Remote Help Assistant

Attempting installation on system with python 2.4

Asked by MarkWayne

I've successfully run the remote-help-assistant on the local machine. I'm trying to get it running on a system with python 2.4 so I can test it. I've been unsuccessful.

Here's what I tried.

1) apt-get install python2.5
2) python2.5 /usr/bin/remote-help-assistant

After issuing 2) the first time I get:

pendalf:/home/mparis# python2.5 /usr/bin/remote-help-assistant
Generating public/private rsa key pair.
Your identification has been saved in /root/.remote-help-assistant/local_rsa_key.
Your public key has been saved in /root/.remote-help-assistant/local_rsa_key.pub.
The key fingerprint is:
e1:37:b0:36:44:52:72:b7:33:af:40:b5:af:57:37:0a <email address hidden>

And it exits. Issuing the same for the second (and all subsequent) yields an exit with no apparent action. That's as far as I get.

Any help much appreciated.

Mark

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Andrew Sayers (andrew-bugs-launchpad-net) said : 		#1

Hi Mark, sorry for the delayed response.

This sounds like a bug in the assistant. Could you file a bug report, including your /home/mparis/.remote-help-assistant/send_with_bug_report.txt file? That file is human-readable, so you might want to look at it first in case it tells you anything interesting.

The .deb file currently only requires python to be installed. When we know what versions of which packages are needed, I'll update the files to require newer versions.

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