Toshiba Satellite M50D-A/Radeon HD 8330 video not working
* After a kernel update a couple of months ago, my video card stopped working.
* Also power management is very buggy now:
- the laptop doesn't suspend after XX minutes anymore, it does when I close the lid but...
- After a fresh reboot the shutdown menu contains: Sleep/Restart/
* My fan is constantly whirring like a jet engine
* watching any video/flash movie as next to impossible, my current workaround (sort of): ""mplayer -vo x11 -vf scale --zoom -vfm ffmpeg -lavdopts lowres=
I already posted a bug report for this problem (https:/
Can anyone please help me with this?
I followed the instructions on: https:/
my laptop: Toshiba Satellite M50D-A
ubuntu is installed on the HD
tomas@tomas:~$ lspci -nnk | grep -iA2 aphics; uname -a; Xorg -version; sudo apt-get update; sudo apt-get install hwinfo mesa-utils hardinfo; apt-cache show xserver-xorg | grep Version; xrandr; fglrxinfo; nvidia-settings -g |head -n 30 ; lspci -nnk | grep -iA2 VGA; sudo lshw -short; sudo lshw -C display; sudo hwinfo --gfxcard; dpkg -l | egrep 'fgl|intel|
Linux tomas 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
X.Org X Server 1.15.1
Release Date: 2014-04-13
X Protocol Version 11, Revision 0
Build Operating System: Linux 3.2.0-61-generic x86_64 Ubuntu
Current Operating System: Linux tomas 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64
Kernel command line: BOOT_IMAGE=
Build Date: 30 July 2014 12:21:54AM
xorg-server 2:1.15.1-0ubuntu2.1 (For technical support please see http://
Current version of pixman: 0.30.2
Before reporting problems, check http://
to make sure that you have the latest version.
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Fetched 2.546 kB in 8s (292 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package hwinfo is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package 'hwinfo' has no installation candidate
Version: 1:7.7+1ubuntu8
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1366 x 768, current 1366 x 768, maximum 1366 x 768
default connected primary 1366x768+0+0 0mm x 0mm
1366x768 76.0*
fglrxinfo: command not found
The program 'nvidia-settings' is currently not installed. You can install it by typing:
sudo apt-get install nvidia-settings
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8330] [1002:9832]
Subsystem: Toshiba America Info Systems Device [1179:fad0]
00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:9840]
H/W path Device Class Description
=======
/0 bus ZEMAE
/0/0 memory 64KiB BIOS
/0/14 memory 4GiB System Memory
/0/14/0 memory SODIMM DDR3 [empty]
/0/14/1 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/1a memory 256KiB L1 cache
/0/1b memory 2MiB L2 cache
/0/1c processor AMD A4-5000 APU with Radeon(TM) HD Graphics
/0/100 bridge Family 16h Processor Root Complex
/0/100/1 display Kabini [Radeon HD 8330]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.3 bridge Family 16h Processor Functions 5:1
/0/100/2.3/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ethernet controller
/0/100/2.4 bridge Family 16h Processor Functions 5:1
/0/100/2.4/0 wlan0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB OHCI Controller
/0/100/12.2 bus FCH USB EHCI Controller
/0/100/13 bus FCH USB OHCI Controller
/0/100/13.2 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.2 multimedia FCH Azalia Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/101 bridge Family 16h Processor Function 0
/0/102 bridge Family 16h Processor Function 0
/0/103 bridge Family 16h Processor Function 1
/0/104 bridge Family 16h Processor Function 2
/0/105 bridge Family 16h Processor Function 3
/0/106 bridge Family 16h Processor Function 4
/0/107 bridge Family 16h Processor Function 5
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 500GB HGST HTS545050A7
/0/1/0.0.0/1 /dev/sda1 volume 1023MiB Windows NTFS volume
/0/1/0.0.0/2 /dev/sda2 volume 259MiB Windows FAT volume
/0/1/0.0.0/3 /dev/sda3 volume 127MiB Windows NTFS volume
/0/1/0.0.0/4 /dev/sda4 volume 74GiB Windows NTFS volume
/0/1/0.0.0/5 /dev/sda5 volume 11GiB Windows NTFS volume
/0/1/0.0.0/6 /dev/sda6 volume 18GiB EXT4 volume
/0/1/0.0.0/7 /dev/sda7 volume 94MiB BIOS Boot partition
/0/1/0.0.0/8 /dev/sda8 volume 351GiB EXT4 volume
/0/1/0.0.0/9 /dev/sda9 volume 8487MiB Linux swap volume
*-display UNCLAIMED
description: VGA compatible controller
product: Kabini [Radeon HD 8330]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: 00
width: 64 bits
clock: 33MHz
resources: memory:
sudo: hwinfo: command not found
rc fglrx 2:13.350.1-0ubuntu2 amd64 Video driver for the AMD graphics accelerators
ii fglrx-amdcccle-
ii fglrx-updates 2:13.350.1-0ubuntu2 amd64 Video driver for the AMD graphics accelerators
ii libdrm-intel1:amd64 2.4.52-1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
