Wireless Network controller [0280]: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter [14e4:4727] (rev 01) can detect but cannot connect to wireless network on ASUS 1015E (ASUS-NotebookSKU) in Ubuntu 14.04.1 LTS

Asked by Sam Jackson

I just upgraded from Ubuntu 12.04 to 14.04, and I now can't connect to my wireless router. The system recognizes is and I can input my password, butit does not connect. It waits as though it is trying to make contact, but nothing happens. My wired connection runs through the router and I have had no problems with that. Is there a setting somewhere I need to change?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#1

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable) and apply all updates.

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1

In the Ubuntu Terminal console , make sure that unlimited scrolling is enabled:

click on Edit > Profiles > "Default" profile > Scrolling. Choose "Unlimited" as scrolling option. Click Close and Close again.

If you are using the Gnome interface, open the Terminal console via "Applications->Accessories->Terminal"

If you are using the Unity interface (default graphical user interface in Ubuntu), use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.

So the methods in Unity are:

Press CTRL-ALT-T key combination.

Dash > Search for Terminal

Dash > More Apps > 'See More Results' > Terminal

Dash > More Apps > Accessories > Terminal

Step 2

Please copy-paste the following diagnostic command from the

https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

website using a web browser (like Google Chromium or Mozilla Firefox) into the Linux Terminal. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE diagnostic command below from the web browser into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the diagnostic command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | egrep -i 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | egrep '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|egrep 'anufact|roduct|erial|elease'; iwconfig; cat /etc/modprobe.d/* | egrep '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl'; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|egrep 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod

Step 3

Please do NOT attempt to send any attachment(s). Please copy/paste the full terminal output at this location: https://answers.launchpad.net/ubuntu/+question/260557

The troubleshooters at Launchpad need to see the full Terminal output from running the above diagnostic command.

Step 4

Please also specify the exact model and make of your PC (if known)

Please also specify the name of the wireless access point that you are trying to connect to (not the model/make of your router).

Step 5

Please also clarify if you installed Ubuntu to the harddisk and are running from a harddisk install OR if you are only testing Ubuntu in a Live CD session.

Revision history for this message
Sam Jackson (sjjackson) said :
#2

My PC is a an ASUS laptop , model 1015e; The router is a Belkin 270. I am running 14.04 from the hard disk as my default OS.

Below is the result of the code entry in terminal:

