Wireless not working Dell latitude e5570 qualcomm atheros
Background: upgraded from 20.04 a week or two ago, had been running fine for >2 years, ran an update yesterday that failed, apt said to run something to fix it and it seemed fine until I booted up today and the wireless isn't working, have to plug laptop into wired connection to get to network.
Running "lshw -C network" shows:
sudo lshw -C network
[sudo] password for phaze:
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:01:00.0
version: 32
width: 64 bits
clock: 33MHz
resources: memory:
*-network
description: Ethernet interface
product: Ethernet Connection I219-LM
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 21
serial: d4:81:d7:b3:a4:9c
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
resources: irq:124 memory:
Tried running the recommended command from the troubleshooting proceedure:
sudo apt-get update; sudo apt-get install debian-
[sudo] password for phaze:
Hit:1 http://
Hit:2 http://
Hit:3 http://
Hit:4 http://
Hit:5 http://
Hit:6 https:/
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
grep is already the newest version (3.7-1build1).
pciutils is already the newest version (1:3.7.0-6).
pciutils set to manually installed.
rfkill is already the newest version (2.37.2-4ubuntu3).
rfkill set to manually installed.
usbutils is already the newest version (1:014-1build1).
usbutils set to manually installed.
The following packages were automatically installed and are no longer required:
amd64-microcode libpython2-stdlib libpython2.
python2 python2-minimal python2.7 python2.7-minimal
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
libhd21 libx86emu3
The following NEW packages will be installed:
debian-
0 upgraded, 4 newly installed, 0 to remove and 0 not upgraded.
Need to get 831 kB of archives.
After this operation, 3,739 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Fetched 831 kB in 1s (1,641 kB/s)
Preconfiguring packages ...
Selecting previously unselected package debian-
(Reading database ... 251871 files and directories currently installed.)
Preparing to unpack .../debian-
Unpacking debian-
Selecting previously unselected package libx86emu3:amd64.
Preparing to unpack .../libx86emu3_
Unpacking libx86emu3:amd64 (3.1-2) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_
Unpacking libhd21:amd64 (21.72-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_
Unpacking hwinfo (21.72-1) ...
Setting up libx86emu3:amd64 (3.1-2) ...
Setting up libhd21:amd64 (21.72-1) ...
Setting up debian-
Setting up hwinfo (21.72-1) ...
Processing triggers for man-db (2.10.2-1) ...
Processing triggers for libc-bin (2.35-0ubuntu3.1) ...
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:01:00.0
version: 32
width: 64 bits
clock: 33MHz
resources: memory:
*-network
description: Ethernet interface
product: Ethernet Connection I219-LM
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 21
serial: d4:81:d7:b3:a4:9c
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
resources: irq:124 memory:
lo Interface doesn't support scanning.
enp0s31f6 Interface doesn't support scanning.
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection I219-LM [8086:156f] (rev 21)
Subsystem: Dell Ethernet Connection I219-LM [1028:06df]
Kernel driver in use: e1000e
Kernel modules: e1000e
01:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Dell QCA6174 802.11ac Wireless Network Adapter [1028:0310]
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
Subsystem: Dell RTS525A PCI Express Card Reader [1028:06df]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0cf3:e007 Qualcomm Atheros Communications
Bus 001 Device 003: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 0bda:5686 Realtek Semiconductor Corp. Integrated_
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
STATE CONNECTIVITY WIFI-HW WIFI WWAN-HW WWAN
connected full enabled enabled enabled enabled
H/W path Device Class Description
=======
/0 bus 01D4DJ
/0/0 memory 64KiB BIOS
/0/42 memory 64KiB L1 cache
/0/43 memory 64KiB L1 cache
/0/44 memory 512KiB L2 cache
/0/45 memory 3MiB L3 cache
/0/46 processor Intel(R) Core(TM) i5-6200U CPU @ 2.
