CD-RW/DVD-ROM PLAYS AUDIO CDS BUT NOT DVDS

Asked by PAPANATOR

I HAVE A RELATIVELY NEW INSTALLATION OF FEISTY ON MY DESKTOP, AND I CAN'T PLAY DVD'S. AUDIO CD'S WORK FINE, BUT WHEN I INSERT A DVD, THE DRIVE FLASHES FOR A FEW SECONDS, BUT NOTHING HAPPENS. WHEN I CHECK THE DRIVE UNDER 'PLACES,' I SAYS THERE'S PROBABLY NO MEDIA IN THE DRIVE. THE CD-RW/DVD-ROM DRIVE IS MADE BY AOPEN AND IT IS A MODEL COM5232/AAH PRO. I HAVE THE NEWEST FIRMWARE INSTALLED: v1.08. I AM SUSPICIOUS OF THE DRIVE ITSELF, BUT I DON'T KNOW HOW TO TEST MY SUSPICIONS. PLEASE HELP IF YOU CAN. THANK YOU.

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Dennis Dirdjaja (dcd-ditsch) said :
#1

Hello Papanator,

thanks for your question. Could you please provide the content of the file /etc/fstab and the last lines of /var/log/syslog after inserting the DVD? Another hint: Writing in capital letters is interpreted as shouting and this might seem unfriendly to others. Please avoid this.

dennis

Revision history for this message
PAPANATOR (cwashburn) said :
#2

dennis:
thanks for your post.
no offense intended with the caps, i had not thought of that being "shouting," it's just they way i usually type.
here's the first file you requested:

# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/hda2
UUID=dffdb662-915f-46ee-ad07-b96cf1f4d075 / ext3 defaults,errors=remount-ro 0 1
# /dev/hda5
UUID=9ba046e4-9a04-40dc-ac65-d0adee76501e none swap sw 0 0
/dev/cdrom /media/cdrom0 udf,iso9660 user,noauto 0 0
/dev/ /media/floppy0 auto rw,user,noauto 0 0

here's the syslog file last lines:

Jul 16 08:30:04 CWASHBURN77 kernel: [ 2272.502722] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.89.127 DST=10.0.8.119 LEN=48 TOS=0x00 PREC=0x00 TTL=113 ID=14450 DF PROTO=TCP SPT=3567 DPT=1433 WINDOW=64240 RES=0x00 SYN URGP=0
Jul 16 08:30:07 CWASHBURN77 kernel: [ 2275.463929] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.89.127 DST=10.0.8.119 LEN=48 TOS=0x00 PREC=0x00 TTL=113 ID=15474 DF PROTO=TCP SPT=3567 DPT=1433 WINDOW=64240 RES=0x00 SYN URGP=0
Jul 16 08:30:13 CWASHBURN77 kernel: [ 2281.477285] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.89.127 DST=10.0.8.119 LEN=48 TOS=0x00 PREC=0x00 TTL=113 ID=17336 DF PROTO=TCP SPT=3567 DPT=1433 WINDOW=64240 RES=0x00 SYN URGP=0
Jul 16 08:37:37 CWASHBURN77 kernel: [ 2725.409700] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.161.111 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=54799 PROTO=UDP SPT=18873 DPT=1026 LEN=492
Jul 16 08:37:37 CWASHBURN77 kernel: [ 2725.418397] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.161.111 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=54800 PROTO=UDP SPT=18873 DPT=1027 LEN=492
Jul 16 08:37:37 CWASHBURN77 kernel: [ 2725.445775] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.161.111 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=54801 PROTO=UDP SPT=18873 DPT=1028 LEN=492
Jul 16 08:49:00 CWASHBURN77 kernel: [ 3408.076969] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.190.87 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=57873 PROTO=UDP SPT=7284 DPT=1026 LEN=492
Jul 16 08:49:00 CWASHBURN77 kernel: [ 3408.094626] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.190.87 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=57874 PROTO=UDP SPT=7284 DPT=1027 LEN=492
Jul 16 08:49:00 CWASHBURN77 kernel: [ 3408.098496] Inbound IN=eth0 OUT= MAC=00:11:5b:40:2b:ce:00:0d:66:62:10:00:08:00 SRC=24.64.190.87 DST=10.0.8.119 LEN=512 TOS=0x00 PREC=0x00 TTL=72 ID=57875 PROTO=UDP SPT=7284 DPT=1028 LEN=492

thanks,
papanator

Revision history for this message
- (a--deactivatedaccount) said :
#3

What application are you using to play the DVD's ?

