can not play video on movie player

Asked by julian

please help. since upgrading from 10.10 to 11.10 i can not play any video file using movie player. i can hear sounds related to the video but can not see anything. the movie player screen is blank or black out. thanks guys

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-media Edit question
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No assignee Edit question
Solved by:
Murali Krishna
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actionparsnip (andrew-woodhead666) said :
#1

What format is the video?

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julian (sbjulian63) said :
#2

i can not play all video formats. thanks

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actionparsnip (andrew-woodhead666) said :
#3

Ok did you install ubuntu-restricted-extras (I assume gnome desktop)

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Best Murali Krishna (husband-of-deepu) said :
#4

install ubuntu restricted extras and try playing the videos again. alternatively, install VLC from software center and play the files using it. if it goes well then consider that all the required drivers are doing fine. then the problem may be with the codecs.

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julian (sbjulian63) said :
#5

Thanks Murali Krishna, that solved my question.