creative recon3d no sound

Creative stuff can be hard to get working in Linux and isn't worth the hassle. Can you give the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

Thanks

Hi,

The output is

http://www.alsa-project.org/db/?f=081c1f282ad69c8a7dfc892e626cc27a810c4db9

As you can see I have two pcie card, one for a video card which i use to connect the monitor (it has a hdmi out, but i am unsure if the hdmi has audio as my monitor has only video).

The issue is with the sound card Creative Recon3d Recon 3D. The Ubuntu 12.04 has no sound. Please help.

01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Cedar HDMI Audio [Radeon HD 5400/6300 Series]
02:00.0 Audio device: Creative Labs Device 0012 (rev 01)

Thanks in advance,

!!################################
!!ALSA Information Script v 0.4.61
!!################################

!!Script ran on: Fri Jul 6 00:00:18 UTC 2012

!!Linux Distribution
!!------------------

Ubuntu 12.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 12.04 LTS"

!!DMI Information
!!---------------

Manufacturer: FUJITSU
Product Name: PRIMERGY TX100 S3
Product Version:
Firmware Version: V4.6.4.1 R1.8.0 for D3009-A1x

!!Kernel Information
!!------------------

Kernel release: 3.2.0-26-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.24
Library version: 1.0.25
Utilities version: 1.0.25

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Generic ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xfe640000 irq 50

!!PCI Soundcards installed in the system
!!--------------------------------------

01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Cedar HDMI Audio [Radeon HD 5400/6300 Series]
02:00.0 Audio device: Creative Labs Device 0012 (rev 01)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

01:00.1 0403: 1002:aa68
 Subsystem: 174b:aa68
--
02:00.0 0403: 1102:0012 (rev 01)
 Subsystem: 1102:0013

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : Y
 bdl_pos_adj : 32,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : Y

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: ATI R6xx HDMI
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x1002aa01
Subsystem Id: 0x00aa0100
Revision Id: 0x100200
No Modem Function Group found
Default PCM:
    rates [0x70]: 32000 44100 48000
    bits [0x2]: 16
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x201: Stereo Digital
  Converter: stream=1, channel=0
  Digital: Enabled GenLevel
  Digital category: 0x2
Node 0x03 [Pin Complex] wcaps 0x400381: Stereo Digital
  Control: name="HDMI/DP,pcm=3 Jack", index=0, device=0
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="ELD", index=0, device=3
  Pincap 0x00000094: OUT Detect HDMI
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=01, enabled=1
  Connection: 1
     0x02
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---T 1 root audio 116, 4 Jul 5 22:38 /dev/snd/controlC0
crw-rw---T 1 root audio 116, 3 Jul 5 22:38 /dev/snd/hwC0D0
crw-rw---T 1 root audio 116, 2 Jul 6 00:00 /dev/snd/pcmC0D3p
crw-rw---T 1 root audio 116, 1 Jul 5 22:38 /dev/snd/seq
crw-rw---T 1 root audio 116, 33 Jul 5 22:38 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jul 5 22:38 .
drwxr-xr-x 3 root root 160 Jul 5 22:38 ..
lrwxrwxrwx 1 root root 12 Jul 5 22:38 pci-0000:01:00.1 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Generic]

Card hw:0 'Generic'/'HD-Audio Generic at 0xfe640000 irq 50'
  Mixer name : 'ATI R6xx HDMI'
  Components : 'HDA:1002aa01,00aa0100,00100200'
  Controls : 6
  Simple ctrls : 1
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]

!!Alsactl output
!!--------------

--startcollapse--
state.Generic {
 control.1 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.2 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.3 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.4 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.5 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.6 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access read
   type BYTES
   count 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
nls_utf8
isofs
ip6t_LOG
xt_hl
ip6t_rt
nf_conntrack_ipv6
nf_defrag_ipv6
ipt_REJECT
ipt_LOG
xt_limit
xt_tcpudp
pci_stub
vboxpci
vboxnetadp
vboxnetflt
vboxdrv
xt_addrtype
xt_state
dm_crypt
rfcomm
ip6table_filter
parport_pc
ppdev
bnep
bluetooth
ip6_tables
binfmt_misc
nf_conntrack_netbios_ns
nf_conntrack_broadcast
nf_nat_ftp
nf_nat
nf_conntrack_ipv4
nf_defrag_ipv4
nf_conntrack_ftp
nf_conntrack
iptable_filter
ip_tables
x_tables
snd_hda_codec_hdmi
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
arc4
snd_seq
snd_timer
snd_seq_device
snd
fglrx
ath9k
mac80211
ath9k_common
ath9k_hw
ath
soundcore
snd_page_alloc
cfg80211
mei
mac_hid
lp
parport
vesafb
usbhid
hid
e1000e

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x03 0x18560010

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

!!ALSA/HDA dmesg
!!--------------

[ 16.956393] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 3000 mBm)
[ 16.965641] snd_hda_intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17
[ 16.965687] snd_hda_intel 0000:01:00.1: irq 50 for MSI/MSI-X
[ 16.965701] snd_hda_intel 0000:01:00.1: setting latency timer to 64
[ 16.982042] HDMI status: Codec=0 Pin=3 Presence_Detect=0 ELD_Valid=0
[ 16.982087] input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0/input5
[ 17.157494] ip_tables: (C) 2000-2006 Netfilter Core Team

If you run:

alsamixer

are all the levels cranked and unmuted? You can use M to un/mute, cursors to select and change levels and ESC to exit

The alsamixer shows only one card which is the video card with HDMI (my monitor has only video no sound). HD-Audio Generic or by alsamixer --card=0 (1 to 9 does not work)

This is also shown in the output above under the heading "Soundcards recognised by ALSA".

The system tools - system setting - sound also shows only one option in choose a device for sound output
- Cedar HDMI Audio Radeon HD 5400 / 6300 Digital Stereo (HDMI)

It somehow does not recognise my sound card - Creative Recon3d Recon 3d ? However, your output above seems to know there is another card (under heading PCI Soundcards installed in the system). Please help.

hi...also alsamixer is only showing <S/PDIF>

┌──────────────────────────────────────────────────────────── AlsaMixer v1.0.25 ─────────────────────────────────────────────────────────────┐
│ Card: HD-Audio Generic F1: Help │
│ Chip: ATI R6xx HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ │
│ │OO│ │
│ └──┘ │
│ < S/PDIF > │
│

And the issue still remains with Ubuntu 13.04 and 13.10