Ign http://us.archive.ubuntu.com trusty InRelease
Ign http://us.archive.ubuntu.com trusty-updates InRelease
Ign http://us.archive.ubuntu.com trusty-backports InRelease
Ign http://security.ubuntu.com trusty-security InRelease
Hit http://us.archive.ubuntu.com trusty Release.gpg
Get:1 http://us.archive.ubuntu.com trusty-updates Release.gpg [933 B]
Hit http://us.archive.ubuntu.com trusty-backports Release.gpg
Get:2 http://security.ubuntu.com trusty-security Release.gpg [933 B]
Hit http://us.archive.ubuntu.com trusty Release
Get:3 http://us.archive.ubuntu.com trusty-updates Release [62.0 kB]
Get:4 http://security.ubuntu.com trusty-security Release [62.0 kB]
Hit http://us.archive.ubuntu.com trusty-backports Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Get:5 http://security.ubuntu.com trusty-security/main Sources [59.8 kB]
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Get:6 http://security.ubuntu.com trusty-security/restricted Sources [2,061 B]
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Get:7 http://security.ubuntu.com trusty-security/universe Sources [17.4 kB]
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Get:8 http://security.ubuntu.com trusty-security/multiverse Sources [719 B]
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Get:9 http://us.archive.ubuntu.com trusty-updates/main Sources [152 kB]
Get:10 http://security.ubuntu.com trusty-security/main amd64 Packages [190 kB]
Get:11 http://us.archive.ubuntu.com trusty-updates/restricted Sources [2,061 B]
Get:12 http://us.archive.ubuntu.com trusty-updates/universe Sources [96.5 kB]
Get:13 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [3,543 B]
Get:14 http://us.archive.ubuntu.com trusty-updates/main amd64 Packages [395 kB]
Get:15 http://security.ubuntu.com trusty-security/restricted amd64 Packages [8,875 B]
Get:16 http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages [8,875 B]
Get:17 http://security.ubuntu.com trusty-security/universe amd64 Packages [82.2 kB]
Get:18 http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages [236 kB]
Get:19 http://security.ubuntu.com trusty-security/multiverse amd64 Packages [1,157 B]
Get:20 http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages [9,370 B]
Get:21 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [387 kB]
Get:22 http://security.ubuntu.com trusty-security/main i386 Packages [182 kB]
Get:23 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [8,846 B]
Get:24 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [237 kB]
Get:25 http://security.ubuntu.com trusty-security/restricted i386 Packages [8,846 B]
Get:26 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [9,553 B]
Get:27 http://us.archive.ubuntu.com trusty-updates/main Translation-en [186 kB]
Get:28 http://security.ubuntu.com trusty-security/universe i386 Packages [82.2 kB]
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main Sources
Get:29 http://security.ubuntu.com trusty-security/multiverse i386 Packages [1,409 B]
Hit http://us.archive.ubuntu.com trusty-backports/restricted Sources
Hit http://us.archive.ubuntu.com trusty-backports/universe Sources
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Sources
Get:30 http://security.ubuntu.com trusty-security/main Translation-en [96.2 kB]
Hit http://us.archive.ubuntu.com trusty-backports/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main i386 Packages
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Translation-en
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Ign http://ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Ign http://ppa.launchpad.net trusty InRelease
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://ppa.launchpad.net trusty Release
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty Release
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Ign http://extras.ubuntu.com trusty/main Translation-en
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Fetched 2,589 kB in 26s (99.2 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package hwinfo is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'hwinfo' has no installation candidate
  *-network
       description: Wireless interface
       product: BCM4313 802.11bgn Wireless Network Adapter
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlan0
       version: 01
       serial: dc:85:de:27:c2:54
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=wl0 driverversion=6.30.223.141 (r415941) latency=0 multicast=yes wireless=IEEE 802.11abg
       resources: irq:17 memory:f7d00000-f7d03fff
  *-network
       description: Ethernet interface
       product: AR8162 Fast Ethernet
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 10
       serial: 74:d0:2b:4c:44:12
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=alx duplex=full ip=192.168.3.10 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:45 memory:f7c00000-f7c3ffff ioport:e000(size=128)
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: brcmwl-0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: asus-wlan: Wireless LAN
 Soft blocked: no
 Hard blocked: no
eth0 Interface doesn't support scanning.

lo Interface doesn't support scanning.

