OpenERP

OpenERP forum registration error

Asked by indra kurniawan

Hi for the previous 2 weeks I have been trying to register as new user to OpenERP forum without success, I am from Indonesia and I tried 2 different internet provider to register and until now still unable to register (getting http error code 500)

I emailed <email address hidden> and <email address hidden> and the problem still persist.

I am sorry If this is not the correct place to report this problem; could you please help notify the forum administrator since it looks like my email has not been read.

Thank you

This is the error message when I tried registering:

Server error
The website encountered an error while retrieving http://forum.openerp.com/forum/ucp.php?mode=register&sid=29e48de7a94a2bf99c2a6675e0a65933. It may be down for maintenance or configured incorrectly.
Here are some suggestions:

    Reload this webpage later.

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Question information

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Status:
Solved
For:
OpenERP Edit question
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Solved by:
Olivier Dony (Odoo)
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Revision history for this message
MikeU (mike-upton) said : 		#1

I am having the exact same problem. It would be nice if others could click on the register button to see if they obtain the same error Possibly someone from OpenERP could comment.

Mike

Revision history for this message
eric (obrowny06) said : 		#2

same for me for weeks now ! It seems that they don't want new forumers anymore...

Revision history for this message
indra kurniawan (kkaite2) said : 		#3

new OpenErp user/dev still cannot register to the forum; even the mailing list on http://tiny.be/mailman/listinfo/tinyerp-users as describen in doc
http://doc.openerp.com/v6.1/contribute/13_communication.html is not available.

Revision history for this message
indra kurniawan (kkaite2) said : 		#4

I joined the mailing list in launchpad instead

<email address hidden>

Revision history for this message
MikeU (mike-upton) said : 		#5

How does this help with being able to log into the forum? Thanks.

Mike

Revision history for this message
indra kurniawan (kkaite2) said : 		#6

I Just reposted this question there, hoping some admin read this

Revision history for this message
Best Olivier Dony (Odoo) (odo-openerp) said : 		#7

I just fixed it, could you please try again? Something had apparently gone wrong during a phpBB update at some point.

Revision history for this message
MikeU (mike-upton) said : 		#8

It works! Thank you very much. Please note that I could only get by the Confirmation code if I used Firefox and I could not login with Chrome - only firefox.

Thanks for your help!

Revision history for this message
Olivier Dony (Odoo) (odo-openerp) said : 		#9

I did a test registration with Chrome (v23 on Ubuntu 12.04) just after fixing the registration, and it worked fine, including the captcha code. I'm also logged in right now using Chrome, so it seems to work fine.
Note that many people have had trouble logging in on the forum since it was moved from "www.openerp.com" to "forum.openerp.com", due to older authentication cookies lying around.
That's why I added a special note on the login form to tell people to clear their cookies if they have trouble logging in.

As cookies are local to each browser, that could explain the difference you see between Chrome and Firefox, it's at least worth a shot.

Revision history for this message
indra kurniawan (kkaite2) said : 		#10

Thanks Olivier Dony (OpenERP), that solved my question.

Revision history for this message
MikeU (mike-upton) said : 		#11

Clearing the cookies (on Chrome) solved my problems specific to logging in using Chrome.

Thanks.

Revision history for this message
Alex M (0k53dmx9cig8cqkasqs0vqzn-caf0-f830mk0e7z07dk74sm41k1n5) said : 		#12

Hi there, this is not fixed yet. The 'confirmation' image (captcha) shows a broken image/blank error image. therefore I cannot register.
Please can someone fix this?

Revision history for this message
Olivier Dony (Odoo) (odo-openerp) said : 		#13

Alex, I've just fixed the registration CAPTCHA on the forum, thanks for reporting it.

I switched it to a Q&A CAPTCHA instead of a graphical one, as there seem to be multiple issues with the graphical versions under certain circumstances, and we seem to have hit those circumstances.
I hope you registration will succeed now. Do not forget to clear your browser cookies if you have trouble logging in at some point.

BTW, the forum is far from the only way to obtain free community support, and is perhaps not the most efficient one. Other resources include:
 - the openerp-community mailing-list, which anyone can post to and read after joining the (open) Launchpad team https://launchpad.net/~openerp-community/+join - post: <email address hidden> - public archives: https://lists.launchpad.net/openerp-community/
 - various other topic-specific teams and their mailing-lists, listed on http://v6.openerp.com/community (in the Teams column)
 - the Launchpad Q&A forums at https://answers.launchpad.net/openobject-addons and https://answers.launchpad.net/openobject-server
 - the community expert Q&A site at stackoverflow.com (mostly for programming questions), where "openerp" is a popular tag
 - and many more...

Revision history for this message
Alex M (0k53dmx9cig8cqkasqs0vqzn-caf0-f830mk0e7z07dk74sm41k1n5) said : 		#14

Thank you very much! I can confirm its fixed!

Alex