Connection Error
I succesfully imported products and categories from my local testing environment.
Now i tried to import from one of my live websites and import of categories went fine but when i try to import products (about 2500 products) I get this error every time:
Connection Error
Unable to reach to OpenERP server !
You should check your connection to the network and the OpenERP server.
Anyone can tell my why this occurs?
But everything else runs fine.
Can this be cause because i use the one click windows install in Vista?
My system:
Intel Duo Core 2CPU 6300@ 1,86 GHZ 2,00GB RAM running on VISTA home Premium 32 bit Service Pack 2
OpenERP - GTK Client - v5.0.6
OpenERP - Server- v5.0.6 running on localhost (127.0.0.1)
Question information
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- Answered
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#1 |
Sometime the amount of data is so huge that has to be migrated that it takes more time than the timeout of the GTK or Web client.
The process continues and finally you may have all your products imported, but the GTK client to Server XML RPC connection will time out before that.
You can try by increasing the timout. If the data still doesnt get imported and you have a problem, you can report a bug and it may help us solve the issue better. Please make sure that you have the complete stack trace pasted along with the bug report.
FAQ #809: “Connection Error when large amount of data is imported”.
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#2 |
That was strange... Although OpenErp gave the above error yesterday and I could not see any products, I fired up my PC today and suddenly all products where there (exactly 2238 products) that matched the quantity of products in my shop.
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#3 |
Thats exactly what i told you. The XMLRPC connection from Client to Server (only open erp) doesnt hold that long especially when the magento instance is remote..
However it will import all products successfully.
Can you update tot he latest trunk. it will show you the attributes of products also.
Revision history for this message
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#4 |
updated the trunk and made a fresh database and after import of products i now get this error when wanting to view the products:
Environment Information :
System : Windows-32bit-SP2
OS Name : nt
Operating System Release :
Operating System Version : 32bit
Operating System Architecture : 32bit
Operating System Locale : nl_NL.cp1252
Python Version : 2.5.2
OpenERP-Client Version : 5.0.6
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
File "netsvc.pyo", line 244, in dispatch
File "netsvc.pyo", line 73, in __call__
File "service\
File "osv\osv.pyo", line 59, in wrapper
File "osv\osv.pyo", line 118, in execute
File "osv\osv.pyo", line 110, in execute_cr
File "C:\Users\
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 6947: ordinal not in range(128)
Revision history for this message
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#5 |
Looks like one of the attributes has a special character ?
On Thu, Nov 12, 2009 at 11:54 AM, Nautica <
<email address hidden>> wrote:
> Question #89718 on Magento Open ERP Connector changed:
> https:/
>
> Nautica posted a new comment:
> updated the trunk and made a fresh database and after import of products
> i now get this error when wanting to view the products:
>
> Environment Information :
> System : Windows-32bit-SP2
> OS Name : nt
> Operating System Release :
> Operating System Version : 32bit
> Operating System Architecture : 32bit
> Operating System Locale : nl_NL.cp1252
> Python Version : 2.5.2
> OpenERP-Client Version : 5.0.6
> Last revision No. & ID :Bazaar Package not Found !Traceback (most recent
> call last):
> File "netsvc.pyo", line 244, in dispatch
> File "netsvc.pyo", line 73, in __call__
> File "service\
> File "osv\osv.pyo", line 59, in wrapper
> File "osv\osv.pyo", line 118, in execute
> File "osv\osv.pyo", line 110, in execute_cr
> File "C:\Users\
> line 574, in fields_view_get
> UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 6947:
> ordinal not in range(128)
>
> --
> You received this question notification because you are an answer
> contact for Magento Open ERP Connector.
>
--
Sharoon Thomas
Business Analyst & ERP Consultant
Revision history for this message
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#6 |
Yes i think too, but as you know Magento and its database are utf-8 charset.
I think its a bug reading these articles how python handles characters that needs to be encoded/decoded to unicode, base64 and ascii.
and this:
http://
my shop runs in Dutch ( default) English and German.
