Ubuntu
evolution package

Mail Box full--Message- "Your account is over quota"

Asked by Herbert Parker

I keep getting the message in my Inbox that my account is over quota.
I have deleted all my emails from all folders.

message also is saying that my Mail Box is full

Please can I have some help with this

Thanks, Herb

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Herbert Parker (herbglen) said : 		#1
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Edwin Grubbs (edwin-grubbs) said : 		#2

Hi,

What company is your email provider? They may be able to tell you why you are over your quota. What email program are you using? You may need to delete old emails if your email provider says that there is nothing wrong with your quota and they won't raise it.

-Edwin

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Andre Mangan (kyphi) said : 		#3

That message comes from your Internet Service Provider Bigpond. You have probably configured your email programme on your computer to leave messages on the server. It is the mailbox at the Server that is full.

The first thing to do is access your mailbox on Bigpond and delete its contents.
The second thing to do is to open Evolution (if that is your email programme) click on Edit, Preferences, your account name, Edit, Receiving Options and take the tick out of the box next to "Leave messages on Server" as well as reducing the figure in the box next to "Delete after ? days".

Can you help with this problem?

Provide an answer of your own, or ask Herbert Parker for more information if necessary.

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