Launchpad site is unreachable from Cuba

Asked by jjlorenzo

# tracepath bugs.launchpad.net
1: novaserver (200.55.184.43) 0.178ms pmtu 1500
 1: 200.55.184.1 (200.55.184.1) 0.802ms
 1: 200.55.184.1 (200.55.184.1) 0.812ms
 2: 172.25.4.1 (172.25.4.1) 1.175ms
 3: 172.31.231.5 (172.31.231.5) 2.277ms asymm 4
 4: 172.31.252.89 (172.31.252.89) 2.675ms asymm 5
 5: 172.31.252.9 (172.31.252.9) 3.823ms
 6: 172.31.252.1 (172.31.252.1) 3.072ms
 7: 172.31.252.74 (172.31.252.74) 3.427ms
 8: 172.31.252.177 (172.31.252.177) 4.401ms asymm 7
 9: 200.0.16.130 (200.0.16.130) 7.448ms
10: 200.0.16.81 (200.0.16.81) 57.901ms
11: mtn-rt003.hssi-12-0-0.globalconnex.net (80.255.62.5) 530.066ms asymm 12
12: mtn-rt001.ge-0-3-0.2.globalconnex.net (80.255.60.65) 531.064ms asymm 13
13: mcl-rt001-so-0-2-0.0.globalconnex.net (80.255.35.185) 532.577ms asymm 14
14: ge-6-8.car2.Washington1.Level3.net (4.79.17.53) 532.933ms
15: vlan79.csw2.Washington1.Level3.net (4.68.17.126) 533.089ms
16: ae-72-72.ebr2.Washington1.Level3.net (4.69.134.149) 533.785ms
17: ae-5-5.ebr2.Washington12.Level3.net (4.69.143.222) 533.292ms
18: 4.69.148.49 (4.69.148.49) 538.895ms asymm 16
19: ae-42-42.ebr2.London1.Level3.net (4.69.137.69) 607.926ms asymm 17
20: ae-100-100.ebr1.London1.Level3.net (4.69.141.165) 607.178ms asymm 18
21: ae-3-3.ebr2.London2.Level3.net (4.69.141.190) 608.989ms asymm 19
22: ae-26-52.car2.London2.Level3.net (4.68.117.48) 609.139ms asymm 20
23: gi1-0-1.oxygen.canonical.com (195.50.121.2) 609.860ms asymm 21
24: eth0.chenet.canonical.com (91.189.88.133) 607.728ms asymm 22
25: no reply
26: no reply
27: no reply
28: no reply
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30: no reply
31: no reply
     Too many hops: pmtu 1500
     Resume: pmtu 1500

Question information

Language:
English Edit question
Status:
Answered
For:
Launchpad itself Edit question
Assignee:
[LEGACY] Canonical WebOps Edit question
Last query:
Last reply:

This question was originally filed as bug #675824.

Revision history for this message
jjlorenzo (jjlorenzo) said :
#1

from other server located outside of Cuba this is the output.

