (0x0000ffff97e06000)
        libcrypt.so.1 => /lib/aarch64-linux-gnu/libcrypt.so.1 (0x0000ffff97dbd000)

ldd /usr/lib/aarch64-linux-gnu/libgxpCairo.so
 linux-vdso.so.1 (0x0000ffff89796000)
        libcairo.so.2 => /lib/aarch64-linux-gnu/libcairo.so.2 (0x0000ffff89609000)
        libfreetype.so.6 => /lib/aarch64-linux-gnu/libfreetype.so.6 (0x0000ffff8954a000)
        libc.so.6 => /lib/aarch64-linux-gnu/libc.so.6 (0x0000ffff893d7000)
        /lib/ld-linux-aarch64.so.1 (0x0000ffff89766000)
        libpthread.so.0 => /lib/aarch64-linux-gnu/libpthread.so.0 (0x0000ffff893a6000)
        libpixman-1.so.0 => /lib/aarch64-linux-gnu/libpixman-1.so.0 (0x0000ffff89337000)
        libfontconfig.so.1 => /lib/aarch64-linux-gnu/libfontconfig.so.1 (0x0000ffff892e2000)
        libpng16.so.16 => /lib/aarch64-linux-gnu/libpng16.so.16 (0x0000ffff8929e000)
        libxcb-shm.so.0 => /lib/aarch64-linux-gnu/libxcb-shm.so.0 (0x0000ffff8928b000)
        libxcb.so.1 => /lib/aarch64-linux-gnu/libxcb.so.1 (0x0000ffff89254000)
        libxcb-render.so.0 => /lib/aarch64-linux-gnu/libxcb-render.so.0 (0x0000ffff89236000)
        libXrender.so.1 => /lib/aarch64-linux-gnu/libXrender.so.1 (0x0000ffff8921d000)
        libX11.so.6 => /lib/aarch64-linux-gnu/libX11.so.6 (0x0000ffff890d8000)
        libXext.so.6 => /lib/aarch64-linux-gnu/libXext.so.6 (0x0000ffff890b5000)
        libz.so.1 => /lib/aarch64-linux-gnu/libz.so.1 (0x0000ffff8908b000)
        libm.so.6 => /lib/aarch64-linux-gnu/libm.so.6 (0x0000ffff88fe0000)
        libexpat.so.1 => /lib/aarch64-linux-gnu/libexpat.so.1 (0x0000ffff88fa9000)
        libuuid.so.1 => /lib/aarch64-linux-gnu/libuuid.so.1 (0x0000ffff88f92000)
        libXau.so.6 => /lib/aarch64-linux-gnu/libXau.so.6 (0x0000ffff88f7e000)
        libXdmcp.so.6 => /lib/aarch64-linux-gnu/libXdmcp.so.6 (0x0000ffff88f68000)
        libdl.so.2 => /lib/aarch64-linux-gnu/libdl.so.2 (0x0000ffff88f54000)
        libbsd.so.0 => /lib/aarch64-linux-gnu/libbsd.so.0 (0x0000ffff88f2d000)

Revision history for this message
John Mike (john00392) said (last edit ):
#3

To provide the output of the requested commands, I'll simulate a terminal environment

uname -a: This command displays detailed information about the system's kernel and operating system.
Output example: Linux mymachine 4.15.0-47-generic #50-Ubuntu SMP Wed Mar 13 10:44:52 UTC 2019 x86_64 GNU/Linux

lsb_release -crid: This command provides information about the Linux distribution.
Output example:
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic

Revision history for this message
John Mike (john00392) said :
#4

Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic

Revision history for this message
Narasimha (weatherplant) said :
#5

Hi,

Is this bug in arm64?

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

Ubuntu 18.04 is reaching end of life by 31st May 2023

I'd suggest you upgrade to a newer version of Ubuntu. This may resolve the issue

Can you help with this problem?

Provide an answer of your own, or ask Narasimha for more information if necessary.

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