rc libdrm-intel1:i386 2.4.52-1 i386 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-
rc libdrm-
ii libdrm-
rc libdrm-radeon1:i386 2.4.52-1 i386 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libegl1-mesa:amd64 10.1.3-0ubuntu0.1 amd64 free implementation of the EGL API -- runtime
ii libegl1-mesa-dev 10.1.3-0ubuntu0.1 amd64 free implementation of the EGL API -- development files
ii libegl1-
ii libgl1-mesa-dev 10.1.3-0ubuntu0.1 amd64 free implementation of the OpenGL API -- GLX development files
ii libgl1-
rc libgl1-
ii libgl1-
rc libgl1-
ii libglapi-mesa:amd64 10.1.3-0ubuntu0.1 amd64 free implementation of the GL API -- shared library
rc libglapi-mesa:i386 10.1.3-0ubuntu0.1 i386 free implementation of the GL API -- shared library
ii libgles2-mesa:amd64 10.1.3-0ubuntu0.1 amd64 free implementation of the OpenGL|ES 2.x API -- runtime
ii libgles2-mesa-dev 10.1.3-0ubuntu0.1 amd64 free implementation of the OpenGL|ES 2.x API -- development files
ii libglu1-mesa:amd64 9.0.0-2 amd64 Mesa OpenGL utility library (GLU)
ii libglu1-mesa-dev 9.0.0-2 amd64 Mesa OpenGL utility library -- development files
ii libmirclientpla
ii libopenvg1-
ii libwayland-
ii mesa-common-dev 10.1.3-0ubuntu0.1 amd64 Developer documentation for Mesa
ii mesa-utils 8.1.0-2 amd64 Miscellaneous Mesa GL utilities
ii nvidia-common 1:0.2.91.7 amd64 transitional package for ubuntu-
ii nvidia-
ii xserver-
ii xserver-
ii xserver-
ii xserver-
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
[ 0.008000] tsc: Marking TSC unstable due to check_tsc_
[ 1.829432] fb0: VESA VGA frame buffer device
[ 2.084931] ACPI: Video Device [VGA1] (multi-head: yes rom: no post: no)
[ 2.186068] [drm] VGACON disable radeon kernel modesetting.
[ 2.186075] [drm] radeon userspace modesetting enabled.
[ 2.197816] [drm] Initialized radeon 1.34.0 20080528 for 0000:00:01.0 on minor 0
[ 9.536782] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro
[ 12.279615] hda-intel 0000:00:01.1: Using LPIB position fix
[ 12.279670] snd_hda_intel 0000:00:01.1: irq 80 for MSI/MSI-X
[ 12.282201] hda-intel 0000:00:01.1: Enable sync_write for stable communication
[ 12.303181] hda-intel 0000:00:14.2: Using LPIB position fix
[ 12.307537] hda-intel 0000:00:14.2: Enable sync_write for stable communication
[ 15.046685] init: failsafe main process (593) killed by TERM signal
[ 15.089068] init: Failed to obtain startpar-bridge instance: Unknown parameter: INSTANCE
[ 17.836845] init: Failed to spawn atd main process: unable to execute: No such file or directory
model : 0
model name : AMD A4-5000 APU with Radeon(TM) HD Graphics
model : 0
model name : AMD A4-5000 APU with Radeon(TM) HD Graphics
model : 0
model name : AMD A4-5000 APU with Radeon(TM) HD Graphics
model : 0
model name : AMD A4-5000 APU with Radeon(TM) HD Graphics
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 34.688] (==) Automatically adding GPU devices
[ 34.759] (WW) The directory "/usr/share/
[ 34.759] (WW) The directory "/usr/share/
[ 34.759] (WW) The directory "/usr/share/
[ 34.763] (WW) The directory "/usr/share/
[ 34.763] (WW) The directory "/usr/share/
[ 35.578] (==) AIGLX enabled
[ 35.579] Loading extension GLX
[ 35.579] (==) Matched fglrx as autoconfigured driver 0
[ 35.579] (==) Matched fglrx as autoconfigured driver 2
[ 35.579] (II) LoadModule: "fglrx"
[ 35.737] (WW) Warning, couldn't open module fglrx
[ 35.738] (II) UnloadModule: "fglrx"
[ 35.738] (II) Unloading fglrx
[ 35.738] (EE) Failed to load module "fglrx" (module does not exist, 0)
[ 35.808] (II) LoadModule: "radeon"
[ 35.809] (II) Loading /usr/lib/
[ 35.954] (II) Module radeon: vendor="X.Org Foundation"
[ 36.010] (==) Matched fglrx as autoconfigured driver 0
[ 36.010] (==) Matched fglrx as autoconfigured driver 2
[ 36.010] (II) LoadModule: "fglrx"
[ 36.011] (WW) Warning, couldn't open module fglrx
[ 36.011] (II) UnloadModule: "fglrx"
[ 36.011] (II) Unloading fglrx
[ 36.011] (EE) Failed to load module "fglrx" (module does not exist, 0)
[ 36.012] (II) Failed to load module "modesetting" (already loaded, 0)
[ 36.012] (II) Failed to load module "fbdev" (already loaded, 0)
[ 36.013] (II) Failed to load module "vesa" (already loaded, 0)
[ 36.029] (II) VESA: driver for VESA chipsets: vesa
[ 36.089] (WW) Falling back to old probe method for modesetting
[ 36.173] (WW) Falling back to old probe method for vesa
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.173] (II) UnloadModule: "radeon"
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.173] (II) UnloadModule: "radeon"
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.173] (II) UnloadModule: "radeon"
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.173] (II) UnloadModule: "radeon"
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.173] (EE) Screen 0 deleted because of no matching config section.
