Viruses that are causing problems & unable to be deleted

Asked by 908423-p

I tried reinstalling Ubuntu many times to remove these viruses. I found them with clamtk 5.10 (using the latest virus definitions) and it detected those viruses. I am unable to delete them or quarantine them, but when I used clamtk's analysis feature, the details it showed were questionable. These files are PUAs. Can I get more details on these viruses? I want to see information from other people to know for sure if these viruses are truly a threat and ways to deal with them if they are a threat. Thank you for any information and/or advice.

All the viruses were located in the same folder.

Location

/usr/lib/shim

Names+Information

MokManager.efi.signed
vendors- TotalDefense, NANO-Antivirus, Microsoft, MacAfee-GW-Edition, AntiVir

shim.efi
vendors- Comodo, MacAfee-GW-Edition, Microsoft, TheHacker, TotalDefense

shim.efi.signed
vendors- Ad-Aware, GData, AegisLab, CMC, Emsisoft

ps
I tried reinstalling Ubuntu many times and these viruses were never removed.

Side question
If I send files between this computer and another computer (using a flash drive) that has windows on it, can these viruses spread to my windows machine? The files I wanted to put on my windows computer are video files that I downloaded using Video Download Helper.

___________________________________________________

Additional Information & Questions in Response to Answers-

1. Vanamali (vanamalishastry)

Results from Terminal

ryan@VavlaPC-laptop:~$ lsb_release
No LSB modules are available.
ryan@VavlaPC-laptop:~$ uname -a
Linux VavlaPC-laptop 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
ryan@VavlaPC-laptop:~$

I entered what you told me to type in the terminal. Did you give me complete commands? If not, can you type the commands from start to finish? (I am not good at remembering computer commands, so I only use them when I have complete instructions.) Ths is what showed up when I pasted thosw two commands in the terminal. What is the command for clamtk that you were talking about?

I don't think those files were there from the start. At first I thought those files came from the video download helper addon, but they showed up before I even installed it ( this happened after I reinstalled ubuntu, but it was not the first time I ever used vdh). The clamtk was unable to find it at first even though I set it to find those types of files. Then out of nowhere, it found these three files. The latest version of vdh messed with my computer before, but the ones that worked with firefox v31 and below never gave me any trouble. Plus these files were not the original problem. I managed to fix the original problem, but this new problem cropped up when I reinstalled Ubuntu on my computer. The original problem was that the latest version of VDH was putting an infected entry along side the entries that were from the sites I visited. I solved it by making Firefox stop putting entries on my computer. The entries were alongside the Cache.

I am using Ubuntu 14.04 LTS
For ClamTK (latest version is currently 5.11)
a. Download the latest release from the developer website (Link to that website is in the Software Center)
b. Install ClamTK using Software Center
c. Make sure the checkboxes in the settings are all checked
d. Set the updates to be installed manually using the update assistant.
e. Restart the computer (I tried to get the updates without restarting the computer before, but that made getting the updates take longer. Thinking back on it, the updates never showed up at all unless I restarted my computer.)
f. Get the updates (at first clamtk will look like it is not responding, but all I did was wait and the updates eventually downloaded). After that first update, the download speed of the updates (from the second download and on) increased with each download untill getting the updates became simple and quick. Thats how it is for me at least. I think it depends on the speed of your internet and the speed of your computer.

Icon definitions for update feature in ClamTK 5.10 and earlier releases
Green Check- New updates
Black X- Updates are current
Red sphere with white minus sign- Unknown/Unable to connect to server

ClamTK recently revealed a new version of its software. What I described is how I set up ClamTK 5.10. The new version has some changes in it's interface. (so far only the update feature was changed) It may be a little bit different then version 5.10. I upgraded to version 5.11, but it was already set up thanks to 5.10. For me to discover how to set up 5.11, I will need to reinstall Ubuntu again. In my opinion, I think it won't be any different when it comes to how you set it up. I looked at the update feature and I think the only thing that was changed was that this feature was simplified for easier use. For example, 5.10 and below has those icons that I described above and it showed both the updates that were already installed and when new updates are ready for download. 5.11 only showes the installed updates and the icons were removed. Little changes in software could make major parts of the software run differently, BUT I think it will still work the same when it comes to setting ClamTK up.

Using ClamTK requires it's users to have alot of patience.
I'll bet the next few releases will have major changes done to them just like the update feature did.

2. Manfred Hampl (m-hampl)

Is it enough if only ClamTK thinks those files are viruses to be eligible to upload these files to the site you mentioned? If not, what are the requirements for uploading those files to that site? I don't think there are any other antivirus programs for linux that are completely free, able to find viruses, and remove the viruses. I don't want to install programs without knowing more information about them.

