Ubuntu

most recent 9.10 update clobbered USB, disc burning

Asked by Mathew Hennessy

The update to 9.10 has killed my system's USB and disc burning capability, except for keyboard/mouse . An attached iPod mini is scrolling errors in dmesg, and an attached uvcvideo-compatible webcam is simply not recognized at all regardless of direct-attach or hub port attachment. This wasn't happening prior to the most recent update: things were working quite well.

root@marvin:/etc# uname -a
Linux marvin 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 17:01:44 UTC 2009 x86_64 GNU/Linux
root@marvin:/etc# dmesg|tail
[152082.660150] hub 3-0:1.0: unable to enumerate USB device on port 1
[152085.114989] usb-storage: device scan complete
[152085.170323] hub 1-3:1.0: hub_port_status failed (err = -71)
[152085.434078] usb 1-3.1: reset high speed USB device using ehci_hcd and address 86
[152085.555032] usb 1-3.1: can't restore configuration #1 (error=-32)
[152085.559145] hub 1-3:1.0: hub_port_status failed (err = -71)
[152085.692326] usb 1-3.1: USB disconnect, address 86
[152085.729366] hub 1-3:1.0: hub_port_status failed (err = -71)
[152085.729370] __ratelimit: 4 callbacks suppressed
[152085.729373] hub 1-3:1.0: connect-debounce failed, port 1 disabled

This is on an x58 mobo with core i7 920 CPU.

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Mathew Hennessy (ubuntu-unixslave) said : 		#1

lspci/lsusb output:

root@marvin:/etc# lspci
00:00.0 Host bridge: Intel Corporation 5520/5500/X58 I/O Hub to ESI Port (rev 12)
00:01.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 1 (rev 12)
00:03.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 (rev 12)
00:07.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 7 (rev 12)
00:14.0 PIC: Intel Corporation 5520/5500/X58 I/O Hub System Management Registers (rev 12)
00:14.1 PIC: Intel Corporation 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers (rev 12)
00:14.2 PIC: Intel Corporation 5520/5500/X58 I/O Hub Control Status and RAS Registers (rev 12)
00:14.3 PIC: Intel Corporation 5520/5500/X58 I/O Hub Throttle Registers (rev 12)
00:1a.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
00:1a.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
00:1a.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
00:1a.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 1
00:1c.4 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 5
00:1c.5 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 6
00:1d.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
00:1d.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
00:1d.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
00:1d.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
00:1f.2 RAID bus controller: Intel Corporation 82801 SATA RAID Controller
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
02:00.0 VGA compatible controller: ATI Technologies Inc RV770 [Radeon HD 4870]
02:00.1 Audio device: ATI Technologies Inc HD48x0 audio
05:00.0 IDE interface: JMicron Technology Corp. JMB368 IDE controller
06:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8053 PCI-E Gigabit Ethernet Controller (rev 22)
root@marvin:/etc# lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 003: ID 046d:c01e Logitech, Inc. MX518 Optical Mouse
Bus 005 Device 002: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 005: ID 0ac8:3420 Z-Star Microelectronics Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 020: ID 0543:1169 ViewSonic Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

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Mathew Hennessy (ubuntu-unixslave) said : 		#2

Here's what the camera displayed after I unplugged everything but keyboard/mouse

root@marvin:/etc# dmesg -c
[152657.124331] usb 1-2: new high speed USB device using ehci_hcd and address 100
[152657.298068] usb 1-2: config index 0 descriptor too short (expected 797, got 9)
[152657.298070] usb 1-2: config 1 has 0 interfaces, different from the descriptor's value: 4
[152657.307049] usb 1-2: string descriptor 0 read error: -71
[152657.307104] usb 1-2: configuration #1 chosen from 1 choice
[152657.311665] usb 1-2: can't set config #1, error -71
[152657.850825] usb 3-1: new full speed USB device using uhci_hcd and address 10
[152658.389614] usb 3-1: device not accepting address 10, error -71
[152658.509350] usb 3-1: new full speed USB device using uhci_hcd and address 11
[152658.639061] usb 3-1: device descriptor read/64, error -71
[152658.878535] usb 3-1: device descriptor read/64, error -71
[152659.111766] usb 3-1: new full speed USB device using uhci_hcd and address 12
[152659.527072] usb 3-1: device not accepting address 12, error -71
[152659.646798] usb 3-1: new full speed USB device using uhci_hcd and address 13
[152660.065866] usb 3-1: device not accepting address 13, error -71
[152660.065881] hub 3-0:1.0: unable to enumerate USB device on port 1

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Seth Arnold (seth-arnold) said : 		#3

I think you should file a bug report; you've got sufficient details here that I think you're beyond a simple "ask a question".. :)

I've got a nearly identical setup: x58, i7 920, Linux haig 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 17:01:44 UTC 2009 x86_64 GNU/Linux

I have to admit that my USB uses are pretty small: I think I used this kernel for copying a ton of data off USB mass storage devices, and I have probably used this kernel to do -something- to my Sony Reader. I can read all the photos on my Blackberry just fine.

Good luck.

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