Headphones not working. Realtek ALC270

Asked by Saurabh Gupta

I am helping my friend to setup ubuntu who is a first time user. It's an ASUS K55VD-DS71 laptop.

Following codecs are being reported on the system when I issue the command cat /proc/asound/card0/codec* | grep Codec

Codec: Realtek ALC270 Codec: Intel PantherPoint HDMI`

Using the ALSA information script v0.4.60 I have obtained information about my alsa setup and device which is http://www.alsa-project.org/db/?f=d803ad0523fb069e9bdb7ead7dd39d56bccde362

The interesting thing is that Pulse Audio sound settings reports only one device and that is Headphones (Build in Audio) BUT the sound comes only from speaker even if speakers are not listed there. There is no sound from the headphones.

I played around with alsamixer a bit and also alsa-base.conf a bit and once got the sound working from headphones but after restart the same problem as described above reappeared.

If I could get it to work once I believe there must be something really trivial which I am missing here. Does anyone have any suggestions? Thanks in advance.

P.S : My friend is using Ubuntu for the first time so I am trying to make the transition from windows as smooth as possible. A non-working hardware especially headphones can be a major roadblock.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
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Solved by:
Saurabh Gupta
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Thu May 24 22:29:55 UTC 2012

!!Linux Distribution
!!------------------

Ubuntu 12.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 12.04 LTS"

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: K55VD
Product Version: 1.0

!!Kernel Information
!!------------------

Kernel release: 3.2.0-24-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.24
Library version: 1.0.25
Utilities version: 1.0.25

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7a10000 irq 49

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 1043:1457

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2
snd-hda-intel: model=asus

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 align_buffer_size : Y
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : asus,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : Y

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC270
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0270
Subsystem Id: 0x10431457
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=2, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC270 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x4a 0x4a]
  Converter: stream=8, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals: [0x57 0x57]
  Converter: stream=8, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x211: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x07 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x08 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Control: name="Capture Switch", index=0, device=0
  Control: name="Capture Volume", index=0, device=0
  Device: name="ALC270 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x09 0x09]
  Converter: stream=4, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Amp-In caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x80 0x80]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Connection: 1
     0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Internal Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Internal Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x80 0x80] [0x9f 0x9f] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 5
     0x18 0x19 0x1a 0x1b 0x1d
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Connection: 2
     0x03 0x0b
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Audio Mixer] wcaps 0x20010a: Mono Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00] [0x80]
  Connection: 2
     0x02 0x0b
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40000b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010014: OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c 0x0d*
Node 0x15 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x16 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x17 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Connection: 1
     0x0f
Node 0x18 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00001734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x04a11840: [Jack] Mic at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x4, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Connection: 1
     0x0d
Node 0x19 [Pin Complex] wcaps 0x40008b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x03 0x03]
  Pincap 0x00001724: IN Detect
    Vref caps: HIZ 50 GRD 80
  Pin Default 0x90a70930: [Fixed] Mic at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000003c: IN OUT HP Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1b [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00000034: IN OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c* 0x0d
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400000: Mono
  Pincap 0x00000020: IN
  Pin Default 0x40089d2d: [N/A] Line Out at Ext N/A
    Conn = DIN, Color = Pink
    DefAssociation = 0x2, Sequence = 0xd
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x1e [Pin Complex] wcaps 0x400381: Stereo Digital
  Pincap 0x00000014: OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=25
Node 0x21 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Headphone Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x04211020: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Connection: 2
     0x0c* 0x0d
Node 0x22 [Audio Selector] wcaps 0x30010b: Stereo Amp-In
  Amp-In caps: N/A
  Amp-In vals: [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00]
  Connection: 7
     0x18* 0x19 0x1a 0x1b 0x1d 0x0b 0x12
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x80 0x80] [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 6
     0x18 0x19 0x1a 0x1b 0x1d 0x0b
Codec: Intel PantherPoint HDMI
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862806
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled GenLevel
  Digital category: 0x2
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560010: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Control: name="HDMI/DP,pcm=3 Jack", index=0, device=0
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="ELD", index=0, device=3
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560020: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=01, enabled=1
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560030: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---T 1 root audio 116, 7 May 24 18:09 /dev/snd/controlC0
crw-rw---T 1 root audio 116, 6 May 24 18:09 /dev/snd/hwC0D0
crw-rw---T 1 root audio 116, 5 May 24 18:09 /dev/snd/hwC0D3
crw-rw---T 1 root audio 116, 4 May 24 18:10 /dev/snd/pcmC0D0c
crw-rw---T 1 root audio 116, 3 May 24 18:10 /dev/snd/pcmC0D0p
crw-rw---T 1 root audio 116, 2 May 24 18:09 /dev/snd/pcmC0D3p
crw-rw---T 1 root audio 116, 1 May 24 18:09 /dev/snd/seq
crw-rw---T 1 root audio 116, 33 May 24 18:09 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 May 24 18:09 .
drwxr-xr-x 3 root root 220 May 24 18:09 ..
lrwxrwxrwx 1 root root 12 May 24 18:09 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 49'
  Mixer name : 'Intel PantherPoint HDMI'
  Components : 'HDA:10ec0270,10431457,00100100 HDA:80862806,80860101,00100000'
  Controls : 24
  Simple ctrls : 11
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 74 [85%] [-9.75dB] [on]
  Front Right: Playback 74 [85%] [-9.75dB] [on]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 9 [29%] [-3.00dB] [on]
  Front Right: Capture 9 [29%] [-3.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Internal Mic',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [12.00dB] [off]
  Front Right: Playback 31 [100%] [12.00dB] [off]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 3 [100%] [36.00dB]
  Front Right: 3 [100%] [36.00dB]