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Revision history for this message
Vanamali (vanamalishastry) said :
#1

Please provide the output of the following commands:

lsb_release
uname -a

Also, can you provide the output generated by clamtk which led you to believe that those are viruses?

About shim.efi please refer the following url https://wiki.ubuntu.com/SecurityTeam/SecureBoot .

About shim and MokManager.efi.signed (Secure Boot in general) please refer http://www.rodsbooks.com/efi-bootloaders/secureboot.html .

From the above links it must be clear that those files are necessary to boot into Secure Boot enabled machines. Hence you are finding them in each install of the OS.

Revision history for this message
Vanamali (vanamalishastry) said :
#2

Which release of Ubuntu are you using? How did you run Clamtk?

Revision history for this message
Manfred Hampl (m-hampl) said :
#3

You could use https://www.virustotal.com to upload the file(s) in question for verification if they are flagged as virus by a set of different virus scanners.

Revision history for this message
Vanamali (vanamalishastry) said :
#4

Thank you for the information explaining how you installed ClamTK and the various versions of it. Now, can you please run the software, copy the output (If it is not possible to copy the output you can take a screenshot and upload it to any of the image sharing sites like instagram, imgur, etc and post the link here) and paste it as a comment here?

This part is very much essential because: The files you mentioned earlier form a critical part of the OS. If you had browsed through the links which I provided earlier you'd have noticed that booting into a Secure Boot enabled machine requires softwares which are signed using an encryption key. ("Secure Boot, though, is designed to add a layer of protection to the pre-boot process. With Secure Boot active, the firmware checks for the presence of a cryptographic signature on any EFI program that it executes. If the cryptographic signature is absent, doesn't correspond to a key held in the computer's NVRAM, or is blacklisted in the NVRAM, the firmware refuses to execute the program") Shim is one such software that allows one to boot into a Secure Boot enabled machine legally. If your antivirus software is complaining about this file, it MIGHT be a serious issue. To know if the issue is really as serious as it appears or if it is only a simple "warning" or a false detection, one needs to look at the output of the antivirus scan. Since we do not have access to your computer, you'll have to give us the output generated by ClamTK.

Another piece: Please provide the information in the form of comments. Do NOT edit the summary of the question. Please use the "message box" to provide the information or add any comments.

Revision history for this message
908423-p (908423-p) said :
#5

Sorry. I just wanted to know more details about the software before I use it. what do I click when I enter the site
https://wiki.ubuntu.com/SecurityTeam/SecureBoot

Revision history for this message
908423-p (908423-p) said :
#6

Can you give me step by step instructions on what to do and how to use those sites?

https://wiki.ubuntu.com/SecurityTeam/SecureBoot

http://www.rodsbooks.com/efi-bootloaders/secureboot.html

Revision history for this message
908423-p (908423-p) said :
#7

I placed the photo of clamtk into a YouTube video. It is currently being processed. I labeled it "problems with Ubuntu Linux". The channel name is VavlaProductions.

Revision history for this message
908423-p (908423-p) said :
#8

SIDE QUESTION

If I send video files from my Linux computer to my windows computer using a flash drive, will the flash drive infect my windows computer?

Revision history for this message
908423-p (908423-p) said :
#9

Can the "Assisted Secure Boot VM setup" section from
https://wiki.ubuntu.com/SecurityTeam/SecureBoot
Help with my problem? If not, which part can help me?

Revision history for this message
Vanamali (vanamalishastry) said :
#10

I saw your video. The output shows three files classified as PUA - Potentially Unwanted Applications (For more information on these see http://www.clamav.net/doc/pua.html). The files listed by ClamTK are executable files. These files were created using some kind of runtime packers. Since similar runtime packers can be used to package malwares, ClamAV is designed to flag such files as PUAs.

Apparently (from https://answers.launchpad.net/ubuntu/+question/246322 and http://askubuntu.com/questions/488649/clamav-finding-threat-in-steam-file) ClamTK shows many such PUAs. Going through the discussions in the ClamTK forum (http://forums.clamwin.com/viewtopic.php?p=15591#15587) you can see that these PUA detections can be safely ignored.

Those links given earlier were only for your reference.

There is no need to panic or modify your system configuration for this. One thing you can possibly do is to turn off PUA detection in the settings (Preferences -> Scanner).

Revision history for this message
908423-p (908423-p) said :
#11

SIDE QUESTION

I reinstalled Ubuntu many times on my computer in attempts to remove those files. Before each time I installed Ubuntu, I used the partition manager from the installation of an open source operating system called "Haiku OS" to delete the partitions on my hard drive. Unfortunately, those files seemed like they were gone at first, but they cropped up again out of nowhere. All I did to the computer before they showed up was installing the Ubuntu updates. This never happened before until now. Those files made small features in the OS on my computer go crazy when those files were on the hard drive. I think this started when I plugged in an old external hard drive that I have not touched in a few years.