                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"belkin.270"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"HOME-18E2"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"xfinitywifi"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:""
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"SCKJ"
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
02:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter [14e4:4727] (rev 01)
 Subsystem: AzureWave Device [1a3b:2047]
 Kernel driver in use: wl
03:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10)
 Subsystem: ASUSTeK Computer Inc. Device [1043:115d]
 Kernel driver in use: alx
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 13d3:5188 IMC Networks
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
Bus 003 Device 004: ID 2222:0013 MacAlly
Bus 003 Device 002: ID 058f:9254 Alcor Micro Corp. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
H/W path Device Class Description
====================================================
                          system 1015E (ASUS-NotebookSKU)
/0 bus 1015E
/0/0 memory 64KiB BIOS
/0/8 memory 512KiB L2 cache
/0/9 memory 128KiB L1 cache
/0/a memory 2MiB L3 cache
/0/b memory 2GiB System Memory
/0/b/0 memory 2GiB SODIMM DDR3 Synchronous 1333 MHz (
/0/b/1 memory DIMM [empty]
/0/b/2 memory DIMM [empty]
/0/b/3 memory DIMM [empty]
/0/c processor Intel(R) Celeron(R) CPU 847 @ 1.10GHz
/0/100 bridge 2nd Generation Core Processor Family DR
/0/100/2 display 2nd Generation Core Processor Family In
/0/100/14 bus 7 Series/C210 Series Chipset Family USB
/0/100/16 communication 7 Series/C210 Series Chipset Family MEI
/0/100/1a bus 7 Series/C210 Series Chipset Family USB
/0/100/1b multimedia 7 Series/C210 Series Chipset Family Hig
/0/100/1c bridge 7 Series/C210 Series Chipset Family PCI
/0/100/1c.1 bridge 7 Series/C210 Series Chipset Family PCI
/0/100/1c.1/0 wlan0 network BCM4313 802.11bgn Wireless Network Adap
/0/100/1c.3 bridge 7 Series/C210 Series Chipset Family PCI
/0/100/1c.3/0 eth0 network AR8162 Fast Ethernet
/0/100/1d bus 7 Series/C210 Series Chipset Family USB
/0/100/1f bridge 7 Series Chipset Family LPC Controller
/0/100/1f.2 storage 7 Series Chipset Family 6-port SATA Con
/0/100/1f.3 bus 7 Series/C210 Series Chipset Family SMB
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 320GB ST320LT012-9WS14
/0/1/0.0.0/1 /dev/sda1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 295GiB EXT4 volume
/0/1/0.0.0/3 /dev/sda3 volume 1931MiB swap partition
Linux sj-1015E 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [mem 0x000fd7b0-0x000fd7bf] mapped at [ffff8800000fd7b0]
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.248362] ACPI : EC: EC description table is found, configuring boot EC
[ 0.262176] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.302809] ACPI: No dock devices found.
[ 0.638509] pci 0000:02:00.0: [14e4:4727] type 00 class 0x028000
[ 0.638552] pci 0000:02:00.0: reg 0x10: [mem 0xf7d00000-0xf7d03fff 64bit]
[ 0.638778] pci 0000:02:00.0: supports D1 D2
[ 0.638781] pci 0000:02:00.0: PME# supported from D0 D3hot D3cold
[ 0.638843] pci 0000:02:00.0: System wakeup disabled by ACPI
[ 0.654967] Found 1 acpi root devices
[ 0.655755] usbcore: registered new interface driver usbfs
[ 0.655768] usbcore: registered new interface driver hub
[ 0.655815] usbcore: registered new device driver usb
[ 0.662351] Switched to clocksource hpet
[ 0.673146] pnp: PnP ACPI: found 15 devices
[ 1.724509] Console: switching to colour frame buffer device 128x48
[ 1.734663] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 1.758607] ACPI: Lid Switch [LID]
[ 1.790417] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.790421] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.790425] usb usb1: Product: EHCI Host Controller
[ 1.790428] usb usb1: Manufacturer: Linux 3.13.0-43-generic ehci_hcd
[ 1.790431] usb usb1: SerialNumber: 0000:00:1a.0
[ 1.790702] hub 1-0:1.0: USB hub found
[ 1.806493] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.806497] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.806501] usb usb2: Product: EHCI Host Controller
[ 1.806504] usb usb2: Manufacturer: Linux 3.13.0-43-generic ehci_hcd
[ 1.806508] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.806784] hub 2-0:1.0: USB hub found
[ 1.807555] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.807559] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.807563] usb usb3: Product: xHCI Host Controller
[ 1.807566] usb usb3: Manufacturer: Linux 3.13.0-43-generic xhci_hcd
[ 1.807570] usb usb3: SerialNumber: 0000:00:14.0
[ 1.807798] hub 3-0:1.0: USB hub found
[ 1.808039] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.808043] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.808046] usb usb4: Product: xHCI Host Controller
[ 1.808050] usb usb4: Manufacturer: Linux 3.13.0-43-generic xhci_hcd
[ 1.808053] usb usb4: SerialNumber: 0000:00:14.0
[ 1.808234] hub 4-0:1.0: USB hub found
[ 1.894421] Loaded X.509 cert 'Magrathea: Glacier signing key: 55ab2fe28ed5c60df9587150d1734c920ea7b818'
[ 1.904831] IMA: No TPM chip found, activating TPM-bypass!
[ 1.906027] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.008965] alx 0000:03:00.0 eth0: Qualcomm Atheros AR816x/AR817x Ethernet [74:d0:2b:4c:44:12]
[ 2.021339] Console: switching to colour dummy device 80x25
[ 2.110362] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 2.242818] usb 1-1: New USB device found, idVendor=8087, idProduct=0024