I recommend VLC player.

can you try inserting the DVD again and paste the last 50 lines from /var/log/syslog into
http://paste.ubuntu-nl.org/ and print the url so we can have a look. thanks

Revision history for this message
PAPANATOR (cwashburn) said :
#4

under 'removable drives and media preferences' and the tab labeled 'multimedia' the command line reads:

gxine -S dvd:/

the box is checked for automatic play when a video dvd disk is inserted

here's the last 51 lines:

http://paste.ubuntu-nl.org/30186/

Revision history for this message
Dennis Dirdjaja (dcd-ditsch) said :
#5

This is mysterious. There is no hint in the log that a disk is inserted at all. Maybe this has nothing to do with it, but I would give it a try as it is safe: Could you change your fstab as follows:

# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/hda2
UUID=dffdb662-915f-46ee-ad07-b96cf1f4d075 / ext3 defaults,errors=remount-ro 0 1
# /dev/hda5
UUID=9ba046e4-9a04-40dc-ac65-d0adee76501e none swap sw 0 0
/dev/cdrom /media/cdrom0 auto user,noauto 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto 0 0

I made two changes compared to yours. I switched the filesystem setting of the CD/DVD drive to auto and I added the right mountpoint /dev/fd0 to your floppy disk. You could also try to switch the order from udf,iso9660 to iso9660,udf. Iam not sure if this has an impact because I doubt hal on your machine is working correctly but before reinstalling hal I would try this.

Revision history for this message
PAPANATOR (cwashburn) said :
#6

dennis:

how do i change the fstab file? through the terminal? i supposedly
don't have permission to modify this file since i'm not the owner? i
can't change the permissions because it lists the owner as root. help:
i'm very new to all this and i don't want to mess anything up.

papanator

On Tue, 2007-07-17 at 06:23 +0000, Dennis Dirdjaja wrote:
> Your question #9822 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/9822
>
> Status: Open => Answered
>
> Dennis Dirdjaja proposed the following answer:
> This is mysterious. There is no hint in the log that a disk is inserted
> at all. Maybe this has nothing to do with it, but I would give it a try
> as it is safe: Could you change your fstab as follows:
>
> # /etc/fstab: static file system information.
> #
> # <file system> <mount point> <type> <options> <dump> <pass>
> proc /proc proc defaults 0 0
> # /dev/hda2
> UUID=dffdb662-915f-46ee-ad07-b96cf1f4d075 / ext3 defaults,errors=remount-ro 0 1
> # /dev/hda5
> UUID=9ba046e4-9a04-40dc-ac65-d0adee76501e none swap sw 0 0
> /dev/cdrom /media/cdrom0 auto user,noauto 0 0
> /dev/fd0 /media/floppy0 auto rw,user,noauto 0 0
>
> I made two changes compared to yours. I switched the filesystem setting
> of the CD/DVD drive to auto and I added the right mountpoint /dev/fd0 to
> your floppy disk. You could also try to switch the order from
> udf,iso9660 to iso9660,udf. Iam not sure if this has an impact because I
> doubt hal on your machine is working correctly but before reinstalling
> hal I would try this.
>

Revision history for this message
Dennis Dirdjaja (dcd-ditsch) said :
#7

You have to edit the file with superuser rights. In a terminal, type sudo nano /etc/fstab to edit the file, for example. You can then make the modifications and save with Ctrl+O. Exit the editor with Ctrl+X.

Revision history for this message
PAPANATOR (cwashburn) said :
#8

ok - did all that and still not working. should i change it back to the
way it was?

tried my player in my windows os (win98se) not working in windows
either. that takes me back to my original suspicion that the problem
may be with the drive itself.

any further suggestions? i am prepared to replace the drive with an
upgraded one that burns dvd's. i think i can get one for about $70.

thanks

papanator

Revision history for this message
Dennis Dirdjaja (dcd-ditsch) said :
#9

As it doesn't work in the other OS, this could be a hint that the drive has a defect but I don't know of any testing programs to verify this, sorry.

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