is hplip installed on this compuer

Asked by tockiecroxton

is hplip installed on this notebook

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Naga Samrat Chowdary, Narla (samrat-hplip) said :
#1

Can you please tell us the notebook name, Operating system it has.

Thank you for contacting HPLIP Team,
Naga Samrat.

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Suma Byrappa (suma-byrappa) said :
#2

Hi,

Try running the command "hp-check -t". If you see that command printing some output, HPLIP is installed. Otherwise, it unlikely to be installed (or at least, HPLIP installation is corrupted).

Hope this helps,
Suma

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tockiecroxton (tockiecroxton) said :
#3

Suma - had to get some advice how to get to command prompt.

We have check and YES the hplip is installed. the printer prints, BUT nothing on the page on the LINUX eeePC laptop..

When we connect printer to Windows laptop - printer prints with data on the page.

PLEASE PLEASE can you help - we have spent HOURS and DAYS downloading different drivers and installing, tested them. Some worked, but later not worked anymore.

THANK YOU - hope to hear from you soon

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tockiecroxton (tockiecroxton) said :
#4

linux

Can you help with this problem?

Provide an answer of your own, or ask tockiecroxton for more information if necessary.

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