Feedback on the Lenovo ThinkPad Edge E550 - GordonBDW
Webcam not found on Lenovo Thinkpad E550. I'm finding this issue on recent posts but no answers yet. Webcam runs fine in Windows but I prefer to use Ubuntu. Since I bought this laptop specifically for its certification, I'm hoping for an answer, so I can have Skype conversations again with my family abroad.
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#1 |
Hi Victor!
Can you tell me what version(s) of Ubuntu you've tried so far?
Also, could you please provide the output of the following command?
sudo lsusb -v
(in order to launch this command, you may want to open a terminal by pressing Ctrl+T)
Thanks,
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#2 |
Oops, my bad: to open the terminal, you need to press Ctrl+Alt+T (or access it from the Dash)
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#3 |
Switch back status to “Needs information”
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#4 |
Hi Pierre,
I am now using 14.04. Have also tried 15.04. I'm not entirely new to Ubuntu but thusfar I have made my way by copying command strings into terminal following solved issues on Ubuntu forums. This one was too hard. The output of sudo lsusb -v is:
Bus 001 Device 002: ID 8087:8001 Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x8001
bcdDevice 0.03
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 8
wHubCharacter
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 0 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0100 power
Port 8: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigura
Device Status: 0x0001
Self Powered
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 3.13
iManufacturer 3 Linux 3.13.0-65-generic ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:1d.0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 3
wHubCharacter
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0507 highspeed power suspend enable connect
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Device Status: 0x0001
Self Powered
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 3.13
iManufacturer 3 Linux 3.13.0-65-generic xhci_hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 12
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 4
wHubCharacter
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x08
Hub Port Status:
Port 1: 0000.02a0 5Gbps power Rx.Detect
Port 2: 0000.02a0 5Gbps power Rx.Detect
Port 3: 0000.02a0 5Gbps power Rx.Detect
Port 4: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 15
bNumDeviceCaps 1
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabil
bmAttributes 0x02
Latency Tolerance Messages (LTM) Supported
wSpeedsSupp
Device can operate at SuperSpeed (5Gbps)
bFunctional
Lowest fully-functional device speed is SuperSpeed (5Gbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 512 micro seconds
Device Status: 0x0001
Self Powered
Bus 002 Device 004: ID 5986:055a Acer, Inc
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 239 Miscellaneous Device
bDeviceSubClass 2 ?
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
idVendor 0x5986 Acer, Inc
idProduct 0x055a
bcdDevice 0.11
iManufacturer 3 Generic
iProduct 1 Integrated Camera
iSerial 2 200901010001
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 1437
bNumInterfaces 2
bConfigurat
iConfiguration 4 USB Camera
bmAttributes 0x80
(Bus Powered)
MaxPower 500mA
Interface Association:
bLength 8
bDescript
bFirstInt
bInterfac
bFunction
bFunction
bFunction
iFunction 5 Integrated Camera
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 5 Integrated Camera
VideoControl Interface Descriptor:
bLength 13
bcdUVC 1.00
VideoControl Interface Descriptor:
bLength 18
bTerminalID 1
iTerminal 0
bmControls 0x00002a0e
Exposure Time (Absolute)
Zoom (Absolute)
PanTilt (Absolute)
Roll (Absolute)
VideoControl Interface Descriptor:
bLength 11
Warning: Descriptor too short
bUnitID 2
bSourceID 1
bmControls 0x0000157f
Contrast
Hue
Sharpness
Gamma
White Balance Temperature
Backlight Compensation
Power Line Frequency
White Balance Temperature, Auto
iProcessing 0
None
SECAM - 625/50
VideoControl Interface Descriptor:
bLength 9
bTerminalID 3
bSourceID 6
iTerminal 0
VideoControl Interface Descriptor:
bLength 27
bUnitID 4
bNumControl 2
bNrPins 1
baSourceID( 0) 2
bmControls( 0) 0x00
bmControls( 1) 0x06
iExtension 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 6
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 0
bInterfac
bInterfac
bInterfac
iInterface 0
VideoStre
bLength 16
bNumFormats 3
bmInfo 0
VideoStre
bLength 27
guidFormat {59555932-
Fields per frame: 2 fields
Field 1 first: No
Field pattern: Field 1 only
VideoStre
bLength 34
bFrameIndex 1
Still image unsupported
wWidth 640
wHeight 480
VideoStre
bLength 34
bFrameIndex 2
Still image unsupported
wWidth 320
wHeight 180
VideoStre
bLength 34
bFrameIndex 3
Still image unsupported
wWidth 320
wHeight 240
VideoStre
bLength 34
bFrameIndex 4
Still image unsupported
wWidth 424
wHeight 240
VideoStre
bLength 34
bFrameIndex 5
Still image unsupported
wWidth 640
wHeight 360
VideoStre
bLength 42
bFrameIndex 6
Still image unsupported
wWidth 848
wHeight 480
VideoStre
bLength 38
bFrameIndex 7
Still image unsupported
wWidth 960
wHeight 540
VideoStre
bLength 30
bFrameIndex 8
Still image unsupported
wWidth 1280
wHeight 720
VideoStre
bLength 34
bFrameIndex 9
Still image unsupported
wWidth 640
wHeight 480
VideoStre
bLength 42
wWidth( 0) 640
wHeight( 0) 480
wWidth( 1) 320
wHeight( 1) 180
wWidth( 2) 320
wHeight( 2) 240
wWidth( 3) 424
wHeight( 3) 240
wWidth( 4) 640
wHeight( 4) 360
wWidth( 5) 848
wHeight( 5) 480
wWidth( 6) 960
wHeight( 6) 540
wWidth( 7) 1280
wHeight( 7) 720
wWidth( 8) 640
wHeight( 8) 480
VideoStre
bLength 6
VideoStre
bLength 11
bFlags 1
Fields per frame: 1 fields
Field 1 first: No
Field pattern: Field 1 only
VideoStre
bLength 34
bFrameIndex 1
Still image unsupported
wWidth 640
wHeight 480
VideoStre
bLength 34
bFrameIndex 2
Still image unsupported
wWidth 320
wHeight 180
VideoStre
bLength 34
bFrameIndex 3
Still image unsupported
wWidth 320
wHeight 240
VideoStre
bLength 34
bFrameIndex 4
Still image unsupported
wWidth 424
wHeight 240
VideoStre
bLength 34
bFrameIndex 5
Still image unsupported
wWidth 640
wHeight 360
VideoStre
bLength 34
bFrameIndex 6
Still image unsupported
wWidth 848
wHeight 480
VideoStre
bLength 34
bFrameIndex 7
Still image unsupported
wWidth 960
wHeight 540
VideoStre
bLength 34
bFrameIndex 8
Still image unsupported
wWidth 1280
wHeight 720
VideoStre
bLength 34
bFrameIndex 9
Still image unsupported
wWidth 640
wHeight 480
VideoStre
bLength 42
wWidth( 0) 640
wHeight( 0) 480
wWidth( 1) 320
wHeight( 1) 180
wWidth( 2) 320
wHeight( 2) 240
wWidth( 3) 424
wHeight( 3) 240
wWidth( 4) 640
wHeight( 4) 360
wWidth( 5) 848
wHeight( 5) 480
wWidth( 6) 960
wHeight( 6) 540
wWidth( 7) 1280
wHeight( 7) 720
wWidth( 8) 640
wHeight( 8) 480
VideoStre
bLength 6
VideoStre
bLength 56
VideoStre
bLength 34
VideoStre
bLength 34
VideoStre
bLength 34
VideoStre
bLength 34
VideoStre
bLength 34
VideoStre
bLength 42
VideoStre
bLength 46
VideoStre
bLength 34
VideoStre
bLength 34
VideoStre
bLength 42
wWidth( 0) 640
wHeight( 0) 480
wWidth( 1) 320
wHeight( 1) 180
wWidth( 2) 320
wHeight( 2) 240
wWidth( 3) 424
wHeight( 3) 240
wWidth( 4) 640
wHeight( 4) 360
wWidth( 5) 848
wHeight( 5) 480
wWidth( 6) 960
wHeight( 6) 540
wWidth( 7) 1280
wHeight( 7) 720
wWidth( 8) 640
wHeight( 8) 480
VideoStre
bLength 6
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
bInterval 1
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 239 Miscellaneous Device
bDeviceSubClass 2 ?
