Ubuntu

There was an error during the CUPS operation 'server-error-internal-error'

Asked by John Wilson on 2022-11-01

My wife's laptop has stopped printing and I cannot re-install the printer, a Lexmark MC3326.
Upgraded to Ubuntu 22.10 but the problem persisted
Ran the printiing troubleshooter.
Here is the output:
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7fbd85e67a90>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7fbd85e90760>):
{'cups_dest': <cups.Dest Lexmark_MC3326adwe>,
'cups_instance': None,
'cups_queue': 'Lexmark_MC3326adwe',
'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7fbd928f2830>):
{'is_cups_class': True}
Page 4 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7fbd85e90b50>):
{'printer_is_remote': False}
Page 5 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7fbd85e92fe0>):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
                          'DefaultAuthType': 'Basic',
                          'ErrorPolicy': 'retry-job',
                          'JobPrivateAccess': 'default',
                          'JobPrivateValues': 'default',
                          'MaxLogSize': '0',
                          'PageLogFormat': '',
                          'SubscriptionPrivateAccess': 'default',
                          'SubscriptionPrivateValues': 'default',
                          'WebInterface': 'Yes',
                          '_debug_logging': '0',
                          '_remote_admin': '0',
                          '_remote_any': '0',
                          '_share_printers': '0',
                          '_user_cancel_any': '0'},
'error_log_checkpoint': 75788,
'error_log_cursor': 's=a3b89844aac14cbba23fff1b1999717a;i=45d0;b=17cc620938744fa180b5bf2d72bb5b5d;m=1ae7e391;t=5ec6d20741e58;x=e79f6283bf3178ac',
'error_log_debug_logging_set': True,
'error_log_timestamp': '2022-11-01 11:45:24'}
Page 6 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7fbd73193ca0>):
{'test_page_attempted': '01/Nov/2022:11:45:39 -0700',
'test_page_job_status': [],
'test_page_submit_failure': (1030, 'client-error-not-found'),
'test_page_successful': False}
Page 7 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7fbd73193d60>):
{'error_log_debug_logging_unset': True, 'journal': []}
Page 8 (<troubleshoot.Locale.Locale object at 0x7fbd7319c5e0>):
{'printer_page_size': None,
'system_locale_lang': None,
'user_locale_ctype': 'en_CA',
'user_locale_messages': 'en_CA'}