b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 6, Type 5, Revision 1) -> Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01) not working on Dell Inspiron 910 in Ubuntu 9.10

Can you please provide the output of a "lspci -v" so we have a better idea what wireless NIC you have?

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

Regards,

Mark

danielle@danielle-laptop:~$ sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces;
PCI (sysfs)
  *-network
       description: Network controller
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:17 memory:f0200000-f0203fff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: eth0
       version: 02
       serial: 00:21:70:c4:92:35
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.103 latency=0 link=yes multicast=yes port=MII speed=100MB/s
       resources: irq:27 ioport:2000(size=256) memory:f0610000-f0610fff(prefetchable) memory:f0600000-f060ffff(prefetchable) memory:f0620000-f063ffff(prefetchable)
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

danielle@danielle-laptop:~$ cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a;
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.10
DISTRIB_CODENAME=karmic
DISTRIB_DESCRIPTION="Ubuntu 9.10"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 02)
02:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2382]
02:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2381]
02:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2383]
03:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 064e:a118 Suyin Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=========================================================
                                  system Inspiron 910
/0 bus CN0J14
/0/1 memory 100KiB BIOS
/0/5 processor Intel(R) Atom(TM) CPU N270 @ 1.6
/0/5/6 memory 32KiB L1 cache
/0/5/7 memory 512KiB L2 cache
/0/5/0.1 processor Logical CPU
/0/5/0.2 processor Logical CPU
/0/10 memory 1GiB System Memory
/0/10/0 memory 1GiB SODIMM DDR2 Synchronous 533 M
/0/100 bridge Mobile 945GME Express Memory Contr
/0/100/2 display Mobile 945GME Express Integrated G
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML E
/0/100/1b multimedia 82801G (ICH7 Family) High Definiti
/0/100/1c bridge 82801G (ICH7 Family) PCI Express P
/0/100/1c/0 generic SD/MMC Host Controller
/0/100/1c/0.2 generic Standard SD Host Controller
/0/100/1c/0.3 generic MS Host Controller
/0/100/1c.1 bridge 82801G (ICH7 Family) PCI Express P
/0/100/1c.1/0 network BCM4312 802.11b/g
/0/100/1c.2 bridge 82801G (ICH7 Family) PCI Express P
/0/100/1c.2/0 eth0 network RTL8101E/RTL8102E PCI Express Fast
/0/100/1d bus 82801G (ICH7 Family) USB UHCI Cont
/0/100/1d.1 bus 82801G (ICH7 Family) USB UHCI Cont
/0/100/1d.2 bus 82801G (ICH7 Family) USB UHCI Cont
/0/100/1d.3 bus 82801G (ICH7 Family) USB UHCI Cont
/0/100/1d.7 bus 82801G (ICH7 Family) USB2 EHCI Con
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Br
/0/100/1f.1 scsi0 storage 82801G (ICH7 Family) IDE Controlle
/0/100/1f.1/0.0.0 /dev/sda disk 15GB STEC PATA 16GB
/0/100/1f.1/0.0.0/1 /dev/sda1 volume 13GiB EXT4 volume
/0/100/1f.1/0.0.0/2 /dev/sda2 volume 666MiB Extended partition
/0/100/1f.1/0.0.0/2/5 /dev/sda5 volume 666MiB Linux swap / Solaris partit
/0/100/1f.3 bus 82801G (ICH7 Family) SMBus Control
/1 power Dell
Linux danielle-laptop 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux
danielle@danielle-laptop:~$ dmesg | grep ound; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43;
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 0.000000] found SMP MP-table at [c00f7fa0] f7fa0
[ 0.273510] ACPI: No dock devices found.
[ 0.344252] pnp: PnP ACPI: found 11 devices
[ 1.178101] isapnp: No Plug & Play device found
[ 1.208264] hub 1-0:1.0: USB hub found
[ 1.208909] hub 2-0:1.0: USB hub found
[ 1.209415] hub 3-0:1.0: USB hub found
[ 1.209890] hub 4-0:1.0: USB hub found
[ 1.210444] hub 5-0:1.0: USB hub found
[ 1.247032] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.253241] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.064349] ssb: Sonics Silicon Backplane found on PCI device 0000:03:00.0
[ 7.405714] sdhci-pci 0000:02:00.0: SDHCI controller found [197b:2382] (rev 0)
[ 7.406114] sdhci-pci 0000:02:00.2: SDHCI controller found [197b:2381] (rev 0)
[ 7.410706] lp: driver loaded but no devices found
[ 7.729209] uvcvideo: Found UVC 1.00 device Integrated Webcam (064e:a118)
[ 7.786744] dell-wmi: No known WMI GUID found
[ 8.074000] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 3827.960312] Modules linked in: binfmt_misc ppdev snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss snd_seq_midi snd_rawmidi joydev snd_seq_midi_event iptable_filter ip_tables b43 x_tables snd_seq mac80211 dell_wmi snd_timer jmb38x_ms uvcvideo videodev snd_seq_device psmouse compal_laptop cfg80211 v4l1_compat snd dcdbas soundcore sdhci_pci serio_raw sdhci memstick lp led_class snd_page_alloc parport fbcon tileblit font bitblit softcursor ssb r8169 mii i915 drm i2c_algo_bit intel_agp agpgart video output
[ 1.976400] eth0: RTL8102e at 0xf80fe000, 00:21:70:c4:92:35, XID 24a00000 IRQ 27
[ 11.536381] r8169: eth0: link down
[ 11.537090] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 1706.153557] r8169: eth0: link down
[ 1706.154159] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 2725.774219] r8169: eth0: link down
[ 2725.774869] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 3830.310890] r8169: eth0: link down
[ 3830.311491] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 6019.058877] r8169: eth0: link down
