Ubuntu

Print doesn't work

Asked by Frank Gilmurray

I have a WorkForce Pro WF-3820 (Epson) on my wireless network. I can print from every other device (MacBook, Window box, and Samsung tablet) but not from my two Ubuntu systems running 20.04 and 22.04. It used to work about 2/3 weeks ago but then nothing. I have jobs sitting in the print queue for a couple of days but still nothing,

I noticed a phantom driverless printer was somehow added (not by me). Its name is <email address hidden>. If I remove it a few seconds later it just comes back. When I built these systems, the printer was automatically added and it worked just fine on both systems.

I'm at loss to explain and fix this problem.

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actionparsnip (andrew-woodhead666) said : 		#1

Did you install any driver software?

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Frank Gilmurray (frankgil) said : 		#2

I haven't added any drivers in either Ubuntu. I choose this printer because Ubuntu could automatically install it. Indeed it worked perfectly until a few weeks ago. I check for and install the updates daily.

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actionparsnip (andrew-woodhead666) said : 		#3

Epson have drivers available on their site. May help out

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