Launchpad itself

Problem imoprting PGP key

Asked by Peter Harris

I have created a PGP key and pushed it to the Ubuntu key server & checked that it is there. When I click 'Import Key' in Launchpad it says message has been sent but no message is received by me. I have attempted this several times over the last few days without success. Can anyone help please?

Question information

Language:
English Edit question
Status:
Solved
For:
Launchpad itself Edit question
Assignee:
Jelmer Vernooij Edit question
Solved by:
Peter Harris
Solved:
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Last reply:
Revision history for this message
Jelmer Vernooij (jelmer) said : 		#1

The 'Import Key' button shouldn't be sending any e-mail as far as I know. Is that the button you expect to be sending the e-mail, or are you using something else?

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Jelmer Vernooij (jelmer) said : 		#2

William mentions the import a key button should indeed be sending an email. I'll dig further.

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Jelmer Vernooij (jelmer) said : 		#3

What exactly is your key? Is it available on the ubuntu key server? Have you checked your spam folder?

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Peter Harris (peter-harris93) said : 		#4

Hi Jelmer,
Message is not in the Spam folder. I have browsed the Ubuntu Key Server and the key ID is there. When I click the 'Import Key' button it says that an encrypted email has been sent but I haven't received it. I have tried this several times over a few days.

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Peter Harris (peter-harris93) said : 		#5

Come to think about it, I did not get an email when Jelmer replied but this used to happen.

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Peter Harris (peter-harris93) said : 		#6

It seems that I am not receiving any emails from Launchpad so I am going to close my account and start again.

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William Grant (wgrant) said : 		#7

That's not going to change anything. It's a problem in the mail pipeline somewhere between Launchpad and your inbox, not related to Launchpad itself. Can you give an approximate time for when the email was sent?

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Peter Harris (peter-harris93) said : 		#8

Hi William, I tried again a few minutes ago but did not receive an email. When I deactivated my account and started again I received an email from Launchpad but I did not get an email to tell me you had replied to my question.

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Peter Harris (peter-harris93) said : 		#9

Thanks to Jelmer & William for your assistance. I have opened a gmail account and this has solved the problem.

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Tom Frost (tfrost) said : 		#10

I have created a public key, oushed it to the keyservers, checked it is there...it is there...
still waiting for e-mail from launchpad to proceed.....has been 1 hour & still no e-mail

Revision history for this message
Jelmer Vernooij (jelmer) said : 		#11

Hi Tom, that sounds like a different issue. Please open a new question.

Revision history for this message
Tom Frost (tfrost) said : 		#12

I will do so..

Tom
On 12/08/2012 03:41 PM, Jelmer Vernooij wrote:
> Question #200189 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/200189
>
> Jelmer Vernooij posted a new comment:
> Hi Tom, that sounds like a different issue. Please open a new question.
>

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