Ubuntu-Certification

Feedback on the Cisco UCS C220 M4

Asked by fadhli

i get this error message when i upgrage on my server,

System Software event: Critical Event sensor, QPI Correctable "Link Layer CRC with successful reset with no degradation" CPU1, Port 0 | Rx CRC Error with LLR Success (no phy reset) was asserted

and my ubuntu get stuck.

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Ubuntu-Certification Edit question
Assignee:
Jeff Lane  Edit question
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Jeff Lane  (bladernr) said : 		#1

Hello.

This is a technical support question, it is NOT about the Ubuntu Certification program, and really doesn't even fit OS Support in any case. I believe this is most likley a problem with your CPU or mainboard. See the following guide from Intel:

http://download.intel.com/support/motherboards/server/sb/s5500_systemeventlog_troubleshootingguide_r1_1.pdf

Specifically Section 6.4 on Page 42 about the QPI Correctable Error Sensor. These errors appear between the CPU and Chipset. There are some troubleshooting steps there you can try out that involve checking the CPU.

If those fail, your best bet is to contact your vendor for hardware support for that system. You may likely need a new CPU or perhaps a new Mainboard.

If ultimately, you still feel you need Ubuntu support, please see the Ubuntu Advantage program:
http://www.ubuntu.com/management/ubuntu-advantage

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