/0/47 memory 8GiB System Memory
/0/47/0 memory 8GiB SODIMM DDR4 Synchronous 2133 M
/0/47/1 memory DIMM [empty]
/0/100 bridge Xeon E3-1200 v5/E3-1500 v5/6th Gen
/0/100/2 display Skylake GT2 [HD Graphics 520]
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Contr
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/2 multimedia Integrated_
/0/100/14/0/4 input10 input Logitech USB Receiver Mouse
/0/100/14/0/8 communication Bluetooth wireless interface
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 scsi2 storage 82801 Mobile SATA Controller [RAID
/0/100/17/0.0.0 /dev/sda disk 256GB SK hynix SC311 S
/0/100/17/0.0.0/1 volume 499MiB Windows FAT volume
/0/100/17/0.0.0/2 /dev/sda2 volume 127MiB reserved partition
/0/100/17/0.0.0/3 /dev/sda3 volume 168GiB Windows NTFS volume
/0/100/17/0.0.0/4 /dev/sda4 volume 792MiB Windows NTFS volume
/0/100/17/0.0.0/5 /dev/sda5 volume 9093MiB Windows NTFS volume
/0/100/17/0.0.0/6 /dev/sda6 volume 60GiB EXT4 volume
/0/100/1c bridge Sunrise Point-LP PCI Express Root P
/0/100/1c/0 network QCA6174 802.11ac Wireless Network A
/0/100/1d bridge Sunrise Point-LP PCI Express Root P
/0/100/1d/0 generic RTS525A PCI Express Card Reader
/0/100/1f bridge Sunrise Point-LP LPC Controller
/0/100/1f/0 system PnP device PNP0c02
/0/100/1f/1 system PnP device PNP0b00
/0/100/1f/2 generic PnP device INT3f0d
/0/100/1f/3 input PnP device PNP0303
/0/100/1f/4 generic PnP device DLL06df
/0/100/1f/5 printer PnP device PNP0401
/0/100/1f/6 system PnP device PNP0c02
/0/100/1f/7 system PnP device PNP0c02
/0/100/1f/8 system PnP device PNP0c02
/0/100/1f/9 system PnP device PNP0c02
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/100/1f.6 enp0s31f6 network Ethernet Connection I219-LM
/1 power DELL RDRH971
/2 /dev/fb0 display EFI VGA
/3 input0 input Lid Switch
/4 input1 input Power Button
/5 input2 input Sleep Button
/6 input3 input Power Button
/7 input4 input AT Translated Set 2 keyboard
/8 input6 input AlpsPS/2 ALPS DualPoint TouchPad
/9 input7 input AlpsPS/2 ALPS DualPoint Stick
Linux phaze-Latitude-
sudo: updatedb: command not found
dmesg: read kernel buffer failed: Operation not permitted
Release Date: 11/20/2022
Serial services are supported (int 14h)
Manufacturer: Dell Inc.
Product Name: Latitude E5570
Serial Number: 24YN1G2
Manufacturer: Dell Inc.
Product Name: 01D4DJ
Serial Number: /24YN1G2/
Manufacturer: Dell Inc.
Serial Number: 24YN1G2
Manufacturer: Intel(R) Corporation
Serial Number: To Be Filled By O.E.M.
Manufacturer: SK Hynix
Serial Number: 12161215
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer: LG
Manufacture Date: 12/28/2016
Serial Number: 9C17
Debug Use USB(Disabled:
lo no wireless extensions.
enp0s31f6 no wireless extensions.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
cat: /var/lib/
14: PCI 100.0: 0280 Network controller
[Created at pci.386]
Unique ID: VCu0.BhXxQf6WBM7
Parent ID: z8Q3.BmqQjSRYoQ4
SysFS ID: /devices/
SysFS BusID: 0000:01:00.0
Hardware Class: network
Model: "Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter"
Vendor: pci 0x168c "Qualcomm Atheros"
Device: pci 0x003e "QCA6174 802.11ac Wireless Network Adapter"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x0310
Revision: 0x32
Memory Range: 0xe1000000-
IRQ: 255 (no events)
Module Alias: "pci:v0000168Cd
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #9 (PCI bridge)
19: PCI 1f.6: 0200 Ethernet controller
[Created at pci.386]
Unique ID: AhzA.ceGVm1WT0JF
SysFS ID: /devices/
SysFS BusID: 0000:00:1f.6
Hardware Class: network
Model: "Intel Ethernet Connection I219-LM"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x156f "Ethernet Connection I219-LM"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x06df
Revision: 0x21
Driver: "e1000e"
Driver Modules: "e1000e"
Device File: enp0s31f6
Memory Range: 0xe1300000-
IRQ: 124 (4011 events)
HW Address: d4:81:d7:b3:a4:9c
Permanent HW Address: d4:81:d7:b3:a4:9c
Link detected: yes
Module Alias: "pci:v00008086d
Driver Info #0:
Driver Status: e1000e is active
Driver Activation Cmd: "modprobe e1000e"
Config Status: cfg=new, avail=yes, need=no, active=unknown
root 719 0.0 0.2 41080 20992 ? Ss 07:47 0:00 /usr/bin/python3 /usr/bin/
root 761 0.0 0.0 16496 5796 ? Ss 07:47 0:00 /sbin/wpa_
phaze 4295 0.0 0.1 667412 9372 ? Sl 07:48 0:00 /usr/libexec/
root 12748 0.0 0.2 548036 19504 ? Ssl 08:38 0:00 /usr/sbin/
phaze 14437 0.0 0.0 9208 2200 pts/0 S+ 08:51 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0 enp0s31f6
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 enp0s31f6
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 enp0s31f6
# This is /run/systemd/
# Do not edit.
#
# This file might be symlinked as /etc/resolv.conf. If you're looking at
# /etc/resolv.conf and seeing this text, you have followed the symlink.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "resolvectl status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs should typically not access this file directly, but only
# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a
# different way, replace this symlink by a static file or a different symlink.
#
# See man:systemd-
# operation for /etc/resolv.conf.
nameserver 127.0.0.53
options edns0 trust-ad
search .
total 240136
2359297 drwxr-xr-x 4 root root 4096 May 20 09:57 .
2 drwxr-xr-x 20 root root 4096 Oct 17 2019 ..
