HP Envy 5055 not listed; is it planned/
I have an HP Envy 5055 running on Ubuntu 20.04.3. I use it strictly by USB connection; the wireless adapter is turned off. The HP device manager says the device status is busy, powered off, or unplugged. But it prints. What it doesn't do is scan. Except that, on occasion, it does scan. At the first attempt scan, "Unable to start scan" but I hear the scanner operating. On the second attempt to scan, "Unable to connect to scanner." See my previous question 692715. It did work once after installing 3.20 but now it's not working again.
What I did most recently was remove the printer, disconnect it from usb, power it down completely. Reinstalled the printer. Results are the same.
results of sudo lsusb
Bus 002 Device 004: ID 0a5c:217f Broadcom Corp. BCM2045B (BDC-2.1)
Bus 002 Device 003: ID 147e:1002 Upek Biometric Touchchip/
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 5986:03b3 Acer, Inc
Bus 001 Device 007: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 001 Device 006: ID 046d:c404 Logitech, Inc. TrackMan Wheel
Bus 001 Device 008: ID 03f0:0853 HP, Inc
Bus 001 Device 003: ID 0409:005a NEC Corp. HighSpeed Hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
results of sudo sane-find-scanner
found USB scanner (vendor=0x147e [UPEK], product=0x1002 [TouchStrip Fingerprint Sensor ]) at libusb:002:003
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
found USB scanner (vendor=0x03f0, product=0x0853) at libusb:001:009
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- brian_p
- Solved:
- Last query:
- Last reply: