Dell XPS 13 9370 with D6000. Displayports not working
>I've got a new notebook. A Dell XPS 13 with a Universal Dock D6000. I installed the
> DisplayLink driver as requested, but the DP-Ports of the D6000 are still not working.
> I was able to connect the external display with HDMI, but not with neither of the two
> displayports.
>
>What's is going wrong?
Hi again,
I solved it by myself. I installed 17.10 and the displaylink driver and voila, it is working. At least mostly. Now I have the issue of freezing displays. But for that issue, I found a lot of suggestions on the net.
How can I close the request?
Regards
Thomas
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#1 |
May I add that I already contacted dell helpdesk. There help was replacement for the D6000. I tried again and failed again and then they said "We are not able to help you. Ask the community."
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#2 |
root@bebektor2:~# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.4 LTS
Release: 16.04
Codename: xenial
Revision history for this message
|
#3 |
root@bebektor2:~# lshw
bebektor2
description: Laptop
product: XPS 13 9370 (07E6)
vendor: Dell Inc.
serial: 9ZSFZM2
width: 64 bits
capabilities: smbios-3.0 dmi-3.0 vsyscall32
configuration: boot=normal chassis=laptop family=XPS sku=07E6 uuid=44454C4C-
*-core
description: Motherboard
product: 0F6P3V
vendor: Dell Inc.
physical id: 0
version: A00
serial: /9ZSFZM2/
*-firmware
vendor: Dell Inc.
physical id: 0
version: 1.0.2
date: 12/06/2017
size: 64KiB
capacity: 15MiB
*-memory
physical id: 3c
slot: System board or motherboard
size: 16GiB
*-bank:0
slot: System Board Memory
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:1
slot: System Board Memory
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-cache:0
physical id: 40
slot: L1 Cache
size: 256KiB
capacity: 256KiB
*-cache:1
physical id: 41
slot: L2 Cache
size: 1MiB
capacity: 1MiB
*-cache:2
physical id: 42
slot: L3 Cache
size: 8MiB
capacity: 8MiB
*-cpu
product: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
vendor: Intel Corp.
physical id: 43
bus info: cpu@0
version: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
serial: To Be Filled By O.E.M.
slot: U3E1
size: 3342MHz
capacity: 4GHz
width: 64 bits
clock: 100MHz
*-pci
product: Intel Corporation
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 08
width: 32 bits
clock: 33MHz
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
*-generic:0
bus info: pci@0000:00:04.0
width: 64 bits
clock: 33MHz
*-usb
bus info: pci@0000:00:14.0
width: 64 bits
clock: 33MHz
bus info: usb@2
bus info: usb@1
*-generic:1 UNCLAIMED
bus info: pci@0000:00:14.2
width: 64 bits
clock: 33MHz
*-generic:2
bus info: pci@0000:00:15.0
width: 64 bits
clock: 33MHz
*-generic:3
bus info: pci@0000:00:15.1
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:16.0
width: 64 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:1c.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:01:00.0
*-pci:1
bus info: pci@0000:00:1c.2
width: 32 bits
clock: 33MHz
bus info: pci@0000:02:00.0
*-pci:2
bus info: pci@0000:00:1c.4
width: 32 bits
clock: 33MHz
*-pci
bus info: pci@0000:03:00.0
*-pci:3
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:6e:00.0
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-memory UNCLAIMED
bus info: pci@0000:00:1f.2
width: 32 bits
clock: 33MHz (30.3ns)
bus info: pci@0000:00:1f.3
width: 64 bits
clock: 33MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.4
width: 64 bits
clock: 33MHz
*-battery
product: DELL G8VCF6C
vendor: SMP
physical id: 1
version: 01/25/2018
serial: 046B
slot: Sys. Battery Bay
capacity: 51990mWh
*-network:0
description: Ethernet interface
physical id: 2
logical name: enx9cebe87177a9
serial: 9c:eb:e8:71:77:a9