For Dutch (and also French and German) many characters are used like ä,Ä,é,É,
Revision history for this message
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#7 |
I knew this before but now, with Magento 1.4.1.0, it exports my categories (250) and stop after export 3 or 4 products. I have 4900 products to export.
What's wrong?
OpenERP 5.0.11
Revision history for this message
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#8 |
@ Quentin Can you provide info from your serverlog Quentin?
Revision history for this message
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#9 |
Thanks for your interest.
I click on export catalog and:
[2010-07-08 09:30:53,160] INFO:ext synchro:Created in External Ref product.category from OpenERP with external_id 255 and OpenERP id 252 successfully
[2010-07-08 09:30:55,441] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 18 and OpenERP id 37 successfully
[2010-07-08 09:30:57,519] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 19 and OpenERP id 38 successfully
[2010-07-08 09:30:59,582] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 21 and OpenERP id 39 successfully
[2010-07-08 09:31:01,753] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 22 and OpenERP id 40 successfully
[2010-07-08 09:31:03,816] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 23 and OpenERP id 44 successfully
[2010-07-08 09:31:05,989] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 24 and OpenERP id 45 successfully
[2010-07-08 09:31:08,144] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 26 and OpenERP id 23 successfully
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[2010-07-08 09:36:04,848] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 158 and OpenERP id 156 successfully
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[2010-07-08 09:36:09,115] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 160 and OpenERP id 158 successfully
[2010-07-08 09:36:11,209] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 161 and OpenERP id 159 successfully
[2010-07-08 09:36:13,256] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 162 and OpenERP id 160 successfully
[2010-07-08 09:36:15,319] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 163 and OpenERP id 161 successfully
[2010-07-08 09:36:17,413] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 164 and OpenERP id 162 successfully
[2010-07-08 09:36:19,585] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 165 and OpenERP id 163 successfully
[2010-07-08 09:36:21,647] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 166 and OpenERP id 164 successfully
[2010-07-08 09:36:23,788] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 167 and OpenERP id 165 successfully
[2010-07-08 09:36:26,006] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 168 and OpenERP id 150 successfully
[2010-07-08 09:36:28,115] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 169 and OpenERP id 166 successfully
[2010-07-08 09:36:30,319] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 170 and OpenERP id 169 successfully
[2010-07-08 09:36:32,506] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 172 and OpenERP id 173 successfully
[2010-07-08 09:36:34,569] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 173 and OpenERP id 176 successfully
[2010-07-08 09:36:36,803] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 174 and OpenERP id 179 successfully
[2010-07-08 09:36:38,898] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 176 and OpenERP id 184 successfully
[2010-07-08 09:36:41,039] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 178 and OpenERP id 189 successfully
[2010-07-08 09:36:43,164] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 179 and OpenERP id 192 successfully
[2010-07-08 09:36:45,414] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 180 and OpenERP id 194 successfully
[2010-07-08 09:36:47,460] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 181 and OpenERP id 197 successfully
[2010-07-08 09:36:49,555] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 182 and OpenERP id 199 successfully
[2010-07-08 09:36:51,743] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 183 and OpenERP id 202 successfully
[2010-07-08 09:36:53,914] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 184 and OpenERP id 203 successfully
[2010-07-08 09:36:56,039] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 186 and OpenERP id 206 successfully
[2010-07-08 09:36:58,102] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 187 and OpenERP id 208 successfully
[2010-07-08 09:37:00,275] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 189 and OpenERP id 211 successfully
[2010-07-08 09:37:02,384] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 190 and OpenERP id 214 successfully
[2010-07-08 09:37:04,430] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 192 and OpenERP id 218 successfully
[2010-07-08 09:37:06,650] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 193 and OpenERP id 219 successfully
[2010-07-08 09:37:08,868] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 195 and OpenERP id 222 successfully
[2010-07-08 09:37:11,040] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 196 and OpenERP id 167 successfully
[2010-07-08 09:37:13,072] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 197 and OpenERP id 170 successfully
[2010-07-08 09:37:15,338] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 198 and OpenERP id 174 successfully
[2010-07-08 09:37:17,338] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 199 and OpenERP id 177 successfully
[2010-07-08 09:37:19,431] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 200 and OpenERP id 180 successfully
[2010-07-08 09:37:21,509] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 175 and OpenERP id 181 successfully
[2010-07-08 09:37:23,572] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 201 and OpenERP id 182 successfully
[2010-07-08 09:37:25,651] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 202 and OpenERP id 185 successfully
[2010-07-08 09:37:27,713] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 203 and OpenERP id 187 successfully
[2010-07-08 09:37:29,901] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 204 and OpenERP id 190 successfully
[2010-07-08 09:37:31,979] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 205 and OpenERP id 195 successfully
[2010-07-08 09:37:34,072] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 206 and OpenERP id 198 successfully
[2010-07-08 09:37:36,151] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 207 and OpenERP id 204 successfully
[2010-07-08 09:37:38,323] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 208 and OpenERP id 207 successfully
[2010-07-08 09:37:40,417] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 209 and OpenERP id 209 successfully
[2010-07-08 09:37:42,510] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 210 and OpenERP id 212 successfully
[2010-07-08 09:37:44,605] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 191 and OpenERP id 215 successfully
[2010-07-08 09:37:46,683] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 194 and OpenERP id 220 successfully
[2010-07-08 09:37:48,809] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 211 and OpenERP id 223 successfully
[2010-07-08 09:37:50,948] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 212 and OpenERP id 168 successfully
[2010-07-08 09:37:53,089] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 213 and OpenERP id 171 successfully
[2010-07-08 09:37:55,075] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 171 and OpenERP id 172 successfully
[2010-07-08 09:37:57,809] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 214 and OpenERP id 175 successfully
[2010-07-08 09:37:59,887] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 215 and OpenERP id 178 successfully
[2010-07-08 09:38:02,105] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 216 and OpenERP id 183 successfully
[2010-07-08 09:38:04,216] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 177 and OpenERP id 186 successfully
[2010-07-08 09:38:06,341] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 217 and OpenERP id 188 successfully
[2010-07-08 09:38:08,418] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 218 and OpenERP id 191 successfully
[2010-07-08 09:38:10,513] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 219 and OpenERP id 193 successfully
[2010-07-08 09:38:12,684] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 220 and OpenERP id 196 successfully
[2010-07-08 09:38:14,779] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 221 and OpenERP id 200 successfully
[2010-07-08 09:38:16,888] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 222 and OpenERP id 201 successfully
[2010-07-08 09:38:19,325] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 185 and OpenERP id 205 successfully
[2010-07-08 09:38:21,434] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 188 and OpenERP id 210 successfully
[2010-07-08 09:38:23,575] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 223 and OpenERP id 213 successfully
[2010-07-08 09:38:25,575] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 224 and OpenERP id 216 successfully
[2010-07-08 09:38:27,700] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 225 and OpenERP id 217 successfully
[2010-07-08 09:38:29,779] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 226 and OpenERP id 221 successfully
[2010-07-08 09:38:31,826] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 227 and OpenERP id 224 successfully
[2010-07-08 09:38:34,186] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 228 and OpenERP id 225 successfully
[2010-07-08 09:38:38,842] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 229 and OpenERP id 226 successfully
[2010-07-08 09:38:41,076] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 230 and OpenERP id 227 successfully
[2010-07-08 09:38:43,217] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 231 and OpenERP id 228 successfully
[2010-07-08 09:38:45,265] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 232 and OpenERP id 229 successfully
[2010-07-08 09:38:47,342] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 233 and OpenERP id 230 successfully
[2010-07-08 09:38:51,953] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 234 and OpenERP id 231 successfully
[2010-07-08 09:38:54,046] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 235 and OpenERP id 232 successfully
[2010-07-08 09:38:56,219] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 236 and OpenERP id 233 successfully