[ 6019.059500] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 6456.078558] r8169: eth0: link down
[ 6456.079178] ADDRCONF(NETDEV_UP): eth0: link is not ready
[10011.247650] r8169: eth0: link down
[10011.248318] ADDRCONF(NETDEV_UP): eth0: link is not ready
[10081.590355] r8169: eth0: link up
[10081.591188] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[10092.544137] eth0: no IPv6 routers present
[ 1.247024] device-mapper: multipath: version 1.1.0 loaded
[ 1.247032] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 3827.960404] [<c014518d>] warn_slowpath_common+0x6d/0xa0
[ 3827.960474] [<c01451d5>] warn_slowpath_null+0x15/0x20
[ 1.991429] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 1.991454] b43-pci-bridge 0000:03:00.0: setting latency timer to 64
[ 8.074000] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 8.117308] b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 6, Type 5, Revision 1)
[ 8.117376] b43: probe of ssb0:0 failed with error -95
[ 1703.689243] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[ 1705.184193] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0xf (was 0x100, writing 0x10b)
[ 1705.184263] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x4 (was 0x4, writing 0xf0200004)
[ 1705.184283] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x3 (was 0x0, writing 0x10)
[ 1705.184307] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100006)
[ 1705.474171] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 2723.193375] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[ 2724.780180] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0xf (was 0x100, writing 0x10b)
[ 2724.780250] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x4 (was 0x4, writing 0xf0200004)
[ 2724.780269] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x3 (was 0x0, writing 0x10)
[ 2724.780293] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100006)
[ 2725.070052] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 3827.796601] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[ 3827.960312] Modules linked in: binfmt_misc ppdev snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss snd_seq_midi snd_rawmidi joydev snd_seq_midi_event iptable_filter ip_tables b43 x_tables snd_seq mac80211 dell_wmi snd_timer jmb38x_ms uvcvideo videodev snd_seq_device psmouse compal_laptop cfg80211 v4l1_compat snd dcdbas soundcore sdhci_pci serio_raw sdhci memstick lp led_class snd_page_alloc parport fbcon tileblit font bitblit softcursor ssb r8169 mii i915 drm i2c_algo_bit intel_agp agpgart video output
[ 3828.248255] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100002, writing 0x100006)
[ 3829.195106] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 6016.888840] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[ 6017.233247] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100002, writing 0x100006)
[ 6018.193111] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 6453.884302] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[ 6454.216492] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100002, writing 0x100006)
[ 6455.196110] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[10008.978369] b43-pci-bridge 0000:03:00.0: PCI INT A disabled
[10009.313278] b43-pci-bridge 0000:03:00.0: restoring config space at offset 0x1 (was 0x100002, writing 0x100006)
[10010.187864] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
danielle@danielle-laptop:~$ dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43
[ 0.176392] ACPI: EC: non-query interrupt received, switching to interrupt mode
[ 0.501154] Switched to high resolution mode on CPU 1
[ 0.504018] Switched to high resolution mode on CPU 0
[ 0.784184] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input1
[ 0.784259] ACPI: Lid Switch [LID0]
[ 2.878583] Console: switching to colour frame buffer device 128x37
[ 1705.064032] SMP alternatives: switching to UP code
[ 1705.069949] SMP alternatives: switching to SMP code
[ 1705.169022] Switched to high resolution mode on CPU 1
[ 2724.660039] SMP alternatives: switching to UP code
[ 2724.665957] SMP alternatives: switching to SMP code
[ 2724.765021] Switched to high resolution mode on CPU 1
[ 3828.116036] SMP alternatives: switching to UP code
[ 3828.124021] SMP alternatives: switching to SMP code
[ 3828.220035] Switched to high resolution mode on CPU 1
[ 6017.102154] SMP alternatives: switching to UP code
[ 6017.112017] SMP alternatives: switching to SMP code
[ 6017.208037] Switched to high resolution mode on CPU 1
[ 6454.086236] SMP alternatives: switching to UP code
[ 6454.096019] SMP alternatives: switching to SMP code
[ 6454.192033] Switched to high resolution mode on CPU 1
[10009.185609] SMP alternatives: switching to UP code
[10009.192089] SMP alternatives: switching to SMP code
[10009.288035] Switched to high resolution mode on CPU 1
lo no wireless extensions.

eth0 no wireless extensions.

i dont know how to find system specs.

Hi,

You need to install the following Broadcom driver package using aptitude or Synaptic package manager: bcmwl-kernel-source

This will of course require a working wirED Internet connection in Ubuntu. (wired, not wireless)

For example: using the Terminal, you need to run the following commands to install bcmwl-kernel-source:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Then reboot and retest wireless using Network Manager.

A similar explanation can be found at the end of this thread:

https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89142

Regards,

Mark