2359323 -rw-r--r-- 1 root root 261914 Apr 18 04:37 config-
2359329 -rw-r--r-- 1 root root 261914 Apr 18 10:42 config-
2359321 -rw-r--r-- 1 root root 237862 Apr 18 04:31 config-
1 drwx------ 3 root root 4096 Dec 31 1969 efi
2359299 drwxr-xr-x 5 root root 4096 May 20 09:57 grub
2359315 lrwxrwxrwx 1 root root 28 May 20 09:57 initrd.img -> initrd.
2359309 -rw-r--r-- 1 root root 109199363 May 20 09:44 initrd.
2359312 -rw-r--r-- 1 root root 45002255 May 20 09:57 initrd.
2359328 -rw-r--r-- 1 root root 36232832 May 20 09:44 initrd.
2359307 lrwxrwxrwx 1 root root 28 May 20 09:57 initrd.img.old -> initrd.
2359325 -rw-r--r-- 1 root root 182800 Feb 6 2022 memtest86+.bin
2359326 -rw-r--r-- 1 root root 184476 Feb 6 2022 memtest86+.elf
2359327 -rw-r--r-- 1 root root 184980 Feb 6 2022 memtest86+
2359318 -rw------- 1 root root 6261152 Apr 18 04:37 System.
2359308 -rw------- 1 root root 6261790 Apr 18 10:42 System.
2359304 -rw------- 1 root root 4752522 Apr 18 04:31 System.
2359302 lrwxrwxrwx 1 root root 25 May 20 09:57 vmlinuz -> vmlinuz-
2359324 -rw------- 1 root root 11571144 Apr 18 04:44 vmlinuz-
2359301 -rw------- 1 root root 11572416 Apr 18 10:42 vmlinuz-
2359322 -rw------- 1 root root 13680904 Apr 18 04:36 vmlinuz-
2359300 lrwxrwxrwx 1 root root 25 May 20 09:57 vmlinuz.old -> vmlinuz-
This command has been replaced with 'pro security-status'.
2227 packages installed:
1914 packages from Ubuntu Main/Restricted repository
301 packages from Ubuntu Universe/Multiverse repository
2 packages from third parties
10 packages no longer available for download
To get more information about the packages, run
pro security-status --help
for a list of available options.
This machine is receiving security patching for Ubuntu Main/Restricted
repository until 2027.
This machine is NOT attached to an Ubuntu Pro subscription.
Ubuntu Pro with 'esm-infra' enabled provides security updates for
Main/Restricted packages until 2032.
Ubuntu Pro with 'esm-apps' enabled provides security updates for
Universe/Multiverse packages until 2032.
Try Ubuntu Pro with a free personal subscription on up to 5 machines.
Learn more at https:/
Limited security support for one or more packages
Unfortunately, it has been necessary to limit security support for some
packages.
The following packages found on this system are affected by this:
* Source:binutils
Details: Only suitable for trusted content; see https://<email address hidden>
Affected binary packages:
- binutils (installed version: 2.38-4ubuntu2.1)
- binutils-
- binutils-
- libbinutils:amd64 (installed version: 2.38-4ubuntu2.1)
- libctf-nobfd0:amd64 (installed version: 2.38-4ubuntu2.1)
- libctf0:amd64 (installed version: 2.38-4ubuntu2.1)
* Source:python2.7
Details: Only included for building packages, not running them, #975058
Affected binary packages:
- libpython2.
- libpython2.
- python2.7 (installed version: 2.7.18-13ubuntu1.1)
- python2.7-minimal (installed version: 2.7.18-13ubuntu1.1)
--2023-05-21 08:51:57-- https:/
Resolving pci-ids.ucw.cz (pci-ids.ucw.cz)... 46.255.230.98, 2a00:da80:fff0:2::2
Connecting to pci-ids.ucw.cz (pci-ids.
HTTP request sent, awaiting response... 200 OK
Length: 295669 (289K) [application/
Saving to: ‘/usr/share/
/usr/share/misc/pci 100%[==
2023-05-21 08:51:59 (554 KB/s) - ‘/usr/share/
Done.
Module Size Used by
tls 114688 1
binfmt_misc 24576 1
nls_iso8859_1 16384 1
kvm_intel 368640 0
kvm 1028096 1 kvm_intel
crct10dif_pclmul 16384 1
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
aesni_intel 376832 0
crypto_simd 16384 1 aesni_intel
joydev 32768 0
input_leds 16384 0
cryptd 24576 2 crypto_
serio_raw 20480 0
video 65536 0
acpi_pad 184320 0
sch_fq_codel 20480 2
msr 16384 0
parport_pc 49152 0
ppdev 24576 0
drm 622592 0
lp 28672 0
parport 69632 3 parport_pc,lp,ppdev
efi_pstore 16384 0
ip_tables 32768 0
x_tables 53248 1 ip_tables
autofs4 49152 2
hid_generic 16384 0
usbhid 65536 0
hid 151552 2 usbhid,hid_generic
ahci 45056 2
xhci_pci 24576 0
xhci_pci_renesas 20480 1 xhci_pci
libahci 45056 1 ahci
psmouse 176128 0
e1000e 299008 0
(base) phaze@phaze-
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Jeremy
- Solved:
- Last query:
- Last reply: