I am Having extreme difficulty with my wireless network I know it has something to do with my drivers how do I fix?
I have had this problem before
I did research to try to fix it before
I believe it is something wrong with my network driver
so I tried to install additional proprietary drivers but non came up to install
so I installed synaptic package manager
and installed B43 firmware that I saw on a video because I use broadband connection
that fixed for a time and now I back at the same problem again
I have an Acer all in one model Az1620
I went to troubleshooting and typed nm-tool like it said and got this:
NetworkManager Tool
State: disconnected
- Device: wlan0 -------
Type: 802.11 WiFi
Driver: rt2800pci
State: disconnected
Default: no
HW Address: 74:DE:2B:19:B8:E0
Capabilities:
Wireless Properties
WEP Encryption: yes
WPA Encryption: yes
WPA2 Encryption: yes
Wireless Access Points
- Device: eth0 -------
Type: Wired
Driver: r8169
State: unavailable
Default: no
HW Address: C8:9C:DC:6C:0D:02
Capabilities:
Carrier Detect: yes
Speed: 100 Mb/s
Wired Properties
Carrier: off
here is some more info I got on my computer
05:00.0 Network controller: Ralink corp. RT3090 Wireless 802.11n 1T/1R PCIe
Subsystem: Lite-On Communications Inc Device 6622
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at fe400000 (32-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: rt2800pci
Kernel modules: rt2800pci
I dont know what to do anymore
what do I do to update my driver?
do i have to install ndiswrapper?
and if so how do I install it?
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#1 |
im using a wireless router cisco E1000 v2.1
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#2 |
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#3 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
The methods in Unity are:
Press Control-ALT-T key combination.
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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#4 |
Extra:
Cell 06 - Address: E0:46:9A:79:75:73
Cell 07 - Address: 3C:EA:4F:A8:76:51
Cell 08 - Address: 00:0F:B5:B3:1D:54
Cell 09 - Address: C0:83:0A:F6:6D:01
eth0 Interface doesn't support scanning.
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0100] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09)
00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b5)
00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b5)
00:1c.3 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 [8086:1c16] (rev b5)
00:1c.4 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 [8086:1c18] (rev b5)
00:1c.5 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 [8086:1c1a] (rev b5)
00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05)
00:1f.0 ISA bridge [0601]: Intel Corporation H61 Express Chipset Family LPC Controller [8086:1c5c] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family SATA AHCI Controller [8086:1c02] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 05)
02:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2382] (rev 20)
02:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2381] (rev 20)
02:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2383] (rev 20)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06)
04:00.0 USB controller [0c03]: Etron Technology, Inc. EJ168 USB 3.0 Host Controller [1b6f:7023] (rev 01)
05:00.0 Network controller [0280]: Ralink corp. RT3090 Wireless 802.11n 1T/1R PCIe [1814:3090]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 04f2:b2de Chicony Electronics Co., Ltd
H/W path Device Class Description
=======
/0 bus Aspire Z1620
