Ubuntu

The customs dept. asking me to pay fees for Ubuntu cd's

Asked by thomamvt

The customs dept. asking me to pay for getting the free ubuntu cd's on post, I am living in India,kerala(state) the problem started one month ago, before that no problem was there,when the cd's arrived i just told them to sent it back. Can anyone help me on this, I am not a person who is able to pay the fees, i am only a student.
sorry for my bad english.

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Jad Madi (jad) said : 		#1

Many of us have had similar issue with Customs Department and I believe Canonical and/or Ubuntu have nothing to do with that.

http://beuno.com.ar/archives/75
https://lists.ubuntu.com/archives/ubuntu-in/2008-March/002836.html
https://lists.ubuntu.com/archives/ubuntu-in/2008-March/002835.html

The best thing to do is to approach the customs employee in a friendly way and explain to him/her that this is legal software and it it a FREE software, maybe printing the shipit page would help (it helped once in my case)

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Elfy (elfy) said : 		#2

Saw a thread a while back with a similar problem - I'm almost positive that was in the same state in India ;)

This is the shipit faq page - near the bottom is a Will I have to pay taxes/duties? section - there is a donloadable letter there as well as an e-mail address as well if you need a personalised letter - they will even fax the customs officials - which I think is prettty good :)

http://www.ubuntu.com/getubuntu/shipit-faq

Hope that is some help.

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