Ubuntu
gnome-utils package

Help starts to launch but fails

Asked by Ruslan Gatin

I have Edgy. When i click on Help button it starts to load Help docs but doesn't finish doing it. No error message are given. Same thing happens when i go to System/Help/System Documentation.
I tried to reinstall ubuntu-docs thru Synaptic Package Manager but it didn't solve the problem. Please help me. thank you.

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Ubuntu gnome-utils Edit question
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Ruslan Gatin
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Alan Pope 🍺🐧🐱 🦄 (popey) said : 		#1

If you start it from the console using the method below, what messages do you get in the terminal?

Applications --> Accessories --> Terminal
In the terminal type the following command:-

yelp

(yelp is the command which starts the online help)

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Ruslan Gatin (rgatin) said : 		#2

when I ran Yelp in the console it gave me this message:

yelp: error while loading shared libraries: libgtkembedmoz.so: cannot open shared object file: No such file or directory

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Alan Pope 🍺🐧🐱 🦄 (popey) said : 		#3

That file is usually provided by firefox, can you reinstall firefox to see if that resolves it?

sudo apt-get install --reinstall firefox

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Best Ruslan Gatin (rgatin) said : 		#4

Dear Alan,

thank you very much. I reinstalled firefox as you recommended. it solved my problem.
Yelp works great now! thanks again!!!

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Stephen Weeks (sweeks) said : 		#5

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