/0/0 memory 64KiB BIOS
/0/4 processor Intel(R) Celeron(R) CPU G530 @ 2.40G
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/4/7 memory 2MiB L3 cache
/0/25 memory 2GiB System Memory
/0/25/0 memory 2GiB SODIMM DDR3 Synchronous 1067 MH
/0/25/1 memory SODIMM [empty]
/0/100 bridge 2nd Generation Core Processor Family
/0/100/2 display 2nd Generation Core Processor Family
/0/100/16 communication 6 Series/C200 Series Chipset Family
/0/100/1a bus 6 Series/C200 Series Chipset Family
/0/100/1b multimedia 6 Series/C200 Series Chipset Family
/0/100/1c bridge 6 Series/C200 Series Chipset Family
/0/100/1c.1 bridge 6 Series/C200 Series Chipset Family
/0/100/1c.1/0 generic SD/MMC Host Controller
/0/100/1c.1/0.2 generic Standard SD Host Controller
/0/100/1c.1/0.3 generic MS Host Controller
/0/100/1c.3 bridge 6 Series/C200 Series Chipset Family
/0/100/1c.3/0 eth0 network RTL8111/8168B PCI Express Gigabit Et
/0/100/1c.4 bridge 6 Series/C200 Series Chipset Family
/0/100/1c.4/0 bus EJ168 USB 3.0 Host Controller
/0/100/1c.5 bridge 6 Series/C200 Series Chipset Family
/0/100/1c.5/0 wlan0 network RT3090 Wireless 802.11n 1T/1R PCIe
/0/100/1d bus 6 Series/C200 Series Chipset Family
/0/100/1f bridge H61 Express Chipset Family LPC Contr
/0/100/1f.2 scsi0 storage 6 Series/C200 Series Chipset Family
/0/100/1f.2/0 /dev/sda disk 500GB ST3500413AS
/0/100/1f.2/0/1 /dev/sda1 volume 17GiB Windows NTFS volume
/0/100/1f.2/0/2 /dev/sda2 volume 100MiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 448GiB Windows NTFS volume
/0/100/1f.2/1 /dev/cdrom disk DVD A DS8A5SH
/0/100/1f.3 bus 6 Series/C200 Series Chipset Family
Linux ubuntu 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [ffff8800000fd010] fd010
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.357323] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.361104] ACPI: No dock devices found.
[ 0.361106] HEST: Table not found.
[ 0.399610] i2c-core: driver [aat2870] using legacy suspend method
[ 0.399612] i2c-core: driver [aat2870] using legacy resume method
[ 0.399747] usbcore: registered new interface driver usbfs
[ 0.399754] usbcore: registered new interface driver hub
[ 0.399773] usbcore: registered new device driver usb
[ 0.408655] Switching to clocksource hpet
[ 0.415526] pnp: PnP ACPI: found 11 devices
[ 0.690942] ERST: Table is not found!
[ 0.836152] hub 1-0:1.0: USB hub found
[ 0.856097] hub 2-0:1.0: USB hub found
[ 0.856565] hub 3-0:1.0: USB hub found
[ 0.856736] hub 4-0:1.0: USB hub found
[ 0.876011] usbcore: registered new interface driver libusual
[ 0.876042] i8042: PNP: No PS/2 controller found. Probing ports directly.
[ 0.883681] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.147605] usb 1-1: new high-speed USB device number 2 using ehci_hcd
[ 1.205467] sdhci-pci 0000:02:00.0: SDHCI controller found [197b:2382] (rev 20)
[ 1.205549] mmc0: no vmmc regulator found
[ 1.220969] r8169 0000:03:00.0: eth0: RTL8168e/8111e at 0xffffc9000033a000, c8:9c:dc:6c:0d:02, XID 0c200000 IRQ 47
[ 1.220972] r8169 0000:03:00.0: eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 1.221485] sdhci-pci 0000:02:00.2: SDHCI controller found [197b:2381] (rev 20)
[ 1.284061] hub 1-1:1.0: USB hub found
[ 1.395228] usb 2-1: new high-speed USB device number 2 using ehci_hcd
[ 1.527698] hub 2-1:1.0: USB hub found
[ 1.638855] usb 3-2: new full-speed USB device number 2 using xhci_hcd
[ 1.682787] Switching to clocksource tsc
[ 1.709974] usbcore: registered new interface driver usbhid
[ 1.709976] usbhid: USB HID core driver
[ 1.778805] usb 1-1.3: new high-speed USB device number 3 using ehci_hcd