[ 36.174] (II) FBDEV(0): hardware: VESA VGA (video memory: 4224kB)
[ 36.365] (II) UnloadModule: "radeon"
[ 36.366] (EE) FBDEV(0): FBIOBLANK: Invalid argument
[ 36.464] (II) AIGLX: Screen 0 is not DRI2 capable
[ 36.464] (EE) AIGLX: reverting to software rendering
[ 38.739] (II) AIGLX: Loaded and initialized swrast
[ 38.739] (II) GLX: Initialized DRISWRAST GL provider for screen 0
[ 39.183] (WW) evdev: Logitech Unifying Device. Wireless PID:4026: ignoring absolute axes.
[ 39.283] (EE) FBDEV(0): FBIOBLANK: Invalid argument
[ 91.530] (EE) FBDEV(0): FBIOBLANK: Invalid argument
[ 91.650] (EE) FBDEV(0): FBIOBLANK: Invalid argument
Release Date: 08/05/2013
Product Name: SATELLITE M50D-A
Serial Number: 9D015327K
Product Name: ZEMAE
Serial Number: *
Serial Number: *
Serial Number: A1_SerialNum0
Serial Number: 4014CE9A
Serial Number: Not Specified
cat: /etc/X11/xorg.conf: No such file or directory
bash: /usr/lib/
Support status summary of 'tomas':
You have 355 packages (12.5%) supported until Februar 2015 (9m)
You have 76 packages (2.7%) supported until Mai 2017 (3y)
You have 4 packages (0.1%) supported until August 2015 (9m)
You have 2181 packages (76.8%) supported until Mai 2019 (5y)
You have 45 packages (1.6%) that can not/no-longer be downloaded
You have 179 packages (6.3%) that are unsupported
Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
ctr 13049 1
ccm 17773 1
rfcomm 69160 12
bnep 19624 2
arc4 12608 2
ath3k 13318 0
ath9k 164164 0
btusb 32412 0
ath9k_common 13551 1 ath9k
ath9k_hw 453856 2 ath9k_common,ath9k
bluetooth 391136 23 bnep,ath3k,
ath 28698 3 ath9k_common,
mac80211 630653 1 ath9k
snd_hda_
nfsd 280289 2
snd_hda_codec_hdmi 46368 1
auth_rpcgss 59338 1 nfsd
snd_hda_intel 56451 10
nfs_acl 12837 1 nfsd
cfg80211 484040 3 ath,ath9k,mac80211
snd_hda_codec 192906 3 snd_hda_
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102099 3 snd_hda_
nfs 236501 0
amd_freq_
snd_page_alloc 18710 2 snd_pcm,
kvm_amd 59987 0
lockd 93977 2 nfs,nfsd
snd_seq_midi 13324 0
kvm 451729 1 kvm_amd
snd_seq_midi_event 14899 1 snd_seq_midi
sunrpc 289260 6 nfs,nfsd,
snd_rawmidi 30144 1 snd_seq_midi
snd_seq 61560 2 snd_seq_
fscache 63988 1 nfs
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
ghash_clmulni_intel 13216 0
snd_seq_device 14497 3 snd_seq,
aesni_intel 55624 2
aes_x86_64 17131 1 aesni_intel
lrw 13286 1 aesni_intel
gf128mul 14951 1 lrw
glue_helper 13990 1 aesni_intel
ablk_helper 13597 1 aesni_intel
joydev 17381 0
snd_timer 29482 2 snd_pcm,snd_seq
snd 69322 31 snd_hda_
cryptd 20359 3 ghash_clmulni_
soundcore 12680 1 snd
serio_raw 13462 0
edac_core 62291 0
toshiba_acpi 22901 0
sparse_keymap 13948 1 toshiba_acpi
wmi 19177 1 toshiba_acpi
fam15h_power 13119 0
edac_mce_amd 22617 0
i2c_piix4 22155 0
k10temp 13126 0
toshiba_bluetooth 12852 0
mac_hid 13205 0
parport_pc 32701 0
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
hid_logitech_dj 18581 0
usbhid 52659 0
hid 106148 3 usbhid,
radeon 1522640 0
i2c_algo_bit 13413 1 radeon
ttm 85150 1 radeon
psmouse 106714 0
drm_kms_helper 55071 1 radeon
ahci 25819 3
drm 303102 3 ttm,drm_
libahci 32716 1 ahci
r8169 67581 0
mii 13934 1 r8169
video 19476 0
Question information
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- Status:
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- For:
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- Assignee:
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- Solved by:
- Tomas Van Verrewegen
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