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
bNumConfigura
Device Status: 0x0000
(Bus Powered)
Bus 002 Device 003: ID 8087:07dc Intel Corp.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 224 Wireless
bDeviceSubClass 1 Radio Frequency
bDeviceProtocol 1 Bluetooth
bMaxPacketSize0 64
idVendor 0x8087 Intel Corp.
idProduct 0x07dc
bcdDevice 0.01
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 177
bNumInterfaces 2
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 3
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Device Status: 0x0001
Self Powered
Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x046d Logitech, Inc.
idProduct 0xc52b Unifying Receiver
bcdDevice 12.03
iManufacturer 1 Logitech
iProduct 2 USB Receiver
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 84
bNumInterfaces 3
bConfigurat
iConfiguration 4 RQR12.03_B0025
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
HID Device Descriptor:
bLength 9
bcdHID 1.11
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 8
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
HID Device Descriptor:
bLength 9
bcdHID 1.11
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 2
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
HID Device Descriptor:
bLength 9
bcdHID 1.11
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 2
Device Status: 0x0000
(Bus Powered)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 3.13
iManufacturer 3 Linux 3.13.0-65-generic xhci_hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 12
Hub Descriptor:
bLength 11
bDescriptorType 41
nNbrPorts 11
wHubCharacter
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00 0x00
PortPwrCtrlMask 0xff 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Port 3: 0000.0103 power enable connect
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0103 power enable connect
Port 8: 0000.0503 highspeed power enable connect
Port 9: 0000.0100 power
Port 10: 0000.0100 power
Port 11: 0000.0100 power
Device Status: 0x0001
Self Powered
Revision history for this message
|
#5 |
Hi Victor and thanks for the feedback.
Thanks to the output I could determine your laptop is using an Acer webcam (specifically, ID [5986:055a]). There is already an open issue regarding this problem (lp:1433906), I've linked it to your question. Hopefully it will be corrected soon.
Cheers!
Revision history for this message
|
#6 |
Hi Pierre,
What happens when the bug gets corrected? Will it become part of an update or will I have to do something myself?
Revision history for this message
|
#7 |
Hey Victor,
usually, drivers for webcams and the like are handled directly into the Linux kernel. That's why we often recommend people with issues similar as yours to try with the latest Ubuntu release (that comes with a pretty recent Linux kernel) to see if it fixes their problem.
Ubuntu 15.10 is available as a Beta release[1], so if you have some time, you can try it out using a live USB drive to see if it fixes your problem. Ubuntu 15.10 comes with Linux kernel v4.2[2] so it might worth trying it.
If it still doesn't work even with Linux kernel v4.2, it might be a good idea to report this in the bug I mentioned above, so that we can investigate a bit more on how to fix the issue and push it upstream (for other Linux distributions to use).
Hope this helps!
[1] http://
[2] https:/
Revision history for this message
|
#8 |
Hi Pierre,
I just updated to kernel 4.2. No change. Still no webcam found.
Revision history for this message
|
#9 |
Hey Victor,
Thanks for the feedback. Sorry to hear it doesn't fix your issue. Please do the following in issue lp:1433906:
1. Towards the top of the page, click on the “This bug affects 14 people. Does this bug affect you?” link and select “Yes, it affects me”.
2. Add a comment to state that it doesn't work even on the latest version of Linux kernel. Please include the output of the following commands in your comment:
lsb_release -a
uname -a
sudo lsusb -v
I hope we'll be able to fix this issue soon!
Can you help with this problem?
Provide an answer of your own, or ask Victor van der Lee for more information if necessary.