Canon mg2500 series won't print on ubuntu 20.04

Asked by Jerry Asman

I cannot get the loaded drivers that 20.04 installed to work. What is the solution? Thank you for your time.

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Jerry Asman
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Bernard Stafford (bernard010) said (last edit ):
#1

Can you be more specific with the printer? Cannon mg2500 "?" Maxify or Pixma, Selphy, Ivy, Studio ?
https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads

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Jerry Asman (jda2010) said :
#2

The printer is a PIXMA MG2500 series

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actionparsnip (andrew-woodhead666) said :
#3

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg2550.html?type=drivers&language=en&os=linux%20(64-bit)

There is an cnijfilter-mg2500series-4.00-1-deb.tar.gz file from Canon's website. Inside you will find

  cnijfilter-common_4.00-1_amd64.deb

Install that, then the

  cnijfilter-mg2500series_4.00-1_amd64.deb

These are the drivers you need.

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Jerry Asman (jda2010) said :
#4

I went to the website you gave me and downloaded cnijfilter-mg2500series-4.00-1-deb and I have no idea how to install this file. Could you please shed some light on this subject for me. I need help to do this. Thankyou.

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actionparsnip (andrew-woodhead666) said :
#5

Extract the file. You can do this using the GUI file manager or even unp in the terminal (you can install unp with "sudo apt install unp")

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Jerry Asman (jda2010) said :
#6
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Jerry Asman (jda2010) said :
#7

GUESS WHAT???
     IT IS FINALLY WORKING AND IT PRINTS JUST GREAT!!! THANK YOU SO MUCH FOR ALL YOUR KIND HELP.
I GUESS I WILL TRY AND GET THE SCANNER TO WORK NEXT. I SAW DRIVERS FOR SCANNERS. THANK YOU
ONCE AGAIN. JERRY ASMAN

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Jerry Asman (jda2010) said :
#8

GUESS WHAT???
     IT IS FINALLY WORKING AND IT PRINTS JUST GREAT!!! THANK YOU SO MUCH FOR ALL YOUR KIND HELP.
I GUESS I WILL TRY AND GET THE SCANNER TO WORK NEXT. I SAW DRIVERS FOR SCANNERS. THANK YOU
ONCE AGAIN. JERRY ASMAN

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Jerry Asman (jda2010) said :
#9

HOW DO i GO ABOUT GETTING THE SCANNER WORKING ON THE CANON MG2500 SERIES WITH UBUNTU 20.04 ?

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actionparsnip (andrew-woodhead666) said :
#10

Download the scanner driver from the Canon Web site.

Please don't post in all caps. It's harder to read and looks like you ARE SHOUTING

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Jerry Asman (jda2010) said :
#11

ok -- Thanks again.