Update killed it

The application crashes after showing splash screen?

It does, how can I get back on to my phone?

Hello Brian,

Sorry I did a mistake in the last update, I just issued a new version with a bug fix.

If you don't want to wait, just clear the app data and it should work fine.

Regards,

    gui

Hello
Thank you for your reply, unfortunately I have uninstalled the app and cannot reinstall it?
Regards

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Guillaume Chereau
Sent: 09 February 2014 17:26
To: <email address hidden>
Subject: Re: [Question #243631]: Update killed it

Your question #243631 on Stellarium changed:
https://answers.launchpad.net/stellarium/+question/243631

    Status: Open => Answered

Guillaume Chereau proposed the following answer:
Hello Brian,

Sorry I did a mistake in the last update, I just issued a new version with a bug fix.

If you don't want to wait, just clear the app data and it should work fine.

Regards,

    gui

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Hello Guillaume,

latest update of Stellarium Mobile is unusable - just crash at startup (tested on mobile phone & tablet)

The problem is that I recompiled the application with Qt 5.2.1, and it caused a problem when updating for the previous version. Just clearing the data of the app should be enough to fix the problem. I also made a new update that fix that. It should be available in a few hours on google play.

Hi,
Thanks for letting me know, great app, will it be necessary to purchase it again or will it show that has already been paid for?
Thanks

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Guillaume Chereau
Sent: 09 February 2014 17:51
To: <email address hidden>
Subject: Re: [Question #243631]: Update killed it

Your question #243631 on Stellarium changed:
https://answers.launchpad.net/stellarium/+question/243631

Guillaume Chereau proposed the following answer:
The problem is that I recompiled the application with Qt 5.2.1, and it caused a problem when updating for the previous version. Just clearing the data of the app should be enough to fix the problem. I also made a new update that fix that. It should be available in a few hours on google play.

--
If this answers your question, please go to the following page to let us know that it is solved:
https://answers.launchpad.net/stellarium/+question/243631/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the following page to enter your feedback:
https://answers.launchpad.net/stellarium/+question/243631

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Guillaume, it solve problem on all my devices! Thanks!

Brian, you don't need purchase it again.

Hi Guillaume
Good to know you have contacted me and are willing to sort the problem, I have been on Google Play too install it again but get this" error while retrieving information from server.(BM-PPH-01)
Any ideas?
Cheers
Brian

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Guillaume Chereau
Sent: 09 February 2014 17:51
To: <email address hidden>
Subject: Re: [Question #243631]: Update killed it

Your question #243631 on Stellarium changed:
https://answers.launchpad.net/stellarium/+question/243631

Guillaume Chereau proposed the following answer:
The problem is that I recompiled the application with Qt 5.2.1, and it caused a problem when updating for the previous version. Just clearing the data of the app should be enough to fix the problem. I also made a new update that fix that. It should be available in a few hours on google play.

--
If this answers your question, please go to the following page to let us know that it is solved:
https://answers.launchpad.net/stellarium/+question/243631/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the following page to enter your feedback:
https://answers.launchpad.net/stellarium/+question/243631

You received this question notification because you asked the question.

Brian: this seems more like a google play error. Try again later and see if that works better.

Hi
Thanks for replying, yes it seems so have app back on phone. Cheers

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Guillaume Chereau
Sent: 17 February 2014 05:22
To: <email address hidden>
Subject: Re: [Question #243631]: Update killed it

Your question #243631 on Stellarium changed:
https://answers.launchpad.net/stellarium/+question/243631

    Status: Open => Answered

Guillaume Chereau proposed the following answer:
Brian: this seems more like a google play error. Try again later and see if that works better.

--
If this answers your question, please go to the following page to let us know that it is solved:
https://answers.launchpad.net/stellarium/+question/243631/+confirm?answer_id=9

If you still need help, you can reply to this email or go to the following page to enter your feedback:
https://answers.launchpad.net/stellarium/+question/243631

You received this question notification because you asked the question.