Ubuntu

Video driver is not working in this Samsung any more

Asked by Lynne Stevens

Seems the e-mail about a problem between samsung and the way Ubuntu boots is still there and I got a reply back from Samsung and they do not have a update for CMOS
this is their reply
We understand that you are having difficulty with your laptop screen going blank. We apologize for the inconvenience, and would be happy to assist you.

We understand that you would like to find an update to keep the screen from going blank. This kind of update isn’t available in our records. We suggest performing the most common of troubleshooting steps, the process of updating windows is as follows:

Go to the Windows 8 Start screen (the one with the square tiles)
Type “control” (its not necessary to click anywhere Win 8 should search automatically)
Click Control Panel.
Click Category in blue at the top right. Select Large Icons.
At the bottom of the list is Windows Updates. Click Windows Updates.
I have replied withI do not have windows as a O/S on this computer I have Linux ( Ubuntu 13.04 ) It came with windows 7 I erased it completley and installed 12.10 where the problem began . . Sreen dims AND WILL BO BLANK IF YOU do not move the mouse or type something The screen save is working If I preview it it works and the dim before using screen save is un checked
It is a NP300E5C AO6US with 8 gig of ram DDR3

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actionparsnip (andrew-woodhead666) said : 		#1

What screensaver app are you using?
Are there any bugs reported?

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Lynne Stevens (jackie40d) said : 		#2

Its the Xscreensaver And some one sent back a reply about someting to do with EUI or EIU something that Samsung knows about or so thay said . .And so far no bugs that I know of or have seen a answer to . . I have the dim screen box UN checked and the screen saver is set to 25 minutes ( so I can walk into the kitchen and come back with coffee ) . . I have searched Package manager for IBM drivers and video drivers plus video and added the x-org ibm driver the package manager also added 2 other things and it still does it . . This is my christmas present to my self NEWER LAPTOP actually it is a 64 bit computer

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actionparsnip (andrew-woodhead666) said : 		#3

I suggest you report a bug

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