I get an error when send & receive mail

Asked by antman

Hi, I setup evolution using gmail and keep geting this error:

Error while performing operation.

MAIL FROM command failed: Must issue a STARTTLS command first n44sm525793pyh

MAIL FROM command failed: Must issue a STARTTLS command first n44sm525796pyh

I used the setup gmail page, with step by step. any help would be appreciated.
Thanks

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Status:
Solved
For:
Ubuntu evolution Edit question
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Solved by:
C de-Avillez
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Dmitry Mityugov (dmitry-mityugov) said :
#1
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antman (wynntec) said :
#2

No, this is the setup I used:

https://help.ubuntu.com/community/UsingGmailWithEvolution

and there is no always under "use secure connection". it has: no encryption, tls encryption, and ssl encryption.
I'm using, SSL for receiving and TLS for sending. but no mater what I switch to and try, I get an error.

Now I'm getting this:
MAIL FROM command failed: Must issue a STARTTLS command first w38sm1355051pyg

MAIL FROM command failed: Must issue a STARTTLS command first f51sm940075pyh

It seems that I can receive, but can't send.

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jm367@bellsouth.net (jm367) said :
#3

Error while performing operation.

DATA command failed: Connection timed out

DATA command failed: Connection timed out: mail not sent

Welcome response error: Unknown

DATA command failed: Connection timed out

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jm367@bellsouth.net (jm367) said :
#4

ISP is bellsouth.
evolution mail just started giving these errors.
They got worse and now nothing goes out.
Just vanilla SMPT on port 25.
Mystery.

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Best C de-Avillez (hggdh2) said :
#5

Gmail requires encryption to work. POP requires SSL, and SMTP requires TLS. So you cannot use clear-text SMTP.

This matches a misconfiguration on your side: you configured STMP (Sending Email tab on Evo Preferences for the account) to use No Encryption, and gmail does not accept it (which is supported by the error message you get: "Must issue a STARTTLS command first...".

Please reconfigure SMTP to TLS Encryption, PLAIN authentication.

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C de-Avillez (hggdh2) said :
#6

@jm367: please expand on your errors and configuration.

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antman (wynntec) said :
#7

Thanks hggdh, that solved my question.

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Vannhan Tran (tvnhan) said :
#8

My server is "free.fr". I've done as hggdh said on 2007-08-07 but no effects. It only receives mails but still doesn't send them. Please help!
Vannhantran

Revision history for this message
Vannhan Tran (tvnhan) said :
#9

Hi, I setup evolution (Ubuntu 8.04 -64bit) using "free.fr" and keep getting this error:
"Error while performing operation:
Host lookup failed: smpt: Name or Service not know"
I have done as hggdh said on 2007-08-07:

" reconfigure SMTP to TLS Encryption, PLAIN authentication"
Now I can receive mails but cannot send mine to my friends. Pls Help

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Vannhan Tran (tvnhan) said :
#10

Do I have to say bye-bye forever with Evolution mail because it's just receiving but not sending mails??? There's no-one eager to help me ???

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marcobra (Marco Braida) (marcobra) said :
#11

Host lookup failed: smpt: Name or Service not know"

be careful the service name is smtp not smpt

Hope this helps

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Vannhan Tran (tvnhan) said :
#12

Dear Friend marcobra,
You are right to tell me about smtp and not smpt. I corrected it and now the error is shown in the screenshot picture. Anyway, thanks a lot for your time.

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Vannhan Tran (tvnhan) said :
#13

Dear Friend marcobra,You are right to tell me about smtp and not smpt. I corrected it and now the error is shown in the screenshot picture. Anyway, thanks a lot for your time.NHAN TranvanFormer Teacher of Eng. &amp; French.Former Member of Several French Speaking Clubs in HCMC. --- On Thu 09/11, marcobra &lt; <email address hidden> &gt; wrote:From: marcobra [mailto: <email address hidden>]To: <email address hidden>: Thu, 11 Sep 2008 05:06:18 -0000Subject: Re: [Question #10780]: I get an error when send &amp; receive mailQuestion #10780 on evolution in ubuntu changed:https://answers.launchpad.net/ubuntu/+source/evolution/+question/10780marcobra posted a new comment:Host lookup failed: smpt: Name or Service not know&quot;be careful the service name is smtp not smptHope this helps-- You received this question notification because you are a directsubscriber of the question.

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marcobra (Marco Braida) (marcobra) said :
#14

@Vannhan Tran

Is not a good to append a new question on a marked as solved question.
Please make new question from here: https://answers.launchpad.net/ubuntu/+addquestion
you will get better chance to get right answer on a fresh tagged "open" question.
Solved question are usually not read from answering people.

Thank you

Revision history for this message
selvam (selvam) said :
#15

Error while performing operation.

DATA command failed: Connection timed out

DATA command failed: Connection timed out: mail not sent

Welcome response error: Unknown

DATA command failed: Connection timed out