# traceroute bugs.launchpad.net
traceroute to bugs.launchpad.net (91.189.89.225), 30 hops max, 60 byte packets
 1 207.99.1.13 (207.99.1.13) 0.633 ms 0.640 ms 0.665 ms
 2 207.99.53.41 (207.99.53.41) 0.480 ms 0.487 ms 0.495 ms
 3 vlan805.tbr2.mmu.nac.net (209.123.10.33) 0.280 ms 0.321 ms 0.316 ms
 4 0.e1-1.tbr2.tl9.nac.net (209.123.10.78) 1.328 ms 1.485 ms 1.521 ms
 5 xe-5-1-0.nyc20.ip4.tinet.net (213.200.73.121) 1.463 ms 1.456 ms 1.434 ms
 6 xe-5-0-0.nyc32.ip4.tinet.net (213.200.80.122) 1.419 ms 1.342 ms 1.372 ms
 7 Te-3-4.car3.NewYork1.Level3.net (4.68.110.77) 1.951 ms 1.931 ms 2.084 ms
 8 vlan89.csw3.NewYork1.Level3.net (4.68.16.190) 1.870 ms 1.623 ms 1.634 ms
 9 ae-81-81.ebr1.NewYork1.Level3.net (4.69.134.73) 1.649 ms 1.773 ms 1.787 ms
10 ae-41-41.ebr2.London1.Level3.net (4.69.137.65) 73.205 ms ae-43-43.ebr2.London1.Level3.net (4.69.137.73) 74.468 ms 74.455 ms
11 ae-100-100.ebr1.London1.Level3.net (4.69.141.165) 71.548 ms 71.630 ms 71.572 ms
12 ae-3-3.ebr2.London2.Level3.net (4.69.141.190) 73.127 ms 73.121 ms 73.089 ms
13 ae-26-54.car2.London2.Level3.net (4.68.117.112) 73.551 ms 73.389 ms ae-26-56.car2.London2.Level3.net (4.68.117.176) 73.418 ms
14 gi1-0-1.oxygen.canonical.com (195.50.121.2) 73.254 ms 74.267 ms 74.050 ms
15 eth0.chenet.canonical.com (91.189.88.133) 73.548 ms 73.431 ms 73.420 ms
16 * * *
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Revision history for this message
Henning Eggers (henninge) said :
#2

This seems to be an operational issue, not a bug in the code.

Revision history for this message
Martin Pool (mbp) said :
#3

I wouldn't be surprised if Launchpad's firewalls drop some kinds of traceroute probe. Can you reach the web interface? If not, what happens there? Can you get a packet trace of the failed connection?

Revision history for this message
Gary Poster (gary) said :
#4

There was an operational issue last week, AIUI. Please reply if the problem is persisting.

Revision history for this message
Irving Leonard (irvingleonard) said :
#5

still!!!
irving@draco-legacy:~$ date
Wed Apr 6 17:38:26 CDT 2011
irving@draco-legacy:~$ tracepath launchpad.net
 1: files.ccron.cu (192.168.16.6) 0.088ms pmtu 1500
 1: router.ccron.cu (192.168.16.1) 0.883ms
 1: router.ccron.cu (192.168.16.1) 0.523ms
 2: 200.55.152.41 (200.55.152.41) 2.520ms
 3: no reply
 4: no reply
 3: 192.168.233.53 (192.168.233.53) 6884.087ms
 3: 192.168.233.53 (192.168.233.53) 6784.268ms
 3: 192.168.233.53 (192.168.233.53) 6020.899ms
 4: 192.168.252.225 (192.168.252.225) 5041.010ms
 4: 192.168.252.225 (192.168.252.225) 4191.803ms
10: no reply
11: unknown.Level3.net (63.211.32.121) 795.108ms asymm 16
12: vlan79.csw2.NewYork1.Level3.net (4.68.16.126) 653.696ms asymm 15
13: ae-71-71.ebr1.NewYork1.Level3.net (4.69.134.69) 650.323ms asymm 14
14: ae-41-41.ebr2.London1.Level3.net (4.69.137.65) 718.740ms
15: 4.69.143.97 (4.69.143.97) 718.150ms asymm 14
16: ae-3-3.ebr2.London2.Level3.net (4.69.141.190) 789.943ms asymm 15
17: ae-26-54.car2.London2.Level3.net (4.68.117.112) 723.470ms asymm 16
18: gi1-0-1.oxygen.canonical.com (195.50.121.2) 723.397ms asymm 17
19: eth0.chenet.canonical.com (91.189.88.133) 748.389ms asymm 18
20: no reply
21: no reply
22: no reply
23: no reply
24: no reply
25: no reply
26: no reply
27: no reply
28: no reply
29: no reply
30: no reply
31: no reply
     Too many hops: pmtu 1500
     Resume: pmtu 1500

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