No dial tone while connecting using Ubuntu 7.10

Asked by stinger05

To whom this may concern, I have a smart link dial-up modem (phone line) installed and enabled on ubuntu 7.10 (from the restricted drivers section). It's giving that the modem is detected and functioning properly, but there is simply no dial tone when trying to connect to the internet. I have also tried connecting using the "gnome-ppp" user interface program while trying to change all the settings in that program. What could be the problem that’s causing it not to dial? Please note that I am 100% sure that I have the phone line plugged in and that it even dials in windows but not in ubuntu 7.10 . Any help would be appreciated...

Thanks to all,
stinger05

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Ubuntu gnome-ppp Edit question
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Revision history for this message
Kinuthia (qmuchane) said :
#1

Hi!
How are you trying to dial, through wvdial or pon ? Paste the result of cat /etc/wvdial.conf

Revision history for this message
stinger05 (zyrex5) said :
#2

Actually I’m using gnome-ppp (it has all the data required in it as number, username and password)which I assume it uses wvdial at the same time. Anyway here’s the pasted text of cat /etc/wvdial.conf:

[Dialer Defaults]
Phone =
Username =
Password =
New PPPD = yes

Revision history for this message
Kinuthia (qmuchane) said :
#3

stinger05,
You definitely have not configured your modem using wvdialconf. You also
need to make sure you have drivers
for the modem installed. If you used to run it, the modem, under Windows
it certainly will not run on Linux.You will need to get Linux drivers.
Running sudo wvdialconf will tell you whether your modem is properly
configured by checking at the file which will be generated by that
command ie /etc/wvdial.conf.

If you look at the contents of that file - cat /etc/wvdial.conf - you
should see the following at a minimum:

[Dialer Defaults]
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Modem Type = Analogue Modem
; Phone = <Target Phone Number>
ISDN = 0
; Username = <Your Login Name>
Init1 = ATZ
; Password = <Your Password>
Modem = /dev/ttySHSF0
Baud = 460800

Edit that to include your ISP's phone number,password -if any- and
username to look similar to this(these are actually the settings of
mine):

Dialer Defaults]
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Modem Type = USB Modem
Phone = *99***1#
ISDN = 0
Username = saf
Init1 = ATZ
Password = data
Modem = /dev/ttyACM0
Baud = 460800
I am using a cellphone to connect,so your settings will look slightly
different.

If running the command wvdialconf did not see your modem then you have
to install the drivers.That means that you have to identify precisely
which modem you are using,to do that you will need a tool called scanModem
which you can get from
http://linmodems.technion.ac.il/packages/scanModem.gz. Unzip that file
and run the command scanModem. It will generate a folder called Modem
with all the information regarding your modem and the drivers you will
need. Inside that folder there is a file called ModemData.txt which you
might want to send to them to aid you in the selection and installation
of drivers for your modem.

You might also want to look at:
    https://help.ubuntu.com/community/DialUpModemHowto
    http://davestechsuport.com/blog/category/howto-ubuntu/
Best of LUCK!

On Sat, 2008-03-29 at 13:57 +0000, stinger05 wrote:
> Question #28164 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/28164
>
> Status: Answered => Open
>
> stinger05 is still having a problem:
> Actually I’m using gnome-ppp (it has all the data required in it as
> number, username and password)which I assume it uses wvdial at the same
> time. Anyway here’s the pasted text of cat /etc/wvdial.conf:
>
> [Dialer Defaults]
> Phone =
> Username =
> Password =
> New PPPD = yes
>

Revision history for this message
stinger05 (zyrex5) said :
#4

hello there, first of all I'd like to thank you for your help.

I have configured wvdial.conf by typing "sudo wvdialconf" and editing it manually with all the required information. The driver was already successfully configured and is recognized by Ubuntu, but still, the modem isn't giving any dialtone in which I can't understand why. I hope you can still help me...I have pasted these for you to see yourself:

The settings in wvdial.conf (without the original username and password):
=========================================================================

[Dialer Defaults]
Init1 = ATZ
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Modem Type = Analog Modem
Baud = 460800
New PPPD = yes
Modem = /dev/ttySL0
ISDN = 0
Phone = 0000000000
Password = blahblah
Username = blahblah
------------------------------------------------------

The results of wvdialconf:
==========================

stinger@stinger-laptop:~$ sudo wvdialconf
Editing `/etc/wvdial.conf'.

