Launchpad itself

Mail delivery failure to <email address hidden>

Asked by Kristina Hoeppner

Hi Launchpad team,

There may be an issue with the email server as we've been getting delivery failure notices all day:

  <email address hidden>
    all hosts for 'mail.canonical.com' have been failing for a long time (and retry time not reached)

I hope the server only needs a little TLC. :-)

Thank you
Kristina

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Kristina Hoeppner
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Revision history for this message
Guruprasad (lgp171188) said : 		#1

Can you give us more details about the emails for which you are getting these delivery failure notices?

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Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

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Kristina Hoeppner (kris-hoeppner) said : 		#3

Thanks for the patience. These emails were triggered by our Gerrit instance to post a link to the code review automatically to Launchpad.

An example of where it worked is https://bugs.launchpad.net/bugs/1978300 comment 4.

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Jürgen Gmach (jugmac00) said : 		#4

Hey Kristina,

I am a bit confused now. You reported the problem on 2022-06-13, and now you are showing us an example that it worked on 2022-06-16.

Has this issue been resolved for you?

If not, please elaborate what does not work in what expected way.

Thank you!

Revision history for this message
Kristina Hoeppner (kris-hoeppner) said : 		#5

Hi Jürgen,

The example was from when an email was sent so that you could see a working example as I can't show an item in Launchpad where the email wasn't sent as it didn't add a comment. ;-)

It hasn't happened in a few days so I think I'll close this and will report back if it happens again. Maybe it was a hiccup on the server.

Thank you
Kristina