[ 2.242841] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.243395] hub 1-1:1.0: USB hub found
[ 2.394393] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 2.526924] usb 2-1: New USB device found, idVendor=8087, idProduct=0024
[ 2.526928] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.527361] hub 2-1:1.0: USB hub found
[ 2.694393] usb 3-1: new full-speed USB device number 2 using xhci_hcd
[ 2.706443] Console: switching to colour frame buffer device 170x48
[ 2.713090] usb 3-1: New USB device found, idVendor=058f, idProduct=9254
[ 2.713099] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.713105] usb 3-1: Product: Generic USB Hub
[ 2.713110] usb 3-1: Manufacturer: Generic USB Hub
[ 2.713397] usb 3-1: ep 0x81 - rounding interval to 1024 microframes, ep desc says 2040 microframes
[ 2.713765] hub 3-1:1.0: USB hub found
[ 2.722346] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x361f03)
[ 2.882491] usb 3-2: new low-speed USB device number 3 using xhci_hcd
[ 2.903515] usb 3-2: New USB device found, idVendor=046d, idProduct=c016
[ 2.903525] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.903530] usb 3-2: Product: Optical USB Mouse
[ 2.903535] usb 3-2: Manufacturer: Logitech
[ 2.903796] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 2.916935] usbcore: registered new interface driver usbhid
[ 2.916940] usbhid: USB HID core driver
[ 2.920095] input: Logitech Optical USB Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input13
[ 2.920291] hid-generic 0003:046D:C016.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech Optical USB Mouse] on usb-0000:00:14.0-2/input0
[ 2.974537] usb 1-1.2: new high-speed USB device number 3 using ehci-pci
[ 3.172601] usb 1-1.2: New USB device found, idVendor=13d3, idProduct=5188
[ 3.172611] usb 1-1.2: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 3.172616] usb 1-1.2: Product: USB2.0 UVC HD Webcam
[ 3.172621] usb 1-1.2: Manufacturer: Azurewave
[ 3.172625] usb 1-1.2: SerialNumber: NULL
[ 3.262534] usb 3-1.1: new full-speed USB device number 4 using xhci_hcd
[ 3.282423] usb 3-1.1: New USB device found, idVendor=2222, idProduct=0013
[ 3.282430] usb 3-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3.282434] usb 3-1.1: Product: Macally iKeySlim
[ 3.282438] usb 3-1.1: Manufacturer: Macally iKeySlim
[ 3.282702] usb 3-1.1: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 3.284819] input: Macally iKeySlim Macally iKeySlim as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1.1/3-1.1:1.0/input/input14
[ 3.285010] hid-generic 0003:2222:0013.0002: input,hidraw1: USB HID v1.10 Keyboard [Macally iKeySlim Macally iKeySlim] on usb-0000:00:14.0-1.1/input0
[ 3.287502] input: Macally iKeySlim Macally iKeySlim as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1.1/3-1.1:1.1/input/input15
[ 3.287695] hid-generic 0003:2222:0013.0003: input,hidraw2: USB HID v1.10 Mouse [Macally iKeySlim Macally iKeySlim] on usb-0000:00:14.0-1.1/input1
[ 3.654600] Switched to clocksource tsc
[ 14.997932] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 15.096801] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro
[ 15.266367] lp: driver loaded but no devices found
[ 15.756521] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 15.766246] cfg80211: Calling CRDA to update world regulatory domain
[ 15.779110] lib80211: common routines for IEEE802.11 drivers
[ 15.779119] lib80211_crypt: registered algorithm 'NULL'
[ 15.811623] wl: module license 'MIXED/Proprietary' taints kernel.
[ 15.912217] wl: module verification failed: signature and/or required key missing - tainting kernel
[ 16.058227] INFO @wl_cfg80211_attach : Registered CFG80211 phy
[ 16.096909] lib80211_crypt: registered algorithm 'TKIP'
[ 16.159910] wlan0: Broadcom BCM4727 802.11 Hybrid Wireless Controller 6.30.223.141 (r415941)
[ 16.199620] uvcvideo: Found UVC 1.00 device USB2.0 UVC HD Webcam (13d3:5188)
[ 16.219799] input: USB2.0 UVC HD Webcam as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/input/input16
[ 16.220369] usbcore: registered new interface driver uvcvideo
[ 16.883814] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input19
[ 16.981769] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input18
[ 17.388495] cfg80211: World regulatory domain updated:
[ 17.388502] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 17.388506] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 17.388509] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 17.388512] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 17.388515] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 17.388518] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 18.934218] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 18.934992] alx 0000:03:00.0 eth0: NIC Up: 100 Mbps Full
[ 18.935224] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 Release Date: 03/05/2013
  Serial services are supported (int 14h)
 Manufacturer: ASUSTeK COMPUTER INC.
 Product Name: 1015E
 Serial Number: D4N0CX276990153
 Manufacturer: ASUSTeK COMPUTER INC.
 Product Name: 1015E
 Serial Number: BSN12345678901234567
 Manufacturer: ASUSTeK COMPUTER INC.
 Serial Number: D4N0CX276990153
 Manufacturer: Intel(R) Corporation
 Serial Number: Not Specified
 Manufacturer: Micron
 Serial Number: 00000000
 Manufacturer: [Empty]
 Serial Number: [Empty]
 Manufacturer: [Empty]
 Serial Number: [Empty]
 Manufacturer: [Empty]
 Serial Number: [Empty]
eth0 no wireless extensions.