[ 22.108095] ADDRCONF(
[ 22.403953] uvcvideo: Found UVC 1.00 device USB 2.0 Camera (04f2:b2de)
[ 22.410978] input: USB 2.0 Camera as /devices/
[ 22.411112] usbcore: registered new interface driver uvcvideo
[ 22.411695] rt2800pci 0000:05:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 22.411706] rt2800pci 0000:05:00.0: setting latency timer to 64
[ 22.447002] Registered led device: rt2800pci-
[ 22.447031] Registered led device: rt2800pci-
[ 22.447059] Registered led device: rt2800pci-
[ 22.447747] logitech-djreceiver 0003:046D:
[ 22.456392] input: Logitech Unifying Device. Wireless PID:1025 as /devices/
[ 22.456511] logitech-djdevice 0003:046D:
[ 22.458478] input: Logitech Unifying Device. Wireless PID:200a as /devices/
[ 22.458575] logitech-djdevice 0003:046D:
[ 22.662476] Console: switching to colour frame buffer device 200x56
[ 22.666902] No ACPI video bus found
[ 22.719178] input: HDA Intel PCH Mic as /devices/
[ 22.719332] input: HDA Intel PCH Headphone as /devices/
[ 23.062945] lp: driver loaded but no devices found
[ 23.410185] r8169 0000:03:00.0: eth0: link down
[ 23.410349] ADDRCONF(
[ 23.410963] ADDRCONF(
[ 23.450722] phy0 -> rt2800pci_
[ 23.459364] type=1400 audit(134863621
[ 23.559371] ADDRCONF(
[ 23.561133] ADDRCONF(
[ 26.598968] wlan0: authenticate with c0:c1:c0:d3:07:d1 (try 1)
[ 26.600403] wlan0: authenticated
[ 26.600918] wlan0: associate with c0:c1:c0:d3:07:d1 (try 1)
[ 26.603831] wlan0: RX AssocResp from c0:c1:c0:d3:07:d1 (capab=0x411 status=0 aid=3)
[ 26.603835] wlan0: associated
[ 26.614253] ADDRCONF(
[ 35.023329] r8169 0000:03:00.0: eth0: link up
[ 35.023490] ADDRCONF(
[ 36.898333] wlan0: no IPv6 routers present
[ 45.102111] eth0: no IPv6 routers present
Release Date: 08/18/2011
Serial services are supported (int 14h)
Manufacturer: Acer
Product Name: Aspire Z1620
Serial Number: PWSGQP200514203
Manufacturer: Acer
Product Name: Aspire Z1620
Serial Number:
Manufacturer: Acer
Serial Number:
Manufacturer: Intel
Serial Number: To Be Filled By O.E.M.
Port Type: Serial Port 16550A Compatible
Manufacturer: Unifosa
Serial Number: 00000000
Manufacturer: Manufacturer2
Serial Number: SerNum2
lo no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:"Edwards Router"
Bit Rate=57.8 Mb/s Tx-Power=20 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=70/70 Signal level=-17 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:1 Invalid misc:46 Missed beacon:0
eth0 no wireless extensions.
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
WimaxEnabled=true
> hal.1: read hal dataprocess 2620: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
25: PCI 300.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.E48oXcP60wA
Parent ID: Z7uZ.k90byEK7ym4
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Realtek RTL8111/8168B PCI Express Gigabit Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8168 "RTL8111/8168B PCI Express Gigabit Ethernet controller"
SubVendor: pci 0x1025 "Acer Incorporated [ALI]"
SubDevice: pci 0x8000
Revision: 0x06
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0xe000-0xefff (rw)
Memory Range: 0xd0004000-
Memory Range: 0xd0000000-
IRQ: 47 (7317 events)
HW Address: c8:9c:dc:6c:0d:02
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #15 (PCI bridge)
27: PCI 500.0: 0282 WLAN controller
[Created at pci.318]
Unique ID: y9sn.oBHt8tXO8+E
Parent ID: HnsE.opnatS8A3u4
SysFS ID: /devices/
SysFS BusID: 0000:05:00.0
Hardware Class: network
Model: "RaLink WLAN controller"
Vendor: pci 0x1814 "RaLink"
Device: pci 0x3090
SubVendor: pci 0x11ad "Lite-On Communications Inc"
SubDevice: pci 0x6622