I have an old version of a hard drive cloning software that I got back in 2010. Its called "acronis true image home 2010 pc backup & recovery". In the privacy tools, it says, "system cleaning and reliable data destruction of files, partitions, or volumes provide additional security at no added cost"

Can this feature wipe every last bit of data and keep those files from showing up again?

Revision history for this message
Vanamali (vanamalishastry) said :
#12

1) They do not crop up from nowhere. They are installed as a part of the system because they are very much essential for the system to boot.

2) Which features go crazy? What exactly do they do?

3) How did you get the installation file? CD/DVD or internet (.iso)?

Revision history for this message
908423-p (908423-p) said :
#13

When I plugged in flash drive into my computer that has Ubuntu on it, put some of my data on the flash drive, and plugged that flash drive into my older netbook that has windows xp on it, I used the free version of avg anti virus to scan the computer and it found something. It was a type of malware. To make it more crazy, those three files that were on Ubuntu were not on that flash drive. Plus the files I put on that flash drive were unrelated to the files that ClamTK found. I think those three files may be infecting other data that I wanted to copy to other computers.

Revision history for this message
908423-p (908423-p) said :
#14

On the computer with Ubuntu on it, the title bar on the Firefox window changed into another language while everything else stayed in English. This happened, then I closed the window, opened it again and it switched back to English without messing with any of it's settings.

Revision history for this message
908423-p (908423-p) said :
#15

Both the haiku OS and Ubuntu were ISO files from both of their official sites.

Revision history for this message
908423-p (908423-p) said :
#16

I used Ubuntu and ClamTK for a long time and this is the first time these types of problems are happening. I am currently using Ubuntu 14.04 LTS. I have been using it since it was first released and these problems showed up for the first time recently. Can Ubuntu updates cause this? If not, then what could the problem be? Everything I do on my computer are things that I have been doing for years and never had any problems with anything.

Revision history for this message
908423-p (908423-p) said :
#17

I have geek squad tech support, but they don't support Linux. When I get a chance I'll ask them to scan my computer that has windows xp. If something comes up, then it must be those files from my Ubuntu computer. The only things that I did other then the thing with the flash drive, was installing windows xp updates and getting some antivirus software running on my computer. If geek squad finds other viruses then it would have to be those files in my Ubuntu computer. I can't think of anything else that could cause it.

Revision history for this message
Manfred Hampl (m-hampl) said :
#18

You have to be aware that there are two potential errors in any antivirus program:
1. A program might miss to detect a virus
2. A program that does not contain a virus might be falsely flagged as virus.

https://www.virustotal.com uses several dozens of different virus scanners on a file that you upload. If a file is flagged as virus by just one scanner, then this is most probably just a false positive.

I recommend that you try uploading one of the suspected files and check the results.

Virus scanners usually are operating system independent in the sense that a virus for Windows would also be detected by a virus scanner for Linux and the other way round.

Revision history for this message
908423-p (908423-p) said :
#19

Sorry vanamali. You are probably right. I plugged in my flash drive in my netbook again and scanned my computer again. I even searched for that same file manually. That same virus was nowhere to be found.

Manfred hampl, I don't have enough time now, but when I get a chance I'll upload those files to virus total.com

Question for manfred hampl

Is virus total.com free?

Revision history for this message
908423-p (908423-p) said :
#20

I scanned the three files with the virus total website. It showed 0 results. Does that mean that those files are clean for sure?

Revision history for this message
908423-p (908423-p) said :
#21

Sorry about all the trouble. Unless I am told everything in detail, I misunderstand things. Virus total scanned those three files and showed 0 results. I think that means they are clean, but I want to hear that answer from you since your better with Linux than I am.

Revision history for this message
Manfred Hampl (m-hampl) said :
#22

Re: "I scanned the three files with the virus total website. It showed 0 results. Does that mean that those files are clean for sure?"

There can never be a 100% certainty, but a result of 0 on virustotal means that none of the 50 scanners in use on that site finds any of the known virus patterns in these files. You can be assured that what you got was a false positive, i.e. a file wrongly flagged as suspicious.

Revision history for this message
908423-p (908423-p) said :
#23

The only abnormal thing that my computer did since those files showed up, was that the volume icon on the top right of the screen did not show until I adjusted the volume levels. Everything else acted normal.

Revision history for this message
908423-p (908423-p) said :
#24

What I described on my last message is my computer's current condition. when I talked about other things that might have been caused by those files were from before the last time I installed Ubuntu.

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