E-mail change confirmation failing to appear

Asked by Elfy

Trying to add e-mail address to my LP account.

I get one turn up in the current e-mail account informing me that the new one "will be activated for your account when you follow the instructions that were sent"

However the mail to confirm the changes does not arrive at the new address (<email address hidden>)

No typo's involved - I've changed ahandful of mailing lists to the same address successfully.

Question information

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English Edit question
Status:
Solved
For:
Launchpad itself Edit question
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Solved by:
William Grant
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Revision history for this message
Elfy (elfy) said :
#1

Appears that gmx.com blacklists launchpad.

Thanks to wgrant for finding that info - contacted gmx now.

Revision history for this message
William Grant (wgrant) said :
#2

We're not on any public RBLs, so this is a gmx.com problem.

Revision history for this message
Elfy (elfy) said :
#3

They don't appear to think so:

"Thank you for your message and your patience.

Please ask the admin of the domain to contact directly our postmaster so they can fix the issue: http://postmaster.gmx.com/en/

Please be aware that there is nothing else that we can do of our side to fix the issue.

With kind regards,
Your GMX Support Team"

Revision history for this message
Best William Grant (wgrant) said :
#4

We've talked to GMX and they've removed mx.launchpad.net from their blacklist. You should be able to receiver verification emails within an hour or so.

Revision history for this message
Elfy (elfy) said :
#5

Thank you for this - all sorted out now.

Revision history for this message
Elfy (elfy) said :
#6

Thanks William Grant, that solved my question.