Driver: "rt2800pci"
Driver Modules: "rt2800pci"
Device File: wlan0
Features: WLAN
Memory Range: 0xfe400000-
IRQ: 17 (12812 events)
HW Address: 74:de:2b:19:b8:e0
Link detected: yes
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 2.484
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v00001814d
Driver Info #0:
Driver Status: rt2800pci is active
Driver Activation Cmd: "modprobe rt2800pci"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #17 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 791 0.0 0.2 232260 5592 ? Ssl 22:10 0:00 NetworkManager
root 960 0.0 0.1 31692 2356 ? Ss 22:10 0:00 /sbin/wpa_
root 1486 0.0 0.0 7256 1572 ? S 22:10 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
root 1545 0.0 0.0 7256 1588 ? S 22:10 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
nobody 1576 0.0 0.0 27532 1300 ? S 22:10 0:00 /usr/sbin/dnsmasq --no-resolv --keep-
loekanle 2634 0.0 0.0 8096 924 pts/1 S+ 22:16 0:00 egrep --color=auto wpa|icd|etwork
Module Size Used by
parport_pc 32866 0
ppdev 17113 0
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
rfcomm 47604 0
bnep 18281 2
bluetooth 180104 10 rfcomm,bnep
binfmt_misc 17540 1
snd_hda_
joydev 17693 0
snd_hda_intel 33773 3
snd_hda_codec 127706 2 snd_hda_
snd_hwdep 13668 1 snd_hda_codec
snd_pcm 97188 2 snd_hda_
snd_seq_midi 13324 0
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61896 2 snd_seq_
arc4 12529 2
hid_logitech_dj 18594 0
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_
rt2800pci 18715 0
rt2800lib 58925 1 rt2800pci
crc_ccitt 12667 1 rt2800lib
rt2x00pci 14577 1 rt2800pci
rt2x00lib 51144 3 rt2800pci,
uvcvideo 72627 0
videodev 98259 1 uvcvideo
psmouse 87692 0
snd 78855 15 snd_hda_
mac80211 506816 3 rt2800lib,
v4l2_compat_ioctl32 17128 1 videodev
serio_raw 13211 0
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_
jmb38x_ms 17646 0
cfg80211 205544 2 rt2x00lib,mac80211
wmi 19256 0
eeprom_93cx6 12725 1 rt2800pci
memstick 16569 1 jmb38x_ms
i915 473035 5
drm_kms_helper 46978 1 i915
mac_hid 13253 0
drm 242038 6 i915,drm_kms_helper
i2c_algo_bit 13423 1 i915
video 19596 1 i915
mei 41616 0
usbhid 47199 1 hid_logitech_dj
hid 99559 2 hid_logitech_
r8169 62099 0
sdhci_pci 18826 0
sdhci 33205 1 sdhci_pci
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Revision history for this message
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#5 |
Your Terminal output shows the following 3 issues:
Issue 1)
[ 23.450722] phy0 -> rt2800pci_
Possible solution: This error points to a very serious kernel bug and/or issue with the
rt2800pci driver on your PC. Lots of bugreports in the past about this,
with no conclusive answers. The best suggestion I can give, is to
upgrade to a newer Linux kernel using this procedure:
http://
Choose the procedure for 64-bit/amd64 systems.
Issue 2)
[ 36.898333] wlan0: no IPv6 routers present
[ 45.102111] eth0: no IPv6 routers present
Possible solution for issue 2: Disable IPv6 on your wireless router to force it to use IPv4.
Issue 3) wlan0 IEEE 802.11bgn ESSID:"Edwards Router"
Bit Rate=57.8 Mb/s Tx-Power=20 dBm
Possible solutions for issue 3: Rename the SSID of your wireless router from "Edwards Router" to "edwardsrouter" WITHOUT the spaces in the name and without capitals.
The bitrate of 57.8 Mb/s is also too high. Log into your wireless router and force the router to use Wireless-G speeds.
Also change the wireless transmission channel to a channel that is NOT in use by other wireless access points.
Source: https:/
Can you help with this problem?
Provide an answer of your own, or ask Nathaniel edwards for more information if necessary.