!!Alsactl output
!!-------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 74
  value.1 74
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -975
   dbvalue.1 -975
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 -3450
   dbvalue.1 -3450
  }
 }
 control.6 {
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.7 {
  iface MIXER
  name 'Internal Mic Playback Volume'
  value.0 31
  value.1 31
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -3450
   dbmax 1200
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.8 {
  iface MIXER
  name 'Internal Mic Playback Switch'
  value.0 false
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.9 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.10 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3600
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.11 {
  iface MIXER
  name 'Internal Mic Boost Volume'
  value.0 3
  value.1 3
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3600
   dbvalue.0 3600
   dbvalue.1 3600
  }
 }
 control.12 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.13 {
  iface MIXER
  name 'Capture Volume'
  value.0 9
  value.1 9
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 31'
   dbmin -1650
   dbmax 3000
   dbvalue.0 -300
   dbvalue.1 -300
  }
 }
 control.14 {
  iface MIXER
  name 'Master Playback Volume'
  value 87
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
  }
 }
 control.15 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.16 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.17 {
  iface CARD
  name 'Mic Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.18 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.20 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.21 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.22 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.23 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access read
   type BYTES
   count 0
  }
 }
 control.24 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
snd_seq_dummy
snd_hda_codec_hdmi
snd_hda_codec_realtek
bnep
parport_pc
ppdev
rfcomm
bluetooth
binfmt_misc
joydev
snd_hda_intel
snd_hda_codec
snd_hwdep
asus_wmi
sparse_keymap
snd_pcm
snd_seq_midi
snd_rawmidi
arc4
snd_seq_midi_event
psmouse
serio_raw
uvcvideo
snd_seq
videodev
v4l2_compat_ioctl32
snd_timer
snd_seq_device
ath9k
snd
mac80211
soundcore
nouveau
snd_page_alloc
mac_hid
ath9k_common
i915
ath9k_hw
ttm
ath
mxm_wmi
wmi
drm_kms_helper
cfg80211
mei
drm
i2c_algo_bit
video
lp
parport
r8169

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x411111f0
0x14 0x90170110
0x17 0x411111f0
0x18 0x04a11840
0x19 0x90a70930
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40089d2d
0x1e 0x411111f0
0x21 0x04211020

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D3/init_pin_configs:
0x05 0x58560010
0x06 0x18560020
0x07 0x58560030

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 14.697984] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 1
[ 14.698056] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 14.698119] snd_hda_intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[ 14.698145] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
[ 15.252511] HDMI status: Codec=3 Pin=6 Presence_Detect=0 ELD_Valid=0
[ 15.252562] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 15.252673] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 15.252772] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 15.539793] init: plymouth-stop pre-start process (1413) terminated with status 1

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Try changing:
options snd-hda-intel model=asus

to:
options snd-hda-intel model=asus position_fix=1

in /etc/modprobe.d/alsa-base.conf

May help

Revision history for this message
Saurabh Gupta (bhaismachine) said :
#3

I tried that and after that I changed the alsamixer levels and the headphones were working but then when I tried to voice chat on google talk the person on the other side could hear a lot of static. For that I went into alsamixer again and there I found two controls both labelled as internal. One control had the mute option as well. I tried reducing the level for the control labelled as internal without the mute option. On reducing it to zero the static stopped but then the person couldn't here anything. Interestingly the control level resets itself as soon as there is some sound.

Revision history for this message
Saurabh Gupta (bhaismachine) said :
#4

I reinstalled Ubuntu and used update manager. It fixed the problem. Thanks for all the help :)