Ubuntu-Certification

Feedback on the Dell Inspiron 17R (N7110)

Asked by Carlos

Dell Inspiron N7110 with ALC269 , whe use jack connector, the sound is almost imposible to hear, i have checked everything i know, i have read that a similar problem was fixed, related with NO sound. In contrast I have sound but almost imposible to hear

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Daniel Manrique (roadmr) said : 		#1

Hello,

Perhaps you're referring to this bug:

https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/994685

This was present on Ubuntu 12.04 only. Can you please confirm the release you're running, as well as your kernel version?
(open a terminal by pressing ctrl-alt-t, and type

lsb_release -a

to show the Ubuntu version, and

uname -a

to show the kernel version.

I tested it and I can confirm that the sound was indeed extremely faint; Initially I thought there was no sound, but then an automated testing program detected that the sound was just very faint.

As you can see from the bug report, it should be fixed in kernel 3.2.0-29 and later, so if you're running Ubuntu 12.04, you can apply available updates and you should get a working kernel.

You can also open a terminal (ctrl-alt-t), and use the arrow keys to set the "speaker playback volume" up. This is the cause for the bug and it was fixed in the kernel version I mention but if you can't install the updated kernel for some reason, this is something you can do every time you need to use the headphones.

Can you help with this problem?

Provide an answer of your own, or ask Carlos for more information if necessary.

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