lo no wireless extensions.

wlan0 IEEE 802.11abg ESSID:off/any
          Mode:Managed Access Point: Not-Associated
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
# /etc/modprobe.d/iwlwifi.conf
# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
# microcode file installed on the system. When removing iwlwifi, first
# remove the iwl?vm module and then iwlwifi.
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
sudo: hwinfo: command not found
root 927 0.0 0.3 345056 6452 ? Ssl 12:47 0:00 NetworkManager
root 1091 0.0 0.2 10232 3736 ? S 12:47 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /run/sendsigs.omit.d/network-manager.dhclient-eth0.pid -lf /var/lib/NetworkManager/dhclient-006e64f1-523a-4b9f-9d36-a437f652af9a-eth0.lease -cf /var/lib/NetworkManager/dhclient-eth0.conf eth0
root 1097 0.0 0.1 30608 2452 ? Ss 12:47 0:00 /sbin/wpa_supplicant -B -P /run/sendsigs.omit.d/wpasupplicant.pid -u -s -O /var/run/wpa_supplicant
nobody 1160 0.0 0.0 35224 1556 ? S 12:47 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.1.1 --conf-file=/var/run/NetworkManager/dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
sj 2778 0.0 0.0 13644 908 pts/0 S+ 12:54 0:00 egrep --color=auto wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.3.1 0.0.0.0 UG 0 0 0 eth0
192.168.3.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search Belkin
total 81420
18874369 drwxr-xr-x 4 root root 4096 Jan 7 19:27 .
       2 drwxr-xr-x 23 root root 4096 Jan 7 17:47 ..
18874373 -rw-r--r-- 1 root root 1162712 Jul 15 00:29 abi-3.13.0-32-generic
18874381 -rw-r--r-- 1 root root 1164720 Dec 8 15:28 abi-3.13.0-43-generic
18874374 -rw-r--r-- 1 root root 165611 Jul 15 00:29 config-3.13.0-32-generic
18874383 -rw-r--r-- 1 root root 165745 Dec 8 15:28 config-3.13.0-43-generic
       1 drwxr-xr-x 3 root root 4096 Dec 31 1969 efi
18874371 drwxr-xr-x 5 root root 4096 Jan 7 19:26 grub
18874387 -rw-r--r-- 1 root root 28314780 Jan 7 17:47 initrd.img-3.13.0-32-generic
18874380 -rw-r--r-- 1 root root 27627063 Jan 7 19:27 initrd.img-3.13.0-43-generic
18874375 -rw-r--r-- 1 root root 176500 Mar 12 2014 memtest86+.bin
18874376 -rw-r--r-- 1 root root 178176 Mar 12 2014 memtest86+.elf
18874377 -rw-r--r-- 1 root root 178680 Mar 12 2014 memtest86+_multiboot.bin
18874372 -rw------- 1 root root 3381262 Jul 15 00:29 System.map-3.13.0-32-generic
18874384 -rw------- 1 root root 3388760 Dec 8 15:28 System.map-3.13.0-43-generic
18874379 -rw-r--r-- 1 root root 5798112 Jan 7 17:38 vmlinuz-3.13.0-32-generic
18874382 -rw------- 1 root root 5814080 Dec 8 15:28 vmlinuz-3.13.0-43-generic
18874385 -rw------- 1 root root 5815992 Jan 7 17:45 vmlinuz-3.13.0-43-generic.efi.signed
Support status summary of 'sj-1015E':

