help Sound doesn't work in my hp dv 3510nr with ubuntu 9.10 64bit my codec is IDT 92HD71B7X and have alsa 1.0.21
well i have a hp dv 3510nr with ubuntu 9.10 64 bit
i have no sounds in my laptop and I tried a lot of things to solve but still doesn't work
i upgraded alsa to 1.0.21 but no works
im new with ubuntu
when i put this line itno terminal
cat /proc/asound/
Codec: IDT 92HD71B7X
Codec: LSI ID 1040
alsamixer is not mute an high and no sound
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
- Last reply:
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#1 |
other thing you should know is i can hear the sound only in youtube a similar pages
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#2 |
I made this guide ti give more information to help me solving this problem
Hi,
In order to gather essential troubleshooting information about your sound card, please first follow this procedure:
Step 1: Open Terminal from "Applications-
Terminal"
Step 2: Run the following 2 commands (copy/paste each command into the Terminal and then hit <enter> after each command)
wget -O alsa-info.sh http://
bash alsa-info.sh
When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.
Step 3: Run the following command. The command STARTS with the word cat and ENDS with the word snd. So please copy-paste the ENTIRE command below into a Terminal, press enter, then enter password when sudo asks for password, then press enter again.
cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils; asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn ; lsmod | grep snd
Step 4: Please post results (copy/paste terminal output) on this thread
Step 5: Please also report on this thread if you cannot hear sound through the speakers, the headphones or cannot hear sound on both.
Step 6: Please also specify the exact model and make of your PC (if possible) on this thread
Step 7: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu.
Also make sure to use the special function keys in Windows to make sure the loudspeakers are physically switched ON and working properly in Windows before installing and testing Ubuntu. This step is necessary with certain Toshiba Tecra laptops.
Step 8: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)
Step 9: In System/
pulse
pulse-access
pulse-rt
audio
video
Step 10: Run the command gnome-volume-
Step 11: Try connecting headphones to different audio jacks/ports on the backpanel of the sound card until you hopefully hear sound
Step 12: If you happen to have two soundcards installed in your pc, one integrated into the motherboard and one inserted into a PCI slot, then try removing the PCI audio card, reboot your pc and retest sound using only the motherboard's soundchip.
Answers
Step 1-2
daniel@
--2009-12-24 21:57:39-- http://
Resolving www.alsa-
Connecting to www.alsa-
HTTP request sent, awaiting response... 302 Found
Location: http://
--2009-12-24 21:57:44-- http://
Resolving git.alsa-
Reusing existing connection to www.alsa-
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'
[ <=> ] 26,584 14.0K/s in 1.9s
2009-12-24 21:57:50 (14.0 KB/s) - `alsa-info.sh' saved [26584]
daniel@
WARNING: All config files need .conf: /etc/modprobe.
WARNING: All config files need .conf: /etc/modprobe.
ALSA Information Script v 0.4.58
-------
This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.
dmesg
lspci
lsmod
aplay
amixer
alsactl
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)
See 'alsa-info.sh --help' for command line options.
WARNING: All config files need .conf: /etc/modprobe.
WARNING: All config files need .conf: /etc/modprobe.
Automatically upload ALSA information to www.alsa-
Uploading information to www.alsa-
Your ALSA information is located at http://
Please inform the person helping you.
Step 3
done
Step 4
daniel@
0 [Intel ]: HDA-Intel - HDA Intel
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
asoundconf: command not found
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
*-multimedia
description: Audio device
product: 82801I (ICH9 Family) HD Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 03
width: 64 bits
clock: 33MHz
resources: irq:31 memory:
total 0
crw-rw----+ 1 root audio 116, 33 2009-12-24 21:34 timer
crw-rw----+ 1 root audio 116, 1 2009-12-24 21:34 seq
crw-rw----+ 1 root audio 116, 5 2009-12-24 21:34 hwC0D1
crw-rw----+ 1 root audio 116, 4 2009-12-24 21:34 hwC0D0
crw-rw----+ 1 root audio 116, 0 2009-12-24 21:34 controlC0
drwxr-xr-x 2 root root 60 2009-12-24 21:34 by-path
drwxr-xr-x 3 root root 220 2009-12-24 21:34 .
crw-rw----+ 1 root audio 116, 16 2009-12-24 21:35 pcmC0D0p
crw-rw----+ 1 root audio 116, 24 2009-12-24 21:35 pcmC0D0c
crw-rw----+ 1 root audio 116, 17 2009-12-24 21:57 pcmC0D1p
drwxr-xr-x 16 root root 3900 2009-12-24 22:04 ..
Sound Driver:
Kernel: Linux daniel-laptop 2.6.31-16-generic #53-Ubuntu SMP Tue Dec 8 04:02:15 UTC 2009 x86_64
Config options: 0
Installed drivers:
Type 10: ALSA emulation
Card config:
HDA Intel at 0xd9300000 irq 31
Audio devices:
0: STAC92xx Analog (DUPLEX)
Synth devices: NOT ENABLED IN CONFIG
Midi devices: NOT ENABLED IN CONFIG
Timers:
7: system timer
Mixers:
0: IDT 92HD71B7X
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port [8086:2a41] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G98 [GeForce 9300M GS] [10de:06e9] (rev a1)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
03:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection [8086:4237]
snd_hda_codec_idt 63312 1
snd_hda_intel 31264 1
snd_hda_codec 89888 2 snd_hda_
snd_hwdep 9448 1 snd_hda_codec
snd_pcm_oss 44096 0
snd_mixer_oss 18944 1 snd_pcm_oss
snd_pcm 91912 3 snd_hda_
snd_seq_dummy 3556 0
snd_seq_oss 33632 0
snd_seq_midi 8320 0
snd_rawmidi 27104 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_
snd_seq 61312 6 snd_seq_
snd_timer 25840 2 snd_pcm,snd_seq
snd_seq_device 8500 5 snd_seq_
snd 77576 16 snd_hda_
soundcore 9088 1 snd
snd_page_alloc 10960 2 snd_hda_
step 5
Still not sound just when I'm surfing in a web browser in pages like youtube and sinilar
step 6
2.0GHz Core 2 Duo
4 GB DDR2 @ 667 MHz
320 GB @ 5400 rpm
512 MB Nvidia GeForce 9300 GS
13,1 inch lcd screen
unfortunately windows vista lol
and ubuntu 9.10 64 bits
Step 7
done but no sounds only in the web browser
step 8
done but it just works qhen i'm in a web browser
step 9
I don't know how to do that i'm new in ubuntu world
step 10
done
step 11
done and no sound
step 12
I don't know
Revision history for this message
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#3 |
First remove the following model options in /etc/modprobe.
snd-hda-intel: model=hp
snd-hda-intel: model=laptop
Then please try this solution:
https:/
Revision history for this message
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#4 |
Thank you mark i 've done what you said and i did what you wrote in https:/
so if anyone has any problems with the hp pavilion dv3510nr i did this part of the post
1. copy-paste the following command into the Terminal:
gksudo gedit /etc/modprobe.
2. and add these lines to the end of the file:
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=hp-dv5
options snd-hda-intel enable_msi=1
3. Then navigate to System>
4. reboot and retest sound
Revision history for this message
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#5 |
Thanks Mark Rijckenberg, that solved my question.
Revision history for this message
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#6 |
> 3. Then navigate to System>
Daniel, this is not available in 9.10. did you simply skip this step?