My friend Ken's printer is recognized by Ubuntu when he "adds printer". It shows up in the list. It seemingly is added. It shows up in print dialogues. But nothing prints.
A dual boot system, the printer works on that other side. I'd rather keep Ken away from that other side. Please help.
Randy
Here's some terminal output from troubleshooting I tried.
kdtomilson@kdtomilson-OptiPlex-760:~$ lsmod | grep usb
usblp 22901 0
usbhid 52616 0
usb_storage 66545 2 uas
snd_usb_audio 166432 1
hid 110426 2 hid_generic,usbhid
snd_usbmidi_lib 29895 1 snd_usb_audio
snd_hwdep 17698 2 snd_usb_audio,snd_hda_codec
snd_pcm 104112 4 snd_usb_audio,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_rawmidi 31463 2 snd_usbmidi_lib,snd_seq_midi
snd 79562 20 snd_usb_audio,snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_hda_codec_analog
kdtomilson@kdtomilson-OptiPlex-760:~$ tail -f /var/log/syslog
Jul 19 19:34:13 kdtomilson-OptiPlex-760 kernel: [ 939.021823] init: upstart-udev-bridge main process ended, respawning
Jul 19 19:34:13 kdtomilson-OptiPlex-760 kernel: [ 939.021945] init: upstart-file-bridge main process (5071) terminated with status 1
Jul 19 19:34:13 kdtomilson-OptiPlex-760 kernel: [ 939.021954] init: upstart-file-bridge main process ended, respawning
Jul 19 19:34:13 kdtomilson-OptiPlex-760 kernel: [ 939.022034] init: upstart-socket-bridge main process (5073) terminated with status 1
Jul 19 19:34:13 kdtomilson-OptiPlex-760 kernel: [ 939.022043] init: upstart-socket-bridge main process ended, respawning
Jul 19 19:34:33 kdtomilson-OptiPlex-760 dbus[649]: [system] Reloaded configuration
Jul 19 19:34:37 kdtomilson-OptiPlex-760 AptDaemon.Worker: INFO: Finished transaction /org/debian/apt/transaction/73da86b6d33243c28b5401c794dffa57
Jul 19 19:41:44 kdtomilson-OptiPlex-760 kernel: [ 1390.688180] usb 4-1: USB disconnect, device number 2
Jul 19 19:41:44 kdtomilson-OptiPlex-760 kernel: [ 1390.688347] usblp0: removed
Jul 19 19:41:45 kdtomilson-OptiPlex-760 udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.1/usb4/4-1
Jul 19 19:44:12 kdtomilson-OptiPlex-760 kernel: [ 1538.428077] usb 8-2: new full-speed USB device number 2 using uhci_hcd
Jul 19 19:44:12 kdtomilson-OptiPlex-760 kernel: [ 1538.592123] usb 8-2: New USB device found, idVendor=04f9, idProduct=01e6
Jul 19 19:44:12 kdtomilson-OptiPlex-760 kernel: [ 1538.592128] usb 8-2: New USB device strings: Mfr=0, Product=0, SerialNumber=3
Jul 19 19:44:12 kdtomilson-OptiPlex-760 kernel: [ 1538.592131] usb 8-2: SerialNumber: 000D8N216359
Jul 19 19:44:12 kdtomilson-OptiPlex-760 kernel: [ 1538.601413] usblp 8-2:1.0: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x04F9 pid 0x01E6
Jul 19 19:44:12 kdtomilson-OptiPlex-760 mtp-probe: checking bus 8, device 2: "/sys/devices/pci0000:00/0000:00:1d.2/usb8/8-2"
Jul 19 19:44:12 kdtomilson-OptiPlex-760 mtp-probe: bus: 8, device: 2 was not an MTP device
Jul 19 19:44:12 kdtomilson-OptiPlex-760 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.2/usb8/8-2
Jul 19 19:44:12 kdtomilson-OptiPlex-760 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.2/usb8/8-2
Jul 19 19:44:12 kdtomilson-OptiPlex-760 udev-configure-printer: MFG:Brother MDL:MFC-7440N SERN:- serial:000D8N216359
Jul 19 19:44:14 kdtomilson-OptiPlex-760 kernel: [ 1539.714524] usblp0: removed
Jul 19 19:44:14 kdtomilson-OptiPlex-760 kernel: [ 1539.736144] usblp 8-2:1.0: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x04F9 pid 0x01E6
