Launchpad itself

Unlink email from an account

Asked by mistotebe

Hi,
Chris Halls has left the company, yet his email <email address hidden> is still subscribed to a couple of high volume lists, but we cannot make it bounce just yet. While I would believe the email is subscribed to his user (~halls), the user overview does not confirm it. Could you unlink the the email from its account* or, if it is the only email assigned to some other account, trigger a password reset or unsubscribe it from every bug, team and mailing list?

* do I understand it correctly that doing so would make all the mailing lists sent to one of his other emails instead?

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
William Grant (wgrant) said : 		#1

That address isn't registered to any Launchpad account. Are you sure the mailing lists that continue to email it are run by Launchpad?

Revision history for this message
mistotebe (mistotebe) said : 		#2

It receives various emails from a few Kubuntu teams, among others. Do you want any specific information to be able to find out which account it belongs to or headers/full transcripts of emails that have arrived?

Revision history for this message
William Grant (wgrant) said : 		#3

The Received headers would be useful.

Revision history for this message
mistotebe (mistotebe) said : 		#4

This is the Received and X-Launchpad-Message-Rationale headers from one of the emails:

Received: from gauss.credativ.com (localhost [127.0.0.1])
 by gauss.credativ.com (Postfix) with ESMTP id 9DCC01B42B9;
 Wed, 11 Jun 2014 20:25:42 +0200 (CEST)
Received: from huckleberry.canonical.com (huckleberry.canonical.com [91.189.94.19])
 by gauss.credativ.com (Postfix) with ESMTP id 8C68AAF063F
 for <email address hidden>; Wed, 11 Jun 2014 20:25:42 +0200 (CEST)
Received: from localhost ([127.0.0.1] helo=huckleberry.canonical.com)
 by huckleberry.canonical.com with esmtp (Exim 4.76)
 (envelope-from <email address hidden>)
 id 1WunDS-00025m-80; Wed, 11 Jun 2014 18:25:42 +0000
Received: from indium.canonical.com ([91.189.90.7])
 by huckleberry.canonical.com with esmtp (Exim 4.76)
 (envelope-from <email address hidden>) id 1WunDR-00024u-30
 for <email address hidden>; Wed, 11 Jun 2014 18:25:41 +0000
Received: from loganberry.canonical.com ([91.189.90.37])
 by indium.canonical.com with esmtp (Exim 4.76 #1 (Debian))
 id 1WunDQ-0000ln-Ln
 for <email address hidden>; Wed, 11 Jun 2014 18:25:40 +0000
Received: from loganberry.canonical.com (localhost [127.0.0.1])
 by loganberry.canonical.com (Postfix) with ESMTP id A2DD12E80AF
 for <email address hidden>; Wed, 11 Jun 2014 18:25:40 +0000 (UTC)
X-Launchpad-Message-Rationale: Subscriber (gtk2-engines-oxygen in Ubuntu)
 @kubuntu-bugs

Revision history for this message
mistotebe (mistotebe) said : 		#5

And some are sent by lists.ubuntu.com directly:

Received: from gauss.credativ.com (localhost [127.0.0.1])
 by gauss.credativ.com (Postfix) with ESMTP id 880B3AF072C;
 Sat, 27 Sep 2014 07:40:08 +0200 (CEST)
Received: from huckleberry.canonical.com (huckleberry.canonical.com [91.189.94.19])
 by gauss.credativ.com (Postfix) with ESMTP id 7862DAF072B
 for <email address hidden>; Sat, 27 Sep 2014 07:40:08 +0200 (CEST)
Received: from localhost ([127.0.0.1] helo=huckleberry.canonical.com)
 by huckleberry.canonical.com with esmtp (Exim 4.76)
 (envelope-from <email address hidden>)
 id 1XXkjo-0000a9-IU
 for <email address hidden>; Sat, 27 Sep 2014 05:40:08 +0000

Revision history for this message
William Grant (wgrant) said : 		#6

"""
Received: from indium.canonical.com ([91.189.90.7])
 by huckleberry.canonical.com with esmtp (Exim 4.76)
 (envelope-from <email address hidden>) id 1WunDR-00024u-30
 for <email address hidden>; Wed, 11 Jun 2014 18:25:41 +0000
"""

lists.ubuntu.com is not launchpad.net. Visit lists.ubuntu.com to unsubscribe from those lists.

Can you help with this problem?

Provide an answer of your own, or ask mistotebe for more information if necessary.

To post a message you must log in.