[2010-07-08 09:38:58,280] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 237 and OpenERP id 234 successfully
[2010-07-08 09:39:00,530] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 238 and OpenERP id 235 successfully
[2010-07-08 09:39:02,562] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 239 and OpenERP id 236 successfully
[2010-07-08 09:39:04,641] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 240 and OpenERP id 237 successfully
[2010-07-08 09:39:06,719] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 241 and OpenERP id 238 successfully
[2010-07-08 09:39:08,798] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 242 and OpenERP id 239 successfully
[2010-07-08 09:39:10,923] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 243 and OpenERP id 240 successfully
[2010-07-08 09:39:12,984] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 244 and OpenERP id 242 successfully
[2010-07-08 09:39:15,141] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 245 and OpenERP id 241 successfully
[2010-07-08 09:39:17,236] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 246 and OpenERP id 243 successfully
[2010-07-08 09:39:19,391] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 247 and OpenERP id 244 successfully
[2010-07-08 09:39:21,595] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 248 and OpenERP id 245 successfully
[2010-07-08 09:39:23,688] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 249 and OpenERP id 246 successfully
[2010-07-08 09:39:25,736] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 250 and OpenERP id 247 successfully
[2010-07-08 09:39:27,954] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 251 and OpenERP id 248 successfully
[2010-07-08 09:39:30,127] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 252 and OpenERP id 115 successfully
[2010-07-08 09:39:32,407] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 20 and OpenERP id 36 successfully
[2010-07-08 09:39:34,549] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 15 and OpenERP id 251 successfully
[2010-07-08 09:39:36,704] INFO:ext synchro:Updated in External Ref product.category from OpenERP with external_id 2 and OpenERP id 249 successfully
[2010-07-08 09:39:48,674] INFO:ext synchro:Created in External Ref product.product from OpenERP with external_id 90 and OpenERP id 32413 successfully
[2010-07-08 09:39:52,269] INFO:ext synchro:Created in External Ref product.product from OpenERP with external_id 91 and OpenERP id 32412 successfully
[2010-07-08 09:39:56,035] INFO:ext synchro:Created in External Ref product.product from OpenERP with external_id 92 and OpenERP id 4075 successfully
[2010-07-08 09:39:59,582] INFO:ext synchro:Created in External Ref product.product from OpenERP with external_id 93 and OpenERP id 4076 successfully
[2010-07-08 09:40:03,144] INFO:ext synchro:Created in External Ref product.product from OpenERP with external_id 94 and OpenERP id 4077 successfully
It stops after that. Sometimes it doesn't export any products, sometimes 2, sometimes 3,....
Revision history for this message
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#10 |
I don't see any errors so it must run OK. If you had a complete succesfull export before the connector only uploads products that have been modified. If there was a malfunction it should show in the log
Revision history for this message
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#11 |
When I tested the connector, it continues to export after the Connection Refused. But here, even if I raise the timeout, it stops just now on product export.
It's very strange.
Revision history for this message
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#12 |
The log show nothing wrong. I try to export first a few products with the Magento profile. Does the Import button update the OpenERP catalog?
Revision history for this message
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#13 |
I think if you get the time out error and click the OK button the import/export stops.
Just keep the time out error on the screen and drink some coffee and watch TV for about an hour or so and don't click OK.
Importing 4900 products takes about one hour on my system. Exporting all products will take longer. After a complete export it should only update products that are changed in OpenErp
You can check the server log in meantime if it is finished or not and when it is finished click OK on the time out error.
Revision history for this message
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#14 |
Je connais ça et j'aimerais vraiment que cela se passe comme ça. Depuis que j'ai augmenté le timeout, je n'ai plus le message d'erreur mais le log s'arrête et l'exportation aussi.
J'essaie dans le sens inverse et cela a l'air de fonctionner mais cela prend plus de temps à mettre en oeuvre.
Merci de votre soutien, je vous tiendrais au courant.
Revision history for this message
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#15 |
(Wrong language ^^)
I know that and I really want this to happen like that. Since I increased the timeout, I have no error message but the log stops and also export.
I try in the opposite direction and it seems to work but it takes longer to implement.
Thank you for your support, I will keep you informed.
Can you help with this problem?
Provide an answer of your own, or ask Nautica for more information if necessary.