Cannot connect to exchange server

Internal server error with no detail :/

Can you please:
1. add "//" in front of the "return;" statement in the "sdbg()" function in <email address hidden>/js/calExchange.js
2a. go to Edit->Preferences->Advanced->General->Config Editor...
2b. right click->New->Boolean "browser.dom.window.dump.enabled" with value "true"

Then run thunderbird from a terminal and paste the (relevant) output.

Added requested info. I created a new calendar and this was the output I got.

User:<email address hidden>
Server: https://<email address hidden>@server.company.com/EWS/Exchange.asmx
Init
doRequest
doRequest
doRequest
doRequest
doRequest
doRequest
do init
getAccount
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-05-30T19:34:00Z" EndDate="2010-07-11T19:34:00Z"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
do init done
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
getInterface
IID: {09b54ec1-d98a-49a9-bc95-3219e8b55089}
getInterface
IID: {bd9dc0fa-68ce-47d0-8859-6418c2ae8576}
getInterface
IID: {447fc780-1d28-412a-91a1-466d48129c65}
getInterface
making prompt
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-05-30T19:34:00Z" EndDate="2010-07-11T19:34:00Z"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-05-30T00:00:00-07:00" EndDate="2010-07-04T00:00:00-07:00"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-06-09T00:00:00-07:00" EndDate="2010-06-10T00:00:00-07:00"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-06-09T17:43:33-07:00" EndDate="2010-06-16T00:00:00-07:00"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><CalendarView StartDate="2010-05-10T00:44:28Z" EndDate="2010-07-10T00:44:28Z"/> <ParentFolderIds> <t:DistinguishedFolderId Id="calendar"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
doRequest
Sending: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape><Restriction> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Request"/> </t:FieldURIOrConstant> </t:IsEqualTo></Restriction> <ParentFolderIds> <t:DistinguishedFolderId Id="inbox"/> </ParentFolderIds> </FindItem> </soap:Body></soap:Envelope>
getInterface
IID: {d974c99e-4148-4df9-8d98-de834a2f6462}
reply
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>
fail status: 500 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>An internal server error occurred.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>

Thanks, these requests do look correct. I have no idea why exchange would report an internal server error.

Do other clients work with this server? Do you have a way to find out why the server is reporting an internal error?

I am encountering the same problem with the same error message. Has the problem been fixed in the meantime?

No, I don't have any idea why an internal server error would happen. Do you have a way to find out why the server is reporting an internal error?

Sorry, I have no idea. I will ask our exchange admins. However, I do not believe that they have an idea how to solve this problem.

Did you ever find a solution or more details about this fault?

No, unfortunately not. It is still not working.

Did you manage to obtain details from the exchange admins? An error log, etc? Right now I'm quite at loss as to what might be going on.

Just phoned with our exchange admins. They were unable to find any information in the exchange error logs.

Greetings,

I was getting similar failures as above and was coming here to add my error output to this thread until I tried something...

From the above error messages, I looked at how it was being formatted for entry into the "Location" field in the "Create New Calendar" dialog and tried doing the following that worked for me! :-)

1.) In the Location field, format the entry as follows:
https://<account name>@<Exchange server hostname>.<AD Domain Name>.<standard domain name>.com/EWS/Exchange.asmx

2.) When entering the login information for setting up the calendar, watch for the double-backslash. E.g.:
Login: <AD Domain Name>\\<account login>
Password: <password>

Hope this helps.

Following up on my last post:

After looking at what I posted, I realized it still might not be clear, so I am going to clarify what I was saying above:

If your email address is <email address hidden> and your Active Directory domain is TCAD and your exchange server's FQDN name is exchserv.thiscompany.com, then the following format is what has worked for me to get the connection to the Exchange server for the calendars:

a.) In the Location field, put https://<email address hidden>/EWS/Exchange.asmx

b.) In the Login dialog that comes up after the "Create New Calendar" dialog, put:
Login: tcad\\jsmith
Password: <your password>

NOTE: While it seems to definitely want the double-backslash when logging in for the calendar right after the initial creation/setup of the calendar, it seems hit-or-miss if it wants double- or single-backslash when you close Thunderbird out and re-open it. I added my calendar as well as the company's "Master Calendar", and when I log into my calendar, it's happy with a single-backslash, but the Master Calendar wants single-backslash sometimes and double-backslash at others.