Jul 19 19:44:14 kdtomilson-OptiPlex-760 hp[5560]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jul 19 19:44:14 kdtomilson-OptiPlex-760 python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jul 19 19:44:14 kdtomilson-OptiPlex-760 udev-configure-printer: URI contains USB serial number
Jul 19 19:44:14 kdtomilson-OptiPlex-760 udev-configure-printer: URI match: usb://Brother/MFC-7440N?serial=000D8N216359
Jul 19 19:44:14 kdtomilson-OptiPlex-760 udev-configure-printer: URI of detected printer: usb://Brother/MFC-7440N?serial=000D8N216359, normalized: brother mfc 7440n serial 000d8n216359
Jul 19 19:44:14 kdtomilson-OptiPlex-760 udev-configure-printer: URI of print queue: usb://Brother/MFC-7440N?serial=000D8N216359, normalized: brother mfc 7440n serial 000d8n216359
Jul 19 19:44:14 kdtomilson-OptiPlex-760 udev-configure-printer: Queue ipp://localhost:631/printers/Brother-MFC-7440N has matching device URI
Jul 19 19:44:15 kdtomilson-OptiPlex-760 kernel: [ 1541.038849] usb 2-2: USB disconnect, device number 2
Jul 19 19:44:15 kdtomilson-OptiPlex-760 kernel: [ 1541.040540] sd 6:0:0:0: [sdb] Synchronizing SCSI cache
Jul 19 19:44:15 kdtomilson-OptiPlex-760 kernel: [ 1541.040577] sd 6:0:0:0: [sdb]
Jul 19 19:44:15 kdtomilson-OptiPlex-760 kernel: [ 1541.040580] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
Jul 19 19:44:15 kdtomilson-OptiPlex-760 udisksd[2010]: Cleaning up mount point /media/kdtomilson/Expansion Drive (device 8:17 no longer exist)
Jul 19 19:44:15 kdtomilson-OptiPlex-760 ntfs-3g[2039]: Unmounting /dev/sdb1 (Expansion Drive)
Jul 19 19:44:15 kdtomilson-OptiPlex-760 ntfs-3g[2039]: Failed to sync device /dev/sdb1: No such device
Jul 19 19:44:15 kdtomilson-OptiPlex-760 ntfs-3g[2039]: Failed to close volume /dev/sdb1: No such device
Jul 19 19:44:15 kdtomilson-OptiPlex-760 kernel: [ 1541.424074] usb 2-2: new high-speed USB device number 4 using ehci-pci
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909109] usb 2-2: New USB device found, idVendor=0bc2, idProduct=2300
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909113] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909116] usb 2-2: Product: Portable
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909119] usb 2-2: Manufacturer: Seagate
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909121] usb 2-2: SerialNumber: 2GH2LXTX
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909398] usb-storage 2-2:1.0: USB Mass Storage device detected
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.909975] usb-storage 2-2:1.0: Quirks match for vid 0bc2 pid 2300: 200000
Jul 19 19:44:19 kdtomilson-OptiPlex-760 kernel: [ 1544.910009] scsi7 : usb-storage 2-2:1.0
Jul 19 19:44:19 kdtomilson-OptiPlex-760 mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2"
Jul 19 19:44:19 kdtomilson-OptiPlex-760 mtp-probe: bus: 2, device: 4 was not an MTP device
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.908754] scsi 7:0:0:0: Direct-Access Seagate Portable 0130 PQ: 0 ANSI: 4
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.909085] sd 7:0:0:0: Attached scsi generic sg2 type 0
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.910366] sd 7:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB)
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.911110] sd 7:0:0:0: [sdb] Write Protect is off
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.911114] sd 7:0:0:0: [sdb] Mode Sense: 2f 08 00 00
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.911963] sd 7:0:0:0: [sdb] No Caching mode page found
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.911967] sd 7:0:0:0: [sdb] Assuming drive cache: write back
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1545.975153] sdb: sdb1
Jul 19 19:44:20 kdtomilson-OptiPlex-760 kernel: [ 1546.026369] sd 7:0:0:0: [sdb] Attached SCSI disk
Jul 19 19:44:21 kdtomilson-OptiPlex-760 udisksd[2010]: Mounted /dev/sdb1 at /media/kdtomilson/Expansion Drive on behalf of uid 1000
Jul 19 19:44:21 kdtomilson-OptiPlex-760 ntfs-3g[5605]: Version 2013.1.13AR.1 external FUSE 29
Jul 19 19:44:21 kdtomilson-OptiPlex-760 ntfs-3g[5605]: Mounted /dev/sdb1 (Read-Write, label "Expansion Drive", NTFS 3.1)
Jul 19 19:44:21 kdtomilson-OptiPlex-760 ntfs-3g[5605]: Cmdline options: rw,nosuid,nodev,uhelper=udisks2,uid=1000,gid=1000,dmask=0077,fmask=0177
Jul 19 19:44:21 kdtomilson-OptiPlex-760 ntfs-3g[5605]: Mount options: rw,nosuid,nodev,uhelper=udisks2,allow_other,nonempty,relatime,default_permissions,fsname=/dev/sdb1,blkdev,blksize=4096
Jul 19 19:44:21 kdtomilson-OptiPlex-760 ntfs-3g[5605]: Global ownership and permissions enforced, configuration type 7
^C
kdtomilson@kdtomilson-OptiPlex-760:~$ lsusb
Bus 002 Device 004: ID 0bc2:2300 Seagate RSS LLC Expansion Portable
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 04f9:01e6 Brother Industries, Ltd
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 04f3:0103 Elan Microelectronics Corp. ActiveJet K-2024 Multimedia Keyboard
Bus 003 Device 002: ID 04b3:310c IBM Corp. Wheel Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
kdtomilson@kdtomilson-OptiPlex-760:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Jul 19 19:18 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 4 Jul 19 19:18 /dev/bus/usb/001/005
crw-rw-r-- 1 root root 189, 128 Jul 19 19:18 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 131 Jul 19 19:44 /dev/bus/usb/002/004
crw-rw-r-- 1 root root 189, 256 Jul 19 19:18 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 Jul 19 19:18 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 258 Jul 19 19:18 /dev/bus/usb/003/003
crw-rw-r-- 1 root root 189, 384 Jul 19 19:18 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 Jul 19 19:18 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189, 640 Jul 19 19:18 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189, 768 Jul 19 19:18 /dev/bus/usb/007/001
crw-rw-r-- 1 root root 189, 896 Jul 19 19:18 /dev/bus/usb/008/001
crw-rw-r-- 1 root lp 189, 897 Jul 19 19:44 /dev/bus/usb/008/002
crw-rw---- 1 root lp 180, 0 Jul 19 19:44 /dev/usb/lp0
kdtomilson@kdtomilson-OptiPlex-760:~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for kdtomilson:
GET_DEVICE_ID string:
MFG:Brother;CMD:PJL,HBP;MDL:MFC-7440N;CLS:PRINTER;
kdtomilson@kdtomilson-OptiPlex-760:~$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'
kdtomilson@kdtomilson-OptiPlex-760:~$ lpinfo -v
network http
network lpd
network ipp
network https
network socket
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS4?baud=115200
network ipps
network ipp14
direct usb://Brother/MFC-7440N?serial=000D8N216359
direct hp
network smb
kdtomilson@kdtomilson-OptiPlex-760:~$ ^C
kdtomilson@kdtomilson-OptiPlex-760:~$
