MadGraph5_aMC@NLO

Can't register an account with NLOAccess Tools

Asked by Dean Cianciolo

Hello! I'm trying to register an account with NLOAccess Tools. I used the "request registration" button, inputting my institutional email (<email address hidden>). However, I did not realize I was going to receive an email confirmation; hence, it went into my junk mail and I didn't know of its existence until after it had expired. Clicking on it now brings up a webpage saying "UnboundLocalError: local variable 'email' referenced before assignment Traceback (most recent call last)," which I assume is a bug with the website. Additionally, I cannot resend another email confirmation via the "request registration" button because it claims I am already in the registry. Also, I cannot reset or make an account password because I haven't confirmed my email.

Is there a step I haven't found to fix this issue?

Question information

Language:
English Edit question
Status:
Answered
For:
MadGraph5_aMC@NLO Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Olivier Mattelaer (olivier-mattelaer) said : 		#1

Hi Dean,

I'm not managing the NLOAccess website and therefore can not help you directly.
But I have forward this request to the webmaster and I will bet that this will be fixed swiftly.

Olivier

Revision history for this message
Olivier Mattelaer (olivier-mattelaer) said : 		#2

You should have receive an email today from the webmaster (carlo) please check your spam (in case)

Cheers,

Olivier

Can you help with this problem?

Provide an answer of your own, or ask Dean Cianciolo for more information if necessary.

To post a message you must log in.