But, that is a different issue than this thread covers.

HTH.

Hmm, this is my first try to use this addon.
The server I want to use is a exchange 2007 system. The webinterface is up an running (owa.<domain>). I can login using a browser using my <AD Username>, not using <my mail address>
In the localtion filed I put https://<my mail address>@owa.<domain>/EWS/Exchange.asmx
In the login dialog I put: <AD Domain>\<my username>
==> no success.
What to I have to use in the location field ? https://<my username>@owa.<domain>/EWS/Exchange.asmx ? I have tried this with no success...

Regards

Peter

can you try https://<ad domain>\<username>@owa.<domain>/EWS/Exchange.asmx ? I'll have to improve the auto connect and the user/passwort interface.

Had same problems like #13.

#14 solved it.

Please update section 'Usage and documentation'. It will save a lot of time in starting with your extension.

Thanx in advance
Thomas

Do the steps of the updated documentation work for you?

Unfortunately, it is still not working. Maybe it is because of the exchange server version. We are using exchange server 2003.

Yes, Exchange 2003 does not support Exchange Web Services (EWS). You will have to upgrade to Exchange 2007 or 2010.

Hello
I'm trying to use the provider with Exchange 2003 (I think, maybe it's 2007 after all:!!)
Actually, when type in in a browser, the wsdl URL does retrieve data that seems correct, but nothing appear in Lightning.

I dont know how to retrieve calendar log files on XP though. There is only one XML error in the console for the wsdl page (missing /META tag).

Thanks

I don't exactly know what you mean by wdsl URL. Exchange 2003 does not support EWS, AFAIK.

You can obtain logs from the error console.

Hello
I meant that URL: https://domain\<email address hidden>/EWS/Services.wsdl
That URL is available on my corporate servers, and I have checked: it's actually Exchange 2007, you're perfectly right :)
Thanks

... and the only errors I get when creating the calendar are those:

Erreur : balise ne correspondant pas. Attendu : </META>.
Fichier source : https://domain\<email address hidden>/EWS/Services
Ligne : 11, Colonne : 3
Code source :
</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>

(and a green arrow pointing to /HEAD)
 ----------
Erreur : missing = in XML attribute
Code source :
<parent xmlns=""><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">

(and a gree arrow pointing to PUBLIC)

Thanks

I don't think you can use Services.wsdl. The correct URL is /EWS/Exchange.asmx

I'm so stupid, the other URL is just the web service description, right? Don't know where I took that...
And the good news is that it is working far better now, thanks :)

This bug has become a support box for configuration issues. Let's use a question for this instead.

Hi!
I also get the same error message "modification failed" when connecting to the exchange server. Changing the URL does not help as well.
Is there some solution out now or under construction?
Thanks a lot!

Which Exchange are you connecting to? What's the URL you're using?

I tried
https://<ad domain>\<username>@owa.<domain>/EWS/Exchange.asmx
and all others mentioned in this discussion and on your "how-to-do".

Our Server is a Microsoft Exchange 2007 Server.

could you try the latest git version and use the @auto feature?

How do I get the git version on a windows platform?

You can download the latest development version from <http://gitorious.org/lightning-exchange-provider/lightning-exchange-provider/archive-tarball/master>. Then just extract it over the files in the exchange provider extension directory in the Thunderbird application data/extensions folder.

I did so, unfortunately same result.
Is there a way to check for me, which URLs in combination with login names and domains is working for me? The ideas in this 'answer' are a bit confusing.
does 'modification_failed' mean, that i am connected to the server?

Can you please capture the calendar logs when using the autodetect URL?

sorry, i don't find any autodetect

I believe the problem for the missing autodetection is that the thunderbird addon manager still says that the version of lightning change provider is 0.8 ( despite following your copy instructions). I also followed the debugging instruction, but failed running thunderbird from a console. Sorry for being so stupid. What is a console and how run thunderbird there?
logging the error console is not a problem. I am using Windows Vista and Thunderbird 3.1.2. Does the whole thing work with Vista?
Thanks a lot for your help and especially for your patience with me.

Can you try downloading 0.10 and see whether it still doesn't work for you?