Scanning your serial ports for a modem.

ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
Modem Port Scan<*1>: S2 S3
WvModem<*1>: Cannot get information for serial port.
ttySL0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
ttySL0<*1>: ATQ0 V1 E1 -- OK
ttySL0<*1>: ATQ0 V1 E1 Z -- OK
ttySL0<*1>: ATQ0 V1 E1 S0=0 -- OK
ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
ttySL0<*1>: Modem Identifier: ATI -- SmartLink Soft Modem
ttySL0<*1>: Speed 19200: AT -- OK
ttySL0<*1>: Speed 38400: AT -- OK
ttySL0<*1>: Speed 57600: AT -- OK
ttySL0<*1>: Speed 115200: AT -- OK
ttySL0<*1>: Speed 230400: AT -- OK
ttySL0<*1>: Speed 460800: AT -- OK
ttySL0<*1>: Max speed is 460800; that should be safe.
ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK

Found a modem on /dev/ttySL0.
Modem configuration written to /etc/wvdial.conf.
ttySL0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0"

Revision history for this message
Kinuthia (qmuchane) said :
#5

stinger05,

You dial by typing wvdial. What are the results of running that?
I read somewhere that a lack of dialtone acquisistion could be because
of low voltage on your line.Add X3 to your second Init string to make it
dial without waiting.Now it should look like:

Init2 = ATQ0 V1 E1 S0=0 X3 &C1 &D2 +FCLASS=0

Trying reading the results of man wvdial and the wvdial.txt of your
Modem drivers folder.The answer may be in there somewhere.Let me know of
your progress.

Best of Luck!

On Sun, 2008-03-30 at 22:04 +0000, stinger05 wrote:
> Question #28164 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/28164
>
> Status: Answered => Open
>
> stinger05 is still having a problem:
> hello there, first of all I'd like to thank you for your help.
>
> I have configured wvdial.conf by typing "sudo wvdialconf" and editing it
> manually with all the required information. The driver was already
> successfully configured and is recognized by Ubuntu, but still, the
> modem isn't giving any dialtone in which I can't understand why. I hope
> you can still help me...I have pasted these for you to see yourself:
>
> The settings in wvdial.conf (without the original username and password):
> =========================================================================
>
> [Dialer Defaults]
> Init1 = ATZ
> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
> Modem Type = Analog Modem
> Baud = 460800
> New PPPD = yes
> Modem = /dev/ttySL0
> ISDN = 0
> Phone = 0000000000
> Password = blahblah
> Username = blahblah
> ------------------------------------------------------
>
> The results of wvdialconf:
> ==========================
>
>
> stinger@stinger-laptop:~$ sudo wvdialconf
> Editing `/etc/wvdial.conf'.
>
> Scanning your serial ports for a modem.
>
> ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> Modem Port Scan<*1>: S2 S3
> WvModem<*1>: Cannot get information for serial port.
> ttySL0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttySL0<*1>: ATQ0 V1 E1 -- OK
> ttySL0<*1>: ATQ0 V1 E1 Z -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
> ttySL0<*1>: Modem Identifier: ATI -- SmartLink Soft Modem
> ttySL0<*1>: Speed 19200: AT -- OK
> ttySL0<*1>: Speed 38400: AT -- OK
> ttySL0<*1>: Speed 57600: AT -- OK
> ttySL0<*1>: Speed 115200: AT -- OK
> ttySL0<*1>: Speed 230400: AT -- OK
> ttySL0<*1>: Speed 460800: AT -- OK
> ttySL0<*1>: Max speed is 460800; that should be safe.
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
>
> Found a modem on /dev/ttySL0.
> Modem configuration written to /etc/wvdial.conf.
> ttySL0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0"
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
stinger05 (zyrex5) said :
#6

Hello again. I doubt very much that it's from the low voltage on my line cause it's working fine in windows. I think it has to do with something about the information for the serial port cause thats what I'm only recognizing in the result of wvdial. I also read in the file wvdialconf.log with the result below. I think it's from the serial port and it seems that there is a program called setserial, I installed it but don't know how to use it. Would you have any idea about how to use it? Thanks a lot for your cooperation, really appreciated once again... :)

===========================================
Editing `/etc/wvdial.conf'.

