HPLIP

Print fails Lubuntu 20.04

Asked by Stephen

I cannot get HP Deskjet 3720 printing to work since I upgraded to Linux Lubuntu 20.04 (from 19.04 where printing was fine).

via
HPLIP-gui (installed from Muon package mgr)
and/or HPLIP-toolbox (installed from hplip-3.20.5.run which seemed to complete ok even though it failed to install some dependencies (but only after I had installed some of these manually).

Printing still works ok in LUB19.04 +in Windows10 (dual-boot)

All on same desktop pc.

Is there a known bug with Linux (L)Ubuntu 20.04, stopping HP deskjet3720 printing? (via HPLIP)?

Any workaround? - other than my own dual-boot as above. OR fix planned soon?

Thx from 3rdRockGuy Stephen (UK)

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
brian_p
Solved:
Last query:
Last reply:
Revision history for this message
brian_p (claremont102) said : 		#1

> I cannot get HP Deskjet 3720 printing to work since I upgraded to
> Linux Lubuntu 20.04 (from 19.04 where printing was fine).

I imagine we could debug this by knowing where you came from and
what you have ended up with. However, it is a lot easier (for me) to ask
you to put the 3720 on the network with a wireless connection and give
the output of 'driverless'.

Cheers,

Brian.

Revision history for this message
Stephen (3rdrockstephen) said : 		#2

Snds like a good idea, Brian, ***except I have not got wireless on my Lubuntu 20.04 pc (I think) - or at least only ever used wired on it. ***How can I check if wireless is pos? - on this pc, in Lubuntu 20.04.

Windows 10 on same PC (dual-boot) shows:
1) Services: WLAN auto-config +WI-FI Direct Services = both enabled and running.
2) Device Mgr - Network Adapters =
"Intel... Network connection"
"Microsoft... kernel... adapter"
+ 8x "WAN..."
***3) But Network adapters =shows only wired

3rdRockGuy Stephen

Revision history for this message
brian_p (claremont102) said : 		#3

The 3720 has a wireless facility. I assume your router has too. Connect printer
and router wirelessly. The computer can communicate with the router and hence
with the printer.

Cheers,

Brian.

Revision history for this message
Stephen (3rdrockstephen) said : 		#4

ooo! I didn't know you could do that. Will try (as soon as I find out how to do it).
Watch this space...
3rdRockGuy.

PS How do I send you an attachment?

Revision history for this message
Stephen (3rdrockstephen) said : 		#5

https://drive.google.com/file/d/1HW5OhEyDREf7WvMT3Aq8wdW3DjG0pAtt/view?usp=sharing
https://drive.google.com/file/d/1f-sHhcGheb1oniz2ljcUpkGKym2bf8jX/view?usp=sharing
=printer Troubleht Report (+My copy/paste of some output)
after printing failed again in Lubuntu 20.04.

3rdRockGuy

Revision history for this message
Best brian_p (claremont102) said : 		#6

Try 'apt purge ippusbxd'.

Revision history for this message
shivani mandora (shivani1708) said : 		#7

Hi ,

Please refer below link for your issue related to ubuntu 20 on HPLIP:

https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206

Revision history for this message
Stephen (3rdrockstephen) said : 		#8

Yay! We have printing liftoff! +Again and again.

=inc. after reboots +over several days.

BIG thx to "Ask Brian" - as I shall call your service, Brian - for your suggestion:
**** apt purge ippusbxd *****

From 3rdRockStephen (:-) bunny again.

Revision history for this message
Stephen (3rdrockstephen) said : 		#9

Thanks brian_p, that solved my question.

Revision history for this message
Stefano Dall'Agata (essedia1960) said : 		#10

Thanks Brian, work also for me, USB & wifi
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206

Revision history for this message
Johnson Mascarenhas (jmasc8269) said : 		#11

hooray thanks. worked for me too..
thanks Brian..i hereby dub thee BRAIN!
hehe