You have 128 packages (6.4%) supported until May 2017 (3y)
You have 1811 packages (90.5%) supported until May 2019 (5y)
You have 10 packages (0.5%) supported until October 2015 (9m)
You have 27 packages (1.3%) supported until February 2015 (9m)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 26 packages (1.3%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2015-01-05 03:15:01
--2015-01-12 12:55:02-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.34.181.97
Connecting to www.linux-usb.org (www.linux-usb.org)|216.34.181.97|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 539904 (527K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

100%[======================================>] 539,904 1.39MB/s in 0.4s

2015-01-12 12:55:03 (1.39 MB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [539904/539904]

Done.
Module Size Used by
dm_crypt 23177 0
snd_hda_codec_hdmi 46368 1
asus_nb_wmi 16990 0
asus_wmi 24191 1 asus_nb_wmi
sparse_keymap 13948 1 asus_wmi
snd_hda_codec_realtek 65580 1
snd_hda_intel 56451 3
intel_rapl 18773 0
snd_hda_codec 192906 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
x86_pkg_temp_thermal 14205 0
intel_powerclamp 14705 0
coretemp 13435 0
snd_hwdep 13602 1 snd_hda_codec
kvm_intel 143187 0
snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
kvm 455835 1 kvm_intel
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
rfcomm 69160 0
uvcvideo 80885 0
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
ghash_clmulni_intel 13216 0
cryptd 20359 1 ghash_clmulni_intel
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_rawmidi 30144 1 snd_seq_midi
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
bnep 19624 2
bluetooth 391136 10 bnep,rfcomm
lib80211_crypt_tkip 17619 0
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
videobuf2_core 40664 1 uvcvideo
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
joydev 17381 0
videodev 134688 2 uvcvideo,videobuf2_core
wl 4207846 0
snd_timer 29482 2 snd_pcm,snd_seq
serio_raw 13462 0
lib80211 14381 2 wl,lib80211_crypt_tkip
lpc_ich 21080 0
snd 69322 17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
cfg80211 484040 1 wl
soundcore 12680 1 snd
mei_me 18627 0
mei 82276 1 mei_me
mac_hid 13205 0
nls_iso8859_1 12713 1
parport_pc 32701 0
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
hid_generic 12548 0
usbhid 52659 0
hid 106148 2 hid_generic,usbhid
psmouse 106714 0
ahci 25819 2
libahci 32716 1 ahci
wmi 19177 1 asus_wmi
i915 784207 3
alx 32452 0
video 19476 2 i915,asus_wmi
mdio 13807 1 alx
i2c_algo_bit 13413 1 i915
drm_kms_helper 55071 1 i915
drm 303102 4 i915,drm_kms_helper

