I'm using Ubuntu from flash drive to report a problem on installed Ubuntu, which make it can't boot. My Ubuntu is installed alongside Windows 7

Asked by Pham Minh Duc

I'm using Ubuntu 19.04 amd64.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: ubuntu-release-upgrader-core 1:19.04.16
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CasperVersion: 1.405
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 18 12:45:41 2019
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
Last query:
Last reply:
Revision history for this message
Brian Murray (brian-murray) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#2

Ubuntu 19.04 is end of life next month. I suggest you install either Bionic (Ubuntu 18.04 which is LTS) or Eoan (Ubuntu 19.10 which is the latest stable Ubuntu release and is version 19.10)

Both will allow you to upgrade to Focal (Ubuntu 20.04 which is LTS) in April next year as LTS to LTS upgrades are supported.

If you resize your Windows partition to make space for the Ubuntu install you will have an easier time. Leave the space unpartitioned and the installer will offer to use it.

Revision history for this message
Pham Minh Duc (pminhduc) said :
#3

Thanks actionparsnip, that solved my question.