Ubuntu-Certification

Feedback on the Dell Latitude E6510

Asked by Harlan Montague

No one of at Dell knows anything about Ubuntu being certified for the E6510, and a Dell image being available. Where can I find it?

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Brendan Donegan (brendan-donegan) said : 		#1

Brendan Donegan suggests this article as an answer to your question:
FAQ #1523: “Where can I find a Pre-install/Manufacturer image”.

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Brendan Donegan (brendan-donegan) said : 		#2

Pay particular attention to the point about the image sometimes being only available as pre-installed.

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Harlan Montague (harlan-montague-ddlomni) said : 		#3

The FAQ says "A special image of Ubuntu is available via the computer manufacturer designed for this specific computer...." The manufacturer is Dell. I tried to buy a machine with Ubuntu pre-installed and Dell says it does not exist.

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Victor Tuson Palau (vtuson) said : 		#4

It might not be available in your location. you should try to contact the manufacturer customer support

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Best Brendan Donegan (brendan-donegan) said : 		#5

The FAQ also says:

"Please Note that the "Special image" mention in point 1) might not be available for download and might only be available in some regions as pre-loaded in systems. Canonical distributes this images to OEM/ODMs for pre-installation in their systems."

We distribute the image directly to Dell and it is up to them at the moment to make it public.

Also (from the FAQ again):

"(for) a system marked as "Certified (Pre-install Only)" , Canonical will aim to provide the same level of support in future standard Ubuntu Releases."

For example: A system marked as "Certified (Pre-install Only)" for 10.04 LTS, we will aim to ensure certification with the standard Ubuntu image for 10.10. In some cases this will not be possible and support within standard Ubuntu may only appear in 11.04.

It seems to be the case with the E6510 - would you be willing to try the 11.04 standard image (Beta is out this week)?

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Harlan Montague (harlan-montague-ddlomni) said : 		#6

I will give it a try.