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#3

Your Terminal output shows at least 2 different configuration issues:

1) Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"belkin.270"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"HOME-18E2"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"xfinitywifi"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:""
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"SCKJ"

In order to avoid wireless interference from the other wireless access points, please log into the homepage of your wireless router using a working, wirED Internet connection and then change the wireless transmission channel to channel 1.

Issue 2)

# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma
blacklist eth1394

Your wireless adapter is using the wrong driver. It should be using the bcma and brcmsmac wireless driver instead of the wl wireless driver.

I suggest the following solution procedure for issue 2:

a) run the following commands in a Terminal using a working, WIRED, Internet connection:

sudo apt-get update

sudo apt-get remove b43-fwcutter firmware-b43-installer

sudo apt-get remove bcmwl-kernel-source

b) blacklist the wl driver in the /etc/modprobe.d/blacklist.conf file by adding this configuration line:

blacklist wl

You can edit the file /etc/modprobe.d/blacklist.conf using this command:

sudo gedit /etc/modprobe.d/blacklist.conf

After editing the /etc/modprobe.d/blacklist.conf file, make sure to save the change.

c) undo the blacklisting of the following lines in the /etc/modprobe.d/blacklist.conf file:

blacklist brcmsmac
blacklist bcma

You can edit the file /etc/modprobe.d/blacklist.conf using this command:

sudo gedit /etc/modprobe.d/blacklist.conf

Using the gedit editor, scroll down and DELETE the following configuration lines:

blacklist brcmsmac
blacklist bcma

There are TWO occurrences of

blacklist brcmsmac

and ONE occurrence of

blacklist bcma

You need to DELETE all occurrences of these blacklist configuration lines in /etc/modprobe.d/

After editing the /etc/modprobe.d/blacklist.conf file, make sure to save the changes.

Source: https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/255600

Revision history for this message
Sam Jackson (sjjackson) said :
#4

I did not see blacklist brcmsmac or blacklist bcma in my blacklist.conf
file. I entered what I had written down as the IP address of my router
to get to the homepage,but it didn't go anywhere. I know the router is
working, though, because other wireless devices still get a signal. I
still can't connect with it.

On Mon, 2015-01-12 at 18:36 +0000, Mark Rijckenberg wrote:
> blacklist brcmsmac
> blacklist bcma

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#5

What is the output of this Terminal command?

grep cm /etc/modprobe.d/*

Revision history for this message
Sam Jackson (sjjackson) said :
#6

sj@sj-1015E:~$ grep cm /etc/modprobe.d/*
/etc/modprobe.d/alsa-base.conf:install snd-pcm /sbin/modprobe
--ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet
--use-blacklist snd-pcm-oss ; : ; }
/etc/modprobe.d/alsa-base.conf:# Ubuntu #62691, enable MPU for
snd-cmipci
/etc/modprobe.d/alsa-base.conf:options snd-cmipci mpu_port=0x330
fm_port=0x388
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist.conf~:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist cmpci

But now the wireless is connected. So thanks for whichever fix worked.

On Mon, 2015-01-12 at 20:16 +0000, Mark Rijckenberg wrote:
> Your question #260557 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/260557
>
> Status: Open => Needs infor

> mation
>
> Mark Rijckenberg requested more information:
> What is the output of this Terminal command?
>
> grep cm /etc/modprobe.d/*
>

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#7

Please set the thread status to "solved", if the issue is still solved.

Thanks.

Can you help with this problem?

Provide an answer of your own, or ask Sam Jackson for more information if necessary.

To post a message you must log in.