Scanning your serial ports for a modem.

Sorry, no modem was detected! Is it in use by another program?
Did you configure it properly with setserial?

===========================================
Now I have pasted below the result of wvdial:

stinger@stinger-laptop:~$ sudo gedit wvdial.conf
stinger@stinger-laptop:~$ sudo gedit /etc/wvdial.conf
stinger@stinger-laptop:~$ wvdial
WvDial<*1>: WvDial: Internet dialer version 1.56
WvModem<*1>: Cannot get information for serial port.
WvDial<*1>: Initializing modem.
WvDial<*1>: Sending: ATZ
WvDial Modem<*1>: ATZ
WvDial Modem<*1>: OK
WvDial<*1>: Sending: ATQ0 V1 E1 S0=0 X3 &C1 &D2 +FCLASS=0
WvDial Modem<*1>: ATQ0 V1 E1 S0=0 X3 &C1 &D2 +FCLASS=0
WvDial Modem<*1>: OK
WvDial<*1>: Modem initialized.
WvDial<*1>: Sending: ATDT081001818
WvDial<*1>: Waiting for carrier.
WvDial Modem<*1>: ATDT081001818
WvDial Modem<*1>: NO DIALTONE
WvDial<Err>: No dial tone.
WvDial<*1>: Disconnecting at Mon Mar 31 15:56:16 2008

Revision history for this message
Kinuthia (qmuchane) said :
#7

stinger05,

This is definitely terra incognito for me,it is a dimension which I am not very familiar with,
so I will send you in a direction which hopefully will iron this out.

Do this, send an email to <email address hidden> (attention to a Mr.
Jonathan) with as much detail of your problem as possible and make sure
your email is NOT in HTML format.I am sure they will sort you out.Cc
that to <email address hidden> ,you definitely will be in very able
hands. A response from the latter actually solved my problem.

Do not despair a solution is nigh!
And do not forget to get back here and tell us how you solved it.

Good Luck!

On Sun, 2008-03-30 at 22:04 +0000, stinger05 wrote:
> Question #28164 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/28164
>
> Status: Answered => Open
>
> stinger05 is still having a problem:
> hello there, first of all I'd like to thank you for your help.
>
> I have configured wvdial.conf by typing "sudo wvdialconf" and editing it
> manually with all the required information. The driver was already
> successfully configured and is recognized by Ubuntu, but still, the
> modem isn't giving any dialtone in which I can't understand why. I hope
> you can still help me...I have pasted these for you to see yourself:
>
> The settings in wvdial.conf (without the original username and password
> =========================================================================
>
> [Dialer Defaults]
> Init1 = ATZ
> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
> Modem Type = Analog Modem
> Baud = 460800
> New PPPD = yes
> Modem = /dev/ttySL0
> ISDN = 0
> Phone = 0000000000
> Password = blahblah
> Username = blahblah
> ------------------------------------------------------
>
> The results of wvdialconf:
> ==========================
>
>
> stinger@stinger-laptop:~$ sudo wvdialconf
> Editing `/etc/wvdial.conf'.
>
> Scanning your serial ports for a modem.
>
> ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
> ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
> Modem Port Scan<*1>: S2 S3
> WvModem<*1>: Cannot get information for serial port.
> ttySL0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
> ttySL0<*1>: ATQ0 V1 E1 -- OK
> ttySL0<*1>: ATQ0 V1 E1 Z -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
> ttySL0<*1>: Modem Identifier: ATI -- SmartLink Soft Modem
> ttySL0<*1>: Speed 19200: AT -- OK
> ttySL0<*1>: Speed 38400: AT -- OK
> ttySL0<*1>: Speed 57600: AT -- OK
> ttySL0<*1>: Speed 115200: AT -- OK
> ttySL0<*1>: Speed 230400: AT -- OK
> ttySL0<*1>: Speed 460800: AT -- OK
> ttySL0<*1>: Max speed is 460800; that should be safe.
> ttySL0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
>
> Found a modem on /dev/ttySL0.
> Modem configuration written to /etc/wvdial.conf.
> ttySL0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0"
>
> You received this question notification because you are a direct
> subscriber of the question.

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