*-network:1 DISABLED
description: Ethernet interface
physical id: 3
logical name: virbr0-nic
serial: 52:54:00:20:f3:09
size: 10Mbit/s
Revision history for this message
|
#4 |
root@bebektor2:~# lsmod
Module Size Used by
xt_CHECKSUM 16384 1
iptable_mangle 16384 1
ipt_MASQUERADE 16384 3
nf_nat_
iptable_nat 16384 1
nf_nat_ipv4 16384 1 iptable_nat
nf_nat 28672 2 nf_nat_
nf_conntrack_ipv4 16384 2
nf_defrag_ipv4 16384 1 nf_conntrack_ipv4
xt_conntrack 16384 1
nf_conntrack 106496 5 nf_nat,
ipt_REJECT 16384 2
nf_reject_ipv4 16384 1 ipt_REJECT
xt_tcpudp 16384 6
bridge 126976 0
stp 16384 1 bridge
llc 16384 2 stp,bridge
rfcomm 69632 2
arc4 16384 2
ebtable_filter 16384 0
ebtables 36864 1 ebtable_filter
ip6table_filter 16384 0
ip6_tables 28672 1 ip6table_filter
iptable_filter 16384 1
ip_tables 24576 3 iptable_
x_tables 36864 11 ip6table_
cmac 16384 0
hid_multitouch 20480 0
bnep 20480 2
binfmt_misc 20480 1
hid_generic 16384 0
snd_hda_codec_hdmi 49152 1
dell_laptop 20480 0
cdc_mbim 16384 0
cdc_wdm 20480 1 cdc_mbim
dell_wmi 16384 0
i2c_designware_
dcdbas 16384 1 dell_laptop
i2c_designware_core 20480 1 i2c_designware_
dell_led 16384 1
snd_hda_
snd_hda_
ath10k_pci 45056 0
cdc_ncm 32768 1 cdc_mbim
ath10k_core 315392 1 ath10k_pci
snd_usb_audio 176128 2
usbnet 45056 2 cdc_mbim,cdc_ncm
usbhid 49152 0
mii 16384 1 usbnet
snd_usbmidi_lib 36864 1 snd_usb_audio
ath 32768 1 ath10k_core
mac80211 737280 1 ath10k_core
cfg80211 565248 3 ath,mac80211,
rtsx_pci_ms 20480 0
memstick 20480 1 rtsx_pci_ms
intel_rapl 20480 0
x86_pkg_
intel_powerclamp 16384 0
coretemp 16384 0
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
aesni_intel 167936 0
aes_x86_64 20480 1 aesni_intel
lrw 16384 1 aesni_intel
gf128mul 16384 1 lrw
glue_helper 16384 1 aesni_intel
ablk_helper 16384 1 aesni_intel
cryptd 20480 3 ghash_clmulni_
input_leds 16384 0
joydev 20480 0
idma64 20480 0
serio_raw 16384 0
virt_dma 16384 1 idma64
snd_hda_intel 40960 3
snd_hda_codec 135168 4 snd_hda_
snd_hda_core 90112 5 snd_hda_
snd_hwdep 16384 2 snd_usb_
snd_pcm 106496 5 snd_usb_
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
btusb 45056 0
snd_rawmidi 32768 2 snd_usbmidi_
btrtl 16384 1 btusb
uvcvideo 90112 0
snd_seq 69632 2 snd_seq_
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 28672 1 uvcvideo
snd_seq_device 16384 3 snd_seq,
videobuf2_core 36864 2 uvcvideo,
v4l2_common 16384 1 videobuf2_v4l2
snd_timer 32768 2 snd_pcm,snd_seq
videodev 176128 4 uvcvideo,
snd 81920 23 snd_hda_
media 24576 2 uvcvideo,videodev
soundcore 16384 1 snd
mei_me 36864 0
mei 98304 1 mei_me
shpchp 36864 0
intel_lpss_pci 16384 0
processor_
intel_soc_dts_iosf 16384 1 processor_
hci_uart 77824 0
btbcm 16384 2 btusb,hci_uart
btqca 16384 1 hci_uart
btintel 16384 2 btusb,hci_uart
bluetooth 520192 31 bnep,btbcm,
int3403_thermal 16384 0
int340x_
acpi_pad 24576 0
intel_lpss_acpi 16384 0
mac_hid 16384 0
int3400_thermal 16384 0
intel_lpss 16384 2 intel_lpss_
intel_hid 16384 0
acpi_thermal_rel 16384 1 int3400_thermal
acpi_als 16384 0
sparse_keymap 16384 2 dell_wmi,intel_hid
kfifo_buf 16384 1 acpi_als
industrialio 61440 2 acpi_als,kfifo_buf
kvm_intel 172032 0
kvm 548864 1 kvm_intel
irqbypass 16384 1 kvm
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,ppdev,parport_pc
autofs4 40960 2
btrfs 991232 0
xor 24576 1 btrfs
raid6_pq 102400 1 btrfs
rtsx_pci_sdmmc 24576 0
psmouse 131072 0
i915_bpo 1327104 8
intel_ips 20480 1 i915_bpo
i2c_algo_bit 16384 1 i915_bpo
drm_kms_helper 167936 1 i915_bpo
syscopyarea 16384 1 drm_kms_helper
nvme 69632 4
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
rtsx_pci 53248 2 rtsx_pci_
drm 364544 9 i915_bpo,
wmi 20480 2 dell_led,dell_wmi
i2c_hid 20480 0
hid 122880 4 i2c_hid,
pinctrl_
video 40960 3 i915_bpo,
pinctrl_intel 20480 